Company Description
Vibe House Pilates is a cutting-edge boutique fitness brand that reimagines Pilates with the integration of heat, music, and community. Our innovative approach combines infrared heat, curated playlists, and a vibrant atmosphere to create a club-like experience. By blending Pilates, strength training, and recovery exercises, we deliver low-impact yet high-energy sessions tailored to modern fitness enthusiasts. At Vibe House, we aim to inspire movement, connection, and transformation in every class. With multiple locations and active franchise expansion, weโve built a strong foundationโand weโre ready to scale.
Role Description
Weโre Hiring: Chief Operating Officer (COO)Boutique
Fitness Brand | High Growth | Franchise Expansion
Key area of focus
- Elevate and optimize existing systems across operations and staffing
- Lead and develop team members across locations
- Strengthen structure, accountability, and communication
- Ensure a consistent, high-level experience across every studio
- Execute quickly and thoughtfully as the company grows
Sales, Retention & Community (Core Focus)
- Drive member retention across all locations
- Improve systems to grow conversions
- Coach teams on sales, client connection, and follow-up
- Build a culture where clients feel valued, supported, and connected
- Track and improve KPIs tied to growth and retention
Franchise Onboarding & Growth
- Own the full franchisee onboarding process from signing to opening (~6 months)
- Guide new owners through each phase with clarity and structure
- Ensure brand standards, systems, and expectations are executed consistently
- Serve as key point of contact for franchisees during onboarding
- Continuously refine and elevate the onboarding experience as we scale
Who You Are
- Strong leadership presence with the ability to guide and develop teams
- Sales-minded with a clear understanding of retention and client experience
- Highly organized and detail-oriented, without losing sight of the bigger picture
- Proactive, solutions-focused, and comfortable making decisions
- Energized by growth and excited to be part of a scaling brand
Experience in fitness, franchising, or a high-touch service environment is a plus.
What Youโll Gain
- Direct partnership with the founder and franchise teamโworking alongside a growing global network of franchise owners and operators
- A true leadership role with impact across the entire company
- The opportunity to help scale a growing franchise brand
- A team and culture that values energy, accountability, and growth
Compensation
This is a full-time leadership role with a competitive compensation package based on experience.
- Base salary
- Performance-based bonuses tied to growth, retention, and key KPIs
- Opportunity for long-term growth as the company scales
This is a full-time, on-site role based in the Greater Chicago Area for a Chief Operating Officer (COO).
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