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Um Coordinator Jobs (NOW HIRING)

Advanced Medical Management

UM Coordinator

Long Beach, CA · On-site

$23 - $27/hr

The UM Coordinator serves as the first point of contact for authorization requests and works closely with nurses, medical directors, case managers, provider offices, and health plans to ensure timely ...

Advanced Medical Management

UM Coordinator

Long Beach, CA · On-site

$23 - $27/hr

The UM Coordinator serves as the first point of contact for authorization requests and works closely with nurses, medical directors, case managers, provider offices, and health plans to ensure timely ...

Astrana Health

UM Coordinator

Monterey Park, CA · Hybrid

$20 - $24/hr

The UM Coordinator will serve as a key liaison between providers, members, and internal clinical staff, delivering excellent customer service and ensuring accurate documentation and timely processing ...

UHS

UM Coordinator - Full-time days

Memphis, TN

The UM Coordinator possesses knowledge of psychiatric clinical diagnosis and the ability to articulate those indicators professionally. The UM Coordinator evaluates patient medical records to ...

mycenters

UM Coordinator

Pompano Beach, FL

The Utilization Management Care Coordinator works within a multidisciplinary care team to assist with the care of members enrolled in our Managed Long Term Care program and facilitate authorization ...

Astiva Health

UM Coordinator

Orange, CA

$27 - $31/hr

Description About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to ...

Astiva Health

UM Coordinator

Orange, CA · On-site

$27 - $31/hr

About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of ...

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How much do um coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for um coordinator in the United States is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UM coordinator, and why are they important?

To thrive as a UM (Utilization Management) Coordinator, you need strong knowledge of healthcare regulations, case management, and medical terminology, usually supported by a nursing degree or healthcare certification. Familiarity with UM software systems, electronic health records (EHRs), and insurance claims processing tools is typically required. Excellent communication, critical thinking, and organizational skills help UM Coordinators effectively manage cases and collaborate with providers and payers. These skills