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How much do upstate medical center jobs pay per hour?

As of May 29, 2026, the average hourly pay for upstate medical center in the United States is $23.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a healthcare professional at Upstate Medical Center, and why are they important?

To thrive as a healthcare professional at Upstate Medical Center, you need a solid educational background in your field, relevant licensure or certification, and strong clinical competencies. Familiarity with hospital information systems, electronic health records (EHRs), and specialized medical equipment is typically required. Outstanding teamwork, effective communication, and adaptability help individuals excel in this dynamic environment. These skills and qualifications are crucial to ensure patient safety, deliver high-quality care, and maintain efficient hospital operations.

What types of interdisciplinary collaboration can staff expect when working at Upstate Medical Center?

At Upstate Medical Center, staff regularly collaborate across various disciplines, including physicians, nurses, allied health professionals, and administrative teams. This interdisciplinary approach ensures comprehensive patient care and offers employees the opportunity to learn from experts in different specialties. Team meetings, case discussions, and coordinated care planning are integral parts of the daily workflow, fostering a supportive environment where input from multiple perspectives is valued. Such collaboration not only enhances patient outcomes but also contributes to professional growth and a strong sense of community within the organization.

What is Upstate Medical Center?

Upstate Medical Center, officially known as SUNY Upstate Medical University, is a leading academic medical center located in Syracuse, New York. It is part of the State University of New York (SUNY) system and includes a medical school, colleges of nursing and health professions, and University Hospital. Upstate Medical Center provides medical education, conducts research, and delivers patient care through its hospital and outpatient clinics. It is a major healthcare provider for Central New York and offers a wide range of specialized medical services.

What is the difference between Upstate Medical Center vs Upstate Medical Center Nurse?

AspectUpstate Medical CenterUpstate Medical Center Nurse
CredentialsVaries by role, generally requires relevant healthcare certifications or degreesRegistered Nurse (RN) license, nursing degree, and state licensure
Work EnvironmentHospitals, clinics, outpatient facilities within Upstate Medical CenterPatient care units, emergency rooms, surgical wards within Upstate Medical Center
Employer & IndustryUpstate Medical Center as a healthcare provider in the medical industryUpstate Medical Center as a healthcare employer, specifically nursing staff

Upstate Medical Center encompasses a range of healthcare roles, including nurses. The main difference is that Upstate Medical Center refers to the institution as a whole, while Upstate Medical Center Nurse specifies the nursing staff working within the facility, often requiring specific nursing credentials and licensure.

More about Upstate Medical Center jobs
What cities are hiring for Upstate Medical Center jobs? Cities with the most Upstate Medical Center job openings:
What states have the most Upstate Medical Center jobs? States with the most job openings for Upstate Medical Center jobs include:
What job categories do people searching Upstate Medical Center jobs look for? The top searched job categories for Upstate Medical Center jobs are:
Upstate Medical Center jobs near you
Infographic showing various Upstate Medical Center job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $48,997 per year, or $23.6 per hour.
Ambulatory Call Center Representative

Ambulatory Call Center Representative

SUNY Upstate Medical University

Syracuse, NY

$15.75 - $19.75/hr

Other

Posted 23 days ago

SUNY Upstate Medical University rating

8.4

Company rating: 8.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

63rd of 529 rated colleges and universities

Job description

Job Summary:

As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with appointment scheduling requests, clinical area messages and all other requests regarding providers and services of University Hospital and Upstate Medical University. The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems. Presenting a positive and helpful image to all callers and performing a wide variety of call center services to assist patients and callers is essential.

Minimum Qualifications:

Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required.

Preferred Qualifications:

Knowledge of medical terminology, and bilingual skills (English/Spanish) preferred. Candidates with hands-on experience with using Multi-Line phone systems or Call Center phone systems also preferred.

Work Days:

Monday - Friday, Days. Hours are between 7:45 am - 5:15 pm

Message to Applicants:

Our center is located on campus. After you are fully oriented and cross trained on all services we offer, you may be eligible to work from home. Training for the position is completed within the department (located in Syracuse, NY) for approximately 6 months.

Recruitment Office: Human Resources

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