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Union Management Jobs in Washington (NOW HIRING)

arias agencies

Management Trainee

Columbia, MD · On-site

... unions, credit unions, and associations in the US alone. Looking for independent, driven ... who can organize and manager their own process and workflow. No experience required, all ...

National Union Building

General Manager

Washington, DC

$65K - $80K/yr

About the Role The National Union Building is looking to hire a meticulous, detail-oriented, and grounded General Manager to help build and guide our ship, overseeing the National Union Building and ...

JBG SMITH

Utility Mechanic (union)

Vienna, VA · On-site

$20.50 - $27.50/hr

International Union of Operating Engineers, Local 99-99A , ALF-CIO Compensation: 35.68/hourly ... Quickly respond to and resolve tenant and property management service requests and documents ...

Union Church

Lighting Director

Glen Burnie, MD · On-site

At Union, we exist for one thing - to unite people with purpose by helping them know God, find ... Routing, Patching, and System Management (20%) * Oversee DMX routing, universe assignments, and ...

JBG SMITH

Utility Mechanic (union)

Vienna, VA

$20.50 - $27.50/hr

International Union of Operating Engineers, Local 99-99A , ALF-CIO Compensation: 35.68/hourly ... Quickly respond to and resolve tenant and property management service requests and documents ...

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Union Management information

See Washington salary details

$15

$65

$118

How much do union management jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for union management in Washington is $65.63, according to ZipRecruiter salary data. Most workers in this role earn between $50.10 and $76.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in union management?

To excel in Union Management, you need a solid understanding of labor laws, collective bargaining, conflict resolution, and experience in labor relations, often supported by a degree in human resources, labor studies, or a related field. Familiarity with labor management software, grievance tracking systems, and certifications such as SHRM-CP or CLRP are valuable. Strong negotiation, interpersonal, and leadership skills are crucial for fostering collaboration and addressing member concerns. These competencies ensure effective representation, maintain harmonious labor relations, and support organizational and workforce objectives.

What are some common challenges faced by professionals in union management, and how can they be effectively addressed?

Professionals in union management often navigate complex negotiations between employees and employers, balancing the interests of both parties while ensuring compliance with labor laws and collective bargaining agreements. Common challenges include resolving workplace disputes, managing contract negotiations, and maintaining effective communication with union members. Success in this role relies on strong interpersonal skills, transparency, and proactive problem-solving. Building trust, staying updated on labor regulations, and fostering open dialogue can help address these challenges and contribute to a positive work environment.

What is the difference between Union Management vs Union Organizer?

AspectUnion ManagementUnion Organizer
CredentialsTypically requires knowledge of labor laws, management policies, and negotiation skillsOften requires knowledge of labor laws, outreach skills, and union regulations
Work EnvironmentOffice settings, meetings with management, internal union activitiesFieldwork, community outreach, organizing events
Employer & Industry UsageUsed within unions to manage member relations and negotiationsUsed to recruit members and build union presence

Union Management focuses on overseeing union operations, negotiations, and member relations within the organization. In contrast, a Union Organizer actively recruits new members, promotes union activities, and expands union influence. Both roles require knowledge of labor laws, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Management jobs in Washington?

The most popular types of Management jobs in Washington are:

What are popular job titles related to Union Management jobs in Washington?

For Union Management jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Union Management jobs in Washington look for?

The top searched job categories for Union Management jobs in Washington are:

What cities in Washington are hiring for Union Management jobs?

Cities in Washington with the most Union Management job openings:

Union Management jobs near you
Infographic showing various Union Management job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, 2% Temporary, and 6% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $136,513 per year, or $65.6 per hour.

Assistant Communication Center Manager

Spectra Credit Union

Alexandria, VA • On-site

$63K - $75K/yr

Other

Posted 4 days ago

Job description

Assistant Communication Center Manager
Company: Spectra Credit Union
Location: Alexandria, VA
Are you a service-focused leader who thrives on coaching teams, improving operational performance, and creating exceptional member experiences? If you're passionate about developing employees and driving results in a fast-paced environment, Spectra Credit Union is looking for an experienced Assistant Communication Center Manager to join our team.
Position Overview
The Assistant Communication Center Manager supports the daily operations of the Communication Center, helping to enhance member satisfaction, service quality, operational efficiency, and employee engagement.
The ideal candidate is a collaborative and member-focused leader who excels at coaching employees, improving performance, and fostering a culture of service excellence across all communication channels.
What qualities are we looking for in an Assistant Communication Center Manager?
  • Member Service Focused
  • Strong Leader and Coach
  • Relationship Builder
  • Strategic Problem Solver
  • Results Driven
  • Adaptable and Self-Motivated
  • Effective Communicator
  • Team-Oriented Collaborator
  • Organized and detail-oriented
  • Positive and Professional
  • Decision Maker
  • Continuous Improvement Mindset

The position's essential duties include the following:
  • Direct, develop, coach, and motivate Communication Center team members.
  • Provide ongoing feedback, performance coaching, and development opportunities.
  • Assist with onboarding, training, and employee development initiatives.
  • Conduct team meetings to communicate service goals, operational updates, and departmental initiatives.
  • Monitor employee performance metrics and coach staff to improve member experience, productivity, and service quality.
  • Assist in resolving member escalations and employee concerns.
  • Support the planning and execution of initiatives that align with strategic and departmental goals.
  • Monitor call quality, service standards, and performance metrics to ensure exceptional member service.
  • Foster a culture of member-centric service excellence and continuous improvement.
  • Support efforts to strengthen member relationships and promote products and services that meet member needs.
  • Monitor daily Communication Center operations, including service levels, call volumes, response times, and productivity goals.
  • Assist with workforce management activities, including scheduling, forecasting, staffing adjustments, and queue management.
  • Analyze operational reports and performance metrics to identify trends and improvement opportunities.
  • Ensure compliance with departmental procedures, service standards, and regulatory requirements.
  • Support the implementation of new products, services, technologies, and operational processes.
  • Maintain compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act, USA PATRIOT Act, and Office of Foreign Assets Control requirements.
Education & Experience
  • Associate degree or completion of a specialized course of study at a business or trade school required. Equivalent relevant work experience may be considered.
  • Two to five years of related experience in leadership, supervision, call center operations, member service, contact center operations, or a financial institution environment.
  • Contact center, customer service, or supervisory certifications preferred.
  • Demonstrated leadership, coaching, and employee development experience.
  • Knowledge of contact center operations, workforce management, quality assurance, and service metrics.
  • Strong analytical, decision-making, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proficiency with contact center systems, CRM platforms, workforce management tools, and Microsoft Office applications.
Why Join Spectra Credit Union?
At Spectra Credit Union, we believe our employees are our greatest asset. As the Assistant Communication Center Manager, you'll play a key role in developing talent, enhancing the member experience, and driving operational excellence while helping your team achieve success.
Are you ready to build a more vibrant future? This is more than a job; it's an opportunity to lead, inspire, and make a meaningful impact on both employees and members every day.

Apply