User Operations Associate Content Moderation Jobs in Washington

Job Title: Drupal Content Manager
Clearance Required: Public Trust, US Citizen
Work Location: Remote

Alpha Omega is seeking a Drupal Content Manager to support the SAMHSA Web Modernization and Support contract. This role will support day-to-day web content operations, including Drupal content updates, page publishing, formatting, quality checks, and coordination with internal teams.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced web operations environment. This position supports federal digital communications and helps ensure SAMHSA web content is accurate, accessible, timely, and aligned with agency standards.

Key Responsibilities

• Create, edit, format, and publish web content in Drupal CMS.
• Support page updates, metadata entry, taxonomy tagging, and content quality reviews.
• Assist with content requests, publishing schedules, and website update tracking.
• Review content for accuracy, formatting consistency, accessibility, and usability.
• Support high-priority content updates, campaigns, and digital initiatives.
• Coordinate with content leads, developers, UX/UI designers, QA testers, and project leadership.
• Follow established content workflows, governance processes, and standard operating procedures.
• Support Section 508 accessibility checks and federal web content best practices.
• Assist with Jira ticket updates, status reporting, and content task tracking.

Required Qualifications 

• 2+ years of experience supporting website content management, preferably in Drupal or a similar CMS.
• Experience creating, editing, formatting, and publishing web content.
• Strong attention to detail and ability to follow established content standards.
• Basic understanding of web accessibility, Section 508, metadata, taxonomy, and content governance.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Familiarity with Jira, Confluence, or Agile delivery environments preferred.
• Must be able to obtain and maintain a Public Trust clearance.

Preferred Qualifications 

• Experience supporting federal, health, public-sector, or large enterprise websites.
• Familiarity with SAMHSA, HHS, or government communications environments.
• Experience working with Drupal content types, menus, blocks, media libraries, and publishing workflows.
• Knowledge of plain language, usability, and web content best practices.
• Experience supporting accessibility reviews or content QA.

Salary and Benefit Information:

The likely salary range for this position is $63,000- $75,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: August 24, 2026

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

• 15 days PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit.

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Company:

Alpha Omega is an award-winning solutions provider dedicated to delivering mission-enabling technology and strategic solutions for our customers. Since our founding in 2016, we have grown to over 700 employees nationwide consisting of former operators, technologists, and strategists who bring decades of government and industry experience. They are united by one purpose: ensuring our nation’s continued global leadership.

We have a unified operating model providing technical capabilities and solutions for customers across two main business units:

• National Security – supporting agencies such as the Department of Homeland Security (DHS), Navy, Air Force, Army, and the Department of State (DOS). 
• National Resilience – supporting agencies such as Federal Deposit Insurance Corporation (FDIC), Treasury, Health & Human Services (HHS), National Institutes of Health (NIH), National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA)

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future. 

Culture and Values:

Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)— we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

Alpha Omega's culture is driven by our values and mission. We invest in top talent through mentorship, growth, and meaningful work. We value individuality, reward integrity, and foster a diverse, high-performing team united by purpose-at work, in service, and in the community.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.