1

User Operations Associate Content Moderation Jobs in Washington

Everforth ECS is seeking a Business Operations Associate to work in our Arlington, VA office ... Turn rough direction, partial context, or draft content into clear, professional, audience ...

Translate complex policy, legal, and operational requirements into understandable user-facing content. * Present recommendations, findings, and content strategies to executive and client stakeholders.

Translate complex policy, legal, and operational requirements into understandable user-facing content. * Present recommendations, findings, and content strategies to executive and client stakeholders.

Translate complex policy, legal, and operational requirements into understandable user-facing content. * Present recommendations, findings, and content strategies to executive and client stakeholders.

Business and operational stakeholders * Senior leaders Responsibilities Essential Functions: This ... Drive high-quality execution from recruitment through moderation, synthesis, readout, and ...

Business and operational stakeholders * Senior leaders Essential Functions: This role requires ... Drive high-quality execution from recruitment through moderation, synthesis, readout, and ...

Business and operational stakeholders * Senior leaders Responsibilities Essential Functions: This ... Drive high-quality execution from recruitment through moderation, synthesis, readout, and ...

... across DoD operations. The ideal candidate applies human-centered design principles, agile ... Content audits * Assessment of related features * Data and analytics analysis * Define Minimum ...

next page

Showing results 1-20

User Operations Associate Content Moderation information

See Washington salary details

$34K

$128.1K

$186.3K

How much do user operations associate content moderation jobs pay per year?

As of Jul 2, 2026, the average yearly pay for user operations associate content moderation in Washington is $128,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $174,400.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Washington? For User Operations Associate Content Moderation jobs in Washington, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Washington look for? The top searched job categories for User Operations Associate Content Moderation jobs in Washington are:
What cities in Washington are hiring for User Operations Associate Content Moderation jobs? Cities in Washington with the most User Operations Associate Content Moderation job openings:
Infographic showing various User Operations Associate Content Moderation job openings in Washington as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $128,099 per year, or $61.6 per hour.

16YrsWeb Developer Master with Drupal exp-Onsite-Inperson interview

GoIntellects Inc.

