Uncw Jobs (NOW HIRING)

Posting Details
Posting Details
Benefits of Working at UNCW
At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.
Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally.
As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.
Recruitment Range
$43,940 - $48,823
Recruitment Range Details
The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate's education, relevant experience, internal equity alignment, and departmental budgetary parameters.
Vacancy Number
S02916
Position Title
Student Services Specialist
Working Title
Graduate Admissions Specialist
Competency Level
Journey
Home Department
Graduate School - 31000
Primary Purpose of Organizational Unit
The Graduate School is responsible for all administrative aspects of the university's graduate programs. The chief officer is the Dean of the Graduate School. Primary functions of the Graduate School include monitoring and periodically reviewing all existing programs to ensure that their standards and performance are of the highest quality, identifying and developing new programs that are consistent with regional and national needs, providing logistical support necessary to facilitate the student's graduate experience, supporting the research and creative activities of faculty and students through workshops, innovative programs, and funding opportunities, and promoting communication and cooperation among various academic units within UNCW and the university system. The graduate school admissions team provides comprehensive applicant services.
College
Graduate Continuing and Lifelong Ed - 310 College
College/School Information
University Information
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.
The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
The Graduate Admissions Specialist provides comprehensive support for the graduate admissions process, ensuring accuracy, compliance, and exceptional service to prospective students. This role manages application workflows and maintains data integrity across multiple systems. The position often serves as the first point of contact for applicants and plays a critical role in representing UNCW's Graduate School.
Duties include:
Comprehensive Application Management Support:

• Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues.
• Update and verify student application data between admissions systems; escalates complex cases.
• Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.

Data Management:

• Utilize multiple systems and software to research, manage, and transfer data accurately.
• System troubleshooting and assisting campus users with the use of systems and resolution of technical issues.
• Enter and verify graduate application data.
• Use error reports to identify and correct missing or inaccurate data.
• Scan and upload supplemental application materials.

Other Duties:

• Serve as a resource for prospective students, offering clear guidance on application requirements, program details, and admissions policies.
• Assist with documentation and recommend process improvements for graduate admissions procedures.
• Use of Slate system facets, including workflows, forms, queries, and communication templates.
• Maintain confidentiality of sensitive information and support efforts to identify potential fraud to protect student records and institutional data.
• Daily transmittal reconciliation for deposit of application fees.
• Perform additional tasks and projects as assigned.

Minimum Education and Experience Requirements
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience

• Bachelor's degree and experience in higher education
• Knowledge in Ellucian Banner or other student information system
• Experience with Technolutions Slate or similar application management system
• Accuracy and attention to detail in a busy office environment
• Ability to interpret academic policies and procedures
• Possess excellent verbal and written skills
• Ability to address and resolve issues or questions
• Comfortable working in evolving processes and situations
• Willingness to learn and embrace new technologies
• Professional demeanor and commitment to exceptional customer service

Required Certifications or licensure
None
FTE
1.0 FTE (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday
Work Hours
8:00 am - 5:00 pm
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Position Number
7868
Job Posting Date
09/04/2026
Posting Close Date
09/25/2026
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/40722