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Union Bank Call Center Jobs (NOW HIRING)

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

NY Call Center Specialist Corning Credit Union is seeking Call Center Specialists to join our team ... Collect information needed to process outgoing bank wires and ensure accuracy and safety, following ...

CorePlus Credit Union

Call Center Specialist

Bozrah, CT · On-site

$16.75 - $20.75/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... Educate members on online banking and bill pay services. * Performs other related duties upon ...

Union Bank

Financial Center Manager

Hastings, MI · On-site

The Financial Center Manager ensures that the branch is providing outstanding service to Union Bank customers, business partners and their employees, community organizations, and line of business ...

Corning Credit Union

Call Center Specialist

Wilmington, NC · On-site

$14.25 - $17.75/hr

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ... Collect information needed to process outgoing bank wires and ensure accuracy and safety, following ...

Union Bank

Financial Center Manager

Hastings, MI · On-site

The Financial Center Manager ensures that the branch is providing outstanding service to Union Bank customers, business partners and their employees, community organizations, and line of business ...

CENTRAL STATE CREDIT UNION

Call Center Lead

Stockton, CA · On-site

$27 - $35.72/hr

Network at Credit Union events to promote the brand. Duties/Responsibilities: * Manage the phone ... Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC ...

New

Central State Credit Union

Call Center Lead

Stockton, CA · On-site

$27 - $35.72/hr

Network at Credit Union events to promote the brand. Duties/Responsibilities: * Manage the phone ... Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC ...

New

Central State Credit Union

Call Center Lead

Stockton, CA · On-site

$27 - $35.72/hr

Network at Credit Union events to promote the brand. Duties/Responsibilities: * Manage the phone ... Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC ...

New

CENTRAL STATE CREDIT UNION

Call Center Lead

Stockton, CA · On-site

$27 - $35.72/hr

Network at Credit Union events to promote the brand. Duties/Responsibilities: * Manage the phone ... Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC ...

New

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Union Bank Call Center information

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How much do union bank call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for union bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Union Bank Call Center job?

Union Bank Call Center jobs involve assisting customers over the phone or through digital channels with their banking needs. Employees in these roles handle inquiries about account balances, transactions, card issues, loans, and other banking services. They are responsible for providing accurate information, resolving customer concerns, and ensuring a high level of customer satisfaction. Additionally, call center agents may process transactions, escalate complex issues, and promote relevant banking products or services. These positions require strong communication skills, problem-solving abilities, and a good understanding of the bank's products and policies.

What are the key skills and qualifications needed to thrive as a Union Bank Call Center representative, and why are they important?

To thrive as a Union Bank Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic banking platforms is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills for this role. These abilities ensure efficient issue resolution, positive customer experiences, and uphold the bank's reputation in a fast-paced environment.

What are some common challenges faced by agents working at a Union Bank Call Center, and how are they typically addressed?

Agents at a Union Bank Call Center often handle high call volumes and must resolve a wide range of customer inquiries, from account issues to transaction disputes. This can be challenging, especially during peak hours or when dealing with upset customers. To address these challenges, agents receive thorough training, ongoing support from supervisors, and access to detailed knowledge bases. Regular team meetings and feedback sessions also help agents share best practices and improve service quality, fostering a collaborative environment.

What is the difference between Union Bank Call Center vs Union Bank Customer Service Representative?

AspectUnion Bank Call CenterUnion Bank Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsBranch or call center, handling customer inquiries
Employer & Industry UsageBanking industry, customer support rolesBanking industry, front-line customer support

The Union Bank Call Center and Customer Service Representative roles both require similar credentials and operate within the banking industry's customer support sector. The main difference lies in the work environment, with the call center role focusing on inbound calls in a dedicated call center setting, while the Customer Service Representative may work in branches or call centers, engaging directly with customers. Both positions aim to assist clients and promote banking services.

What do you do at a union bank call center?

A Union Bank call center representative handles customer inquiries, provides account information, assists with transactions, and resolves banking issues over the phone. The role requires good communication skills, knowledge of banking products, and often involves using customer service software during shifts.
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What are the most commonly searched types of Bank Call Center jobs?

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What states have the most Union Bank Call Center jobs?

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Union Bank Call Center jobs near you
Infographic showing various Union Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

TEG Federal Credit Union

Fishkill, NY • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements.

  • Assist members with mobile and online banking questions.

  • Research and resolve member issues, following up by phone, email, or mail as needed.

Job description

Call Center Representative

Fishkill, NY
$21–$24/hour, based on experience
Full-Time | Monday–Saturday (flexible schedule required)

At TEG Federal Credit Union, we’re more than just a financial institution — we’re a team that cares for each other, our members, and our community. We’re looking for a Call Center Representative to join our Solutions Center team in Fishkill, NY.

This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being. If you enjoy problem-solving, building relationships, and delivering exceptional customer service, this is the opportunity for you.

What you’ll do as a Call Center Representative (Responsibilities):

  • Handle member service requests such as address changes, check orders, stop payments, lien releases, and card replacements.
  • Assist members with mobile and online banking questions.
  • Research and resolve member issues, following up by phone, email, or mail as needed.
  • Identify opportunities to support members’ financial fitness by recommending appropriate credit union products and services.
  • Accurately verify member identity and maintain confidentiality at all times.
  • Perform other duties as needed to support the Solutions Center team.

What we're looking for (Qualifications):

  • 1–3 years of customer service or banking experience (call center experience preferred).
  • High school diploma or GED required.
  • Strong communication, listening, and problem-solving skills.
  • Comfortable using Microsoft Word and Windows-based programs; accurate typing and computer skills.
  • Ability to handle confidential member information with discretion.
  • Flexible availability, including Saturdays.

Why Join TEG?

  • Competitive hourly pay: $21–$24/hour, based on experience
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match + defined benefit pension plan
  • Paid time off and holidays
  • Training and career growth opportunities
  • Supportive, team-oriented culture focused on community impact

At TEG Federal Credit Union, you’re not just filling a seat — you’re making a difference. Join us in empowering members to embrace financial well-being every day.

Apply now for immediate consideration!


About TEG Federal Credit Union:
With over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area.  Our vision at TEG is to empower our members to embrace their financial wellbeing each and every day.  TEG’s mission is to enrich the lives of our members by providing quality financial services within the credit union philosophy of ‘people helping people,’ while maintaining a strong financial foundation.
TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, disability or any other legally protected status. All employment related decisions are made in accord with this policy.
TEG Federal Credit Union participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information on E-Verify, please visit www.e-verify.gov.