Washington, DC

$54 - $58/hr

Full-time

Posted 21 days ago


Job description

Role: Web Developer Master
Client: DC Government
Location: Washington, DC (Onsite-Inperson interview)
Job Description:
Scope of Work
Design, develop, and maintain Drupal-based websites supporting DC.gov and District agency platforms.
Build and customize Drupal modules, themes, content types, taxonomies, and views per agency requirements.
Perform Drupal core and contributed module updates, security patches, and version migrations (e.g., Drupal 7 to Drupal 10/11).
Integrate Drupal sites with enterprise systems, APIs, and third-party services.
Ensure deliverables comply with Section 508, WCAG 2.1 AA, and District web standards.
Apply web security best practices consistent with and federal cybersecurity guidelines.
Collaborate with project managers, UX designers, content strategists, and agency stakeholders.
Provide Tier 3 production support and participate in deployment activities, including occasional after-hours work.
Required Technical Skills
HTML & Markup
Strong command of semantic HTML5: sectioning elements, headings hierarchy, lists, tables, and forms.
Solid grasp of web accessibility (WCAG 2.1 AA): ARIA roles and attributes, keyboard navigation, focus management, alt text, and accessible form labeling.
Familiarity with structured data and SEO markup: meta tags, Open Graph, Twitter cards, and Schema.org/JSON-LD.
Understanding of how Drupal renders markup through Twig, and the ability to produce clean, valid output via template overrides.
CSS & Styling
Deep working knowledge of modern CSS layout: Flexbox and CSS Grid, with sound judgment about when to use each.
Proficiency with responsive design: media queries, fluid typography, container queries, and mobile-first methodology.
Command of the cascade, specificity, and inheritance, with the ability to debug specificity conflicts rather than reaching for !important
Comfort with CSS custom properties (variables), modern color/spacing tokens, and maintainable theming patterns.
Nice to Have
Strong SCSS/SASS skills: nesting, mixins, functions, partials, and a disciplined file architecture.
A consistent CSS methodology such as BEM, and an understanding of how it maps onto Drupal's class conventions.
Familiarity with CSS transitions, transforms, and animations, used with attention to performance and reduced-motion preferences.
JavaScript
Solid command of modern JavaScript (ES6+): arrow functions, destructuring, modules, promises, and async/await.
Strong DOM manipulation and event-handling skills, including event delegation and performance-conscious listeners.
Fluency with the Fetch API and asynchronous data handling, including JSON parsing and error handling.
Working knowledge of Drupal's JavaScript layer: Drupal.behaviors, once(), drupalSettings, and the AJAX framework
Understanding of how to attach and scope JS correctly through the Libraries API rather than inline scripts.
Familiarity with debugging via browser DevTools: breakpoints, the network panel, performance profiling, and the console.
Nice to Have
Awareness of frontend performance: deferring/async loading, minimizing reflows, debouncing/throttling, and avoiding render-blocking scripts.
Experience with a build/tooling pipeline (Webpack, Vite, or Gulp) and with linting/formatting (ESLint, Prettier, Stylelint).
Exposure to a modern framework (React/Vue) is a plus, particularly for decoupled or partially decoupled Drupal frontends.
Drupal
Site Administration & Configuration Management
Fluency with the Drupal 9/10/11 admin UI: content types, fields, vocabularies, view modes, form/display modes, blocks, menus, URL aliases, and redirects.
Solid command of Configuration Management workflows: config export/import, config_split for environment-specific config, config_ignore for protected config.
Strong grasp of user access control: roles, permissions, content moderation workflows, and custom workflow states/transitions.
Demonstrated expertise with Views: complex queries, contextual filters, relationships, exposed filters/sorts, output rewriting, and REST exports.
A clear mental model of what belongs in config vs. content vs. state vs. settings.php.
Theming & Frontend
Strong Twig skills: template suggestions, template preprocessing, and theme hook implementations.
Comfort with the Libraries API: defining JS/CSS, managing dependencies, and conditional loading.
Experience with modern base themes (Olivero/Stable9) and component-based theming.
Familiarity with Single Directory Components (SDC) for Drupal 10.3+.
Solid responsive design fundamentals, a disciplined CSS methodology (e.g., BEM), and SCSS/SASS proficiency.
Multi-Domain / Multi-Site (Nice to Have)
Hands-on experience with the Domain Access module: domain entities, domain access fields on content/users/blocks, and current-domain negotiation.
Practical command of the Domain Config module, including domain-specific config overrides and override precedence (settings.php > Domain Config UI > base config)
A clear understanding of how config overrides cascade, and why programmatic overrides in settings.php will silently take precedence over UI changes
Familiarity with cache contexts and invalidation in a multi-domain context.
Experience with domain-aware menu, block, and pathauto strategies, and with cross-domain content sharing vs. domain-restricted content patterns
Security
Disciplined input sanitization and output escaping (Xss, Html, Url filters; Twig autoescaping).
A reflexive habit of using placeholders to prevent SQL injection and applying access checks on entity queries.
Working knowledge of file-upload security, CSRF tokens, and trusted host patterns.
Experience conducting permission audits and reviewing for privilege escalation.
DevOps, Deployment & Tooling
Understanding of Git workflows: feature branches, rebase vs. merge, conflict resolution, and hotfix patterns.
Strong Drush proficiency, including cache rebuilds, config import/export, user management.
Competence with Composer for project scaffolding, patching, and autoloader generation.
Experience with a local development environment, ideally Lando (DDEV/Docksal also welcome).
Nice to Have
Familiarity with CI/CD pipelines (BLT, GitHub Actions, or Acquia Pipelines).
Hands-on Acquia Cloud experience: environments, Cloud Hooks, code/database/files workflow, and Acquia CLI.
Comfort with multi-database configuration and routing.
Integration & Standards (Nice to Have)
Experience building and consuming REST APIs: JSON:API, the REST module, and custom REST resources.
Working Style & Collaboration
The ability to write technical documentation that a non-developer content editor can follow.
A methodical diagnostic approach able to walk through debugging complex issues without guesswork.
Good code-review hygiene: readable commits, descriptive PRs, and openness to feedback.
Adherence to Drupal community coding standards (PHPCS with the Drupal and DrupalPractice rulesets).