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User Operations Associate Content Moderation Jobs in Baton Rouge, LA

ATTAINX INC

Senior Pega Developer

Baton Rouge, LA · On-site

$130K - $139K/yr

USDA Public Trust AttainX is seeking a Pega Developer to support Operations & Maintenance (O&M) and ... Hands-on experience with Pega Platform case management, workflows, UI configuration, data pages ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Baton Rouge, LA

User Operations Associate Content Moderation information

See Baton Rouge, LA salary details

$23.5K

$88.7K

$129.1K

How much do user operations associate content moderation jobs pay per year?

As of Jul 24, 2026, the average yearly pay for user operations associate content moderation in Baton Rouge, LA is $88,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $120,800.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Baton Rouge, LA? For User Operations Associate Content Moderation jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Baton Rouge, LA look for? The top searched job categories for User Operations Associate Content Moderation jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for User Operations Associate Content Moderation jobs? Cities near Baton Rouge, LA with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
BHI QI Training Specialist

BHI QI Training Specialist

University of New Orleans

Baton Rouge, LA

Full-time

Posted 13 days ago

Job description

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department

OPH-Bureau of Health Informatics
Job Summary
Job Description

  • The Designs, develops, and delivers training programs to build staff capacity for the Office of Public Health's (OPH) Bureau of Health Informatics (BHI)

  • Collaborates with internal teams and external partners to assess training needs and align Quality Improvement (QI) efforts with public health goals.

  • Facilitates workshops, webinars, and learning collaboratives that support performance improvement, health equity, and population health outcomes.

  • Integrates QI frameworks with public health accreditation standards, program evaluation, and data-driven decision-making.

  • Develops and revises the Electronic Health Record (her) New User Training plan, competency assessment tools, and applicable resources to address key performance indicators identified.

  • Delivers regularly scheduled trainings and develop training content..

  • Develops end user surveys, training evaluations, and training reports to support data modernization activities and report on work plan deliverables.

  • Recommends staff development opportunities that support the QI plan and reinforce quality measure deliverables.

  • Participates in Continuous Quality Improvement activities, team projects and training interventions to support identified opportunities

  • Utilizes case studies, evidence based research, subject matter expertise, and technology to deliver the best learning experience to varying skill levels, adapting to accommodate audience, with the goal of reaching a baseline across all users.

  • Reviews evaluations of training courses, objectives and accomplishments to report findings.

  • Works with agency technology partners to transition applicable trainings / attestations to the agency learning solution (LSO).

  • Assesses EHR skills of providers, clinical and clerical staff via system generated reports and surveys to recommend appropriate training and promote end-user success.

  • Utilizes various learning modalities to ensure consistent quality, compliance to standards, and improving processes within the agency.

  • Other tasks as assigned.


QUALIFICATIONS
REQUIRED:

  • Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.

  • Minimum 5 years professional experience designing and delivering training programs.

  • Minimum 2 years professional experience developing and designing online courses.

  • Excellent analytical skills, effective organizational and time management skills.

  • Ability to manage projects, assignments, and competing priorities

  • Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, PowerPoint and Excel.

DESIRED:

  • Advanced degree.

  • Minimum 6 years professional experience designing and delivering training programs.

  • Minimum 3 years professional experience developing / designing online courses.

  • Minimum 2 years professional experience working with Electronic Health Record (EHR) systems and training users on clinical applications.

  • Relevant industry certifications.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section.

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
  • Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close DateThis position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

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