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Union Bank Call Center Jobs (NOW HIRING)

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ... Collect information needed to process outgoing bank wires and ensure accuracy and safety, following ...

CorePlus Credit Union

Call Center Specialist

Bozrah, CT · On-site

$16.75 - $20.75/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... Educate members on online banking and bill pay services. * Performs other related duties upon ...

Corning Credit Union

Call Center Specialist

Wilmington, NC · On-site

$14.25 - $17.75/hr

NC Call Center Specialist Corning Credit Union is seeking Call Center Specialists to join our team ... Collect information needed to process outgoing bank wires and ensure accuracy and safety, following ...

American 1 Credit Union

Call Center Supervisor

Jackson, MI · On-site

$61K/yr

  • Medical

  • Dental

  • Vision

We invite you to consider a career at American 1 Credit Union! Read on for more information ... community through everyday banking. * Accountability Measurement and Coaching: Monitors ...

Union Bank

Financial Center Manager

Hastings, MI · On-site

The Financial Center Manager ensures that the branch is providing outstanding service to Union Bank customers, business partners and their employees, community organizations, and line of business ...

Union Bank

Financial Center Manager

Hastings, MI · On-site

The Financial Center Manager ensures that the branch is providing outstanding service to Union Bank customers, business partners and their employees, community organizations, and line of business ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... Free and/or discounted banking services and loans. * Employee Charitable Matching Program. * Free ...

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$5.0K/mo

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have ... Free and/or discounted banking services and loans. * Employee Charitable Matching Program. * Free ...

Starion Bank

Virtual Banking Call Center Representative

Mandan, ND · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

Starion Bank

Virtual Banking Call Center Representative

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

Starion Bank

Virtual Banking Call Center Representative

Mandan, ND · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

CPCU/SFCU

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Travels among all Credit Union branch locations and the Call Center to provide support during ... Educate members on online banking and bill pay services. * Performs other related duties upon ...

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Showing results 41-60

All JobsUnion Bank Call Center Jobs

Union Bank Call Center information

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$10

$17

$25

How much do union bank call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for union bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents working at a Union Bank Call Center, and how are they typically addressed?

Agents at a Union Bank Call Center often handle high call volumes and must resolve a wide range of customer inquiries, from account issues to transaction disputes. This can be challenging, especially during peak hours or when dealing with upset customers. To address these challenges, agents receive thorough training, ongoing support from supervisors, and access to detailed knowledge bases. Regular team meetings and feedback sessions also help agents share best practices and improve service quality, fostering a collaborative environment.

What is the difference between Union Bank Call Center vs Union Bank Customer Service Representative?

AspectUnion Bank Call CenterUnion Bank Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsBranch or call center, handling customer inquiries
Employer & Industry UsageBanking industry, customer support rolesBanking industry, front-line customer support

The Union Bank Call Center and Customer Service Representative roles both require similar credentials and operate within the banking industry's customer support sector. The main difference lies in the work environment, with the call center role focusing on inbound calls in a dedicated call center setting, while the Customer Service Representative may work in branches or call centers, engaging directly with customers. Both positions aim to assist clients and promote banking services.

What is a Union Bank Call Center job?

Union Bank Call Center jobs involve assisting customers over the phone or through digital channels with their banking needs. Employees in these roles handle inquiries about account balances, transactions, card issues, loans, and other banking services. They are responsible for providing accurate information, resolving customer concerns, and ensuring a high level of customer satisfaction. Additionally, call center agents may process transactions, escalate complex issues, and promote relevant banking products or services. These positions require strong communication skills, problem-solving abilities, and a good understanding of the bank's products and policies.

What do you do at a Union Bank call center?

A Union Bank call center representative handles customer inquiries, provides account information, assists with transactions, and resolves banking issues over phone or chat. The role requires good communication skills, knowledge of banking products, and familiarity with customer service tools. Employees often work in a fast-paced environment and may need to follow security protocols to protect customer data.

What are the key skills and qualifications needed to thrive as a Union Bank Call Center representative, and why are they important?

To thrive as a Union Bank Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic banking platforms is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills for this role. These abilities ensure efficient issue resolution, positive customer experiences, and uphold the bank's reputation in a fast-paced environment.
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What are the most commonly searched types of Bank Call Center jobs?

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Union Bank Call Center jobs near you
Infographic showing various Union Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

FreeStar Financial Credit Union

Clinton, MI • On-site

$18/hr

Full-time

Retirement, PTO

Re-posted 17 days ago

Job description

FreeStar Financial Credit Union is looking for an enthusiastic and dynamic Call Center Representative. If you would love to use your passion for customer service to assist our valued members at a growing credit union, this may be the right job for you!
Salary: $18/Hr
Job Location: Clinton Twp
Days: Monday-Friday, Occasional Saturdays
Hours: Full-time
Benefits:
3 weeks paid time off in the first year
401k with up to a 6% match
Tuition Reimbursement
Year-end bonuses
Position Purpose:
The primary purpose of the Member Access Specialist is to assist FreeStar Financial Credit Union in fulfilling our mission through the call center to provide superior service and innovative financial solutions to our membership by meeting their dynamic needs via telephone communications.
What You'll Do In This Role:
Responsible for assisting credit union members in the call center regarding their banking needs.
Provide members a courteous, professional and timely experience through video conferencing software.
Answer credit union member's requests relating to the function and servicing of their accounts through the call center, which include but are not limited to balance, activity, stop payments, resolving debit card issues.
Provide efficient and accurate customer service in transactions which include, but are not limited to, transfers, issue Cashier Checks, and loan payments.
Provide efficient and accurate service in transactions using the ITM which include, but not limited to, check cashing, deposits, withdrawals or transfers.
Meet member needs by cross-selling all products and services offered by the credit union. Must achieve the minimum sales standards as established by management.
Subject Matter Expert (SME) for the credit union's E-services and remote services.
What You'll Bring To FreeStar Financial:
High School Diploma or equivalent.
Minimum of one-three years of similar or related experience in the financial industry, or call center customer service.
What You'll Get Working at FreeStar Financial:
Partner with a talented team helping to provide financial solutions to our members!
Be part of an environment where our service to each other is just as important as our service to our members!
A wonderful opportunity to expand skillset and develop professionally!
Join a Credit Union culture that makes an impact in the community!
Join an organization which appreciates and promotes having balance in your life!
A competitive compensation structure which rewards the contributions of our team members!

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