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User Operations Associate Content Moderation Jobs in Baton Rouge, LA

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... to associates across all offices. The role involves resolving incidents, fulfilling service ... User Support • Apply defined IT configurations, procedures, and standards in all support ...

Old Dominion Freight Line, Inc.

Database Associate

Baton Rouge, LA · On-site

$57K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... database administration, backup operations, performance monitoring, documentation, and ... Help ensure data security by managing access controls and user permissions. * Document processes ...

ATTAINX INC

Senior Pega Developer

Baton Rouge, LA · On-site

$130K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

USDA Public Trust AttainX is seeking a Pega Developer to support Operations & Maintenance (O&M) and ... Hands-on experience with Pega Platform case management, workflows, UI configuration, data pages ...

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Showing results 21-40

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Baton Rouge, LA

User Operations Associate Content Moderation information

See Baton Rouge, LA salary details

$28.8K

$108.6K

$158K

How much do user operations associate content moderation jobs pay per year?

As of Aug 14, 2026, the average yearly pay for user operations associate content moderation in Baton Rouge, LA is $108,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $147,900.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What are popular job titles related to User Operations Associate Content Moderation jobs in Baton Rouge, LA?

For User Operations Associate Content Moderation jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for User Operations Associate Content Moderation jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for User Operations Associate Content Moderation jobs?

Cities near Baton Rouge, LA with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you

IT Technician

T. Baker Smith

Prairieville, LA • On-site

Full-time

Re-posted 6 days ago

Job description

Job Summary:
T. Baker Smith is a company seeking an IT Technician to provide high-quality technical support to associates across all offices. The role involves resolving incidents, fulfilling service requests, and supporting deployments and asset management while ensuring consistent communication and processes firmwide.
Responsibilities:
• Resolve Support Requests Quickly and Professionally
• Respond promptly to incidents and service requests, ensuring courteous and efficient support.
• Diagnose and resolve a wide range of hardware, software, and access-related issues with accuracy and follow-through.
• Communicate clearly with users about progress, expectations, and resolution steps.
• Record accurate work details and closure notes in the service desk system.
• Deliver Consistent, Standards-Based End-User Support
• Apply defined IT configurations, procedures, and standards in all support activities.
• Maintain consistency in workstation setup, peripherals, and application installations.
• Reinforce established security and compliance practices in daily operations.
• Promptly report suspected security incidents or policy violations through established escalation channels.
• Support a reliable, predictable user experience across all office locations.
• Maintain Accurate Documentation and Clear Communication
• Document all troubleshooting steps, outcomes, and configuration changes.
• Contribute updates to shared knowledge resources and internal guides.
• Communicate effectively with the IT Support Lead regarding recurring issues or user feedback.
• Keep peers informed to ensure coverage and continuity of service.
• Support System Staging, Deployment, and Asset Management
• Prepare, configure, and stage systems for new associates and hardware refreshes.
• Assist in imaging, setup, and deployment coordination across offices.
• Track assets through the full lifecycle to maintain inventory accuracy.
• Keep staging and storage areas organized, labeled, and deployment-ready.
• Collaborate and Escalate Effectively with IT Peers
• Coordinate with the IT Support Lead for prioritization and escalation of complex issues.
• Work cooperatively with technicians in other offices to ensure seamless support coverage.
• Share technical insights and assist teammates to improve team capability.
• Demonstrate professionalism, patience, and clarity in all interactions.
Qualifications:
Required:
• Associate degree in Information Systems, Computer Science, or related field; or equivalent experience in IT support.
• Two or more years of hands-on IT support experience, preferably in a multi-office environment.
• Proficiency in troubleshooting Windows systems, Microsoft 365, and enterprise applications.
• Strong communication, customer service, and documentation skills.
• Ability to manage competing priorities and maintain professionalism under pressure.
Company:
T. Baker Smith is an oil & energy company offering planning, design, and regulatory compliance solutions. Founded in 1913, the company is headquartered in Houma, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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