Unemployment Insurance Agent Jobs (NOW HIRING)

About this Job Office of Unemployment Insurance Division: UI Tax Operations Location: East Baton Rouge Parish Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone. Learn more about Louisiana Works OUIA oversees Louisiana's Unemployment Insurance (UI) program, which provides temporary financial assistance to eligible workers who are unemployed through no fault of their own.

The office manages the full UI lifecycle, including employer tax collection, benefit claims processing, fraud prevention, and appeals The Unemployment Insurance Tax Agent 1/2/3 will independently conduct state unemployment tax audits for businesses of all sizes, including private and governmental entities. They will examine complex accounting systems and financial records-such as ledgers, payroll journals, bank statements, and tax returns-to ensure compliance with Employment Security Law and verify that wages are accurately reported for Unemployment Insurance tax purposes. Minimum Qualifications Three years of experience in accounting, auditing, or unemployment insurance; OR A bachelor's degree plus a Certified Information Systems Auditor (CISA) or Certified Government Audit Professional (CGAP) designation; OR A bachelor's degree in accounting, auditing, finance, business administration, management, economics, information systems, quantitative methods, or statistics; OR An advanced degree in accounting, auditing, finance, business administration, management, economics, information systems, quantitative methods, or statistics; OR A Certified Public Accountant (CPA) license, Certified Fraud Examiner (CFE), or Certified Internal Auditor (CIA) designation.

Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Details: Conduct complex audits of employers to ensure compliance with federal and state Unemployment Insurance (UI) tax laws by analyzing tax returns, payroll records, financial documents, and business operations. Identify unreported wages, worker misclassification issues, and tax discrepancies; calculate assessments including taxes, penalties, and interest.

Interpret and apply Employment Security laws and regulations; prepare detailed audit reports and present findings to executives, CPAs, and attorneys. Initiate enforcement actions including subpoenas, liens, payment negotiations, and litigation referrals to protect the State's financial interests and secure delinquent tax payments. Advise employers on UI tax responsibilities, ownership changes, voluntary coverage, and reporting requirements; serve as primary agency contact within assigned territory.

Resolve benefit protests and analyze payroll data to support accurate claims processing. Plan and manage audit assignments and federally mandated quotas; coordinate with other auditors and provide guidance to support staff as needed. Ensure timely collection of significant tax revenues deposited into the Unemployment Insurance Trust Fund to sustain statewide benefit payments.

Position Specific Details: Location: Baton Rouge, La Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty Career Progression Group: Unemployment Insurance Tax Agent 1, Unemployment Insurance Tax Agent 2, or Unemployment Insurance Tax Agent 3 Please click on the links below to learn more about each job level: UNEMPLOYMENT INSURANCE TAX AGENT 1 UNEMPLOYMENT INSURANCE TAX AGENT 2 UNEMPLOYMENT INSURANCE TAX AGENT 3 How to Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process.

Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application

Applications may be rejected if incomplete. All applicants selected for employment must submit to drug screening and a background check. Contact Information: For further information about this vacancy, contact: Kedrick Kennedy kedrick.kennedy@la.gov Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities

Auxiliary aids and services are available upon request to individuals with disabilities TDD# 800-259-5154