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User Operations Associate Content Moderation Jobs in Washington

Halvik

UI/UX Design Specialist

Greenbelt, MD · On-site

$105K - $120K/yr

... operational workflows, pain points, and business requirements. * Designing Effective User ... Content Accessibility Guidelines (WCAG), and other applicable Federal website requirements.

Halvik

UI/UX Design Specialist

Greenbelt, MD · On-site

$105K - $120K/yr

... operational workflows, pain points, and business requirements. * Designing Effective User ... Content Accessibility Guidelines (WCAG), and other applicable Federal website requirements.

Halvik

UI/UX Design Specialist

Greenbelt, MD

... operational workflows, pain points, and business requirements. * Designing Effective User ... Content Accessibility Guidelines (WCAG), and other applicable Federal website requirements.

Dlapiper

UX/UI Designer

Reston, VA · Hybrid

$41.20 - $65.52/hr

Assists with day-to-day operations of the brand function. * Availability to work outside regular ... Direct experience working within enterprise Content Management Systems (CMS), specifically Sitecore ...

DLA Piper

UX/UI Designer

Reston, VA · On-site

Assists with day-to-day operations of the brand function. * Availability to work outside regular ... Direct experience working within enterprise Content Management Systems (CMS), specifically Sitecore ...

Dlapiper

UX/UI Designer

Washington, DC · Hybrid

$41.20 - $65.52/hr

Assists with day-to-day operations of the brand function. * Availability to work outside regular ... Direct experience working within enterprise Content Management Systems (CMS), specifically Sitecore ...

N2IA Technologies

Sr. UX Designer

Washington, DC · On-site

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... Collaborate with product, engineering, content, and analytics to define requirements, acceptance ...

N2IA Technologies

Sr. UX Designer

Washington, DC · On-site

$165K - $195K/yr

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... Collaborate with product, engineering, content, and analytics to define requirements, acceptance ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Washington

User Operations Associate Content Moderation information

See Washington salary details

$34K

$128.1K

$186.3K

How much do user operations associate content moderation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for user operations associate content moderation in Washington is $128,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $174,400.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Washington? For User Operations Associate Content Moderation jobs in Washington, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Washington look for? The top searched job categories for User Operations Associate Content Moderation jobs in Washington are:
What cities in Washington are hiring for User Operations Associate Content Moderation jobs? Cities in Washington with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
UI/UX Design Specialist

UI/UX Design Specialist

Halvik

Greenbelt, MD • On-site

$105K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!
Position Overview
NASA SEWP is seeking a User Experience and Interface Design Specialist to optimize the usability, accessibility, and effectiveness of NASA SEWP's web applications. This role will work closely with users, product owners, business analysts, software engineers, quality assurance testers, and other stakeholders to ensure application design decisions are grounded in user needs, business objectives, and technical feasibility.
The role will support the full design lifecycle, including user research, workflow analysis, requirements refinement, wireframing, prototyping, usability and accessibility review, and coordination with development teams to translate approved designs into effective front-end solutions.
Core Responsibilities
The User Experience and Interface Design Specialist is responsible for:
  • Understanding User Needs and Business Context. Working with stakeholders, product owners, business analysts, and end users to understand user goals, operational workflows, pain points, and business requirements.
  • Designing Effective User Experiences. Creating user flows, wireframes, mockups, prototypes, and interface designs that support efficient, intuitive, and consistent user interactions.
  • Supporting Accessibility and Usability. Ensuring designs consider usability best practices, accessibility requirements, Section 508 requirements, and inclusive design principles.
  • Collaborating Across Product and Technical Teams. Partnering with development, testing, product, and infrastructure teams to ensure designs are technically feasible, clearly understood, and implemented as intended.
  • Maintaining Design Consistency. Supporting consistent use of design patterns, interface standards, terminology, navigation, and visual presentation across NASA SEWP's web applications.
  • Translating Requirements into Interface Designs. Converting business and functional requirements into practical design solutions that are understandable to both technical and non-technical stakeholders.
  • Reviewing Implemented Functionality. Participating in design and Sprint reviews, usability walkthroughs, and validation activities to confirm that implemented features align with approved designs and user expectations.
  • Supporting Continuous Improvement. Identifying opportunities to improve user workflows, reduce complexity, enhance clarity, and improve the overall user experience over time.

Minimum Requirements
Qualified candidates will have solid experience in:
  • Designing user interfaces for enterprise, government, or large-scale business applications.
  • Creating wireframes, mockups, prototypes, user flows, and design specifications.
  • Designing front-end web interfaces that comply with Section 508 of the Rehabilitation Act of 1973, Web Content Accessibility Guidelines (WCAG), and other applicable Federal website requirements.
  • Leveraging common design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or similar tools.
  • Effectively balancing competing user needs, business requirements, technical constraints, and delivery timelines.
  • Working in an Agile development environment, including translating user and stakeholder input into user stories and acceptance criteria.

In addition, qualified candidates will possess:
  • 5-10 years of relevant experience
  • Bachelor's degree
  • Strong understanding of UX principles, UI design practices, usability, and human-centered design.
  • Ability to work effectively with business stakeholders, technical teams, testers, and product owners.
  • Strong written and verbal communication skills, including the ability to explain design decisions clearly to technical and non-technical audiences.
  • US Citizenship or permanent residency, with ability to obtain a Public Trust clearance
  • Ability to work on-site in Greenbelt, Maryland a minimum of three (3) days per week.

Measures of Success
Success in this role is measured by the ability to improve usability, reduce user friction, support accessibility and compliance objectives, and help deliver interfaces that are clear, consistent, accessible, and aligned with user and mission needs.
Halvik offers a competitive full benefits package including:
Company-supported medical, dental, vision, life, STD, and LTD insurance
Benefits include 11 federal holidays and PTO
Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements.
401(k) with company matching
Flexible Spending Accounts for commuter, medical, and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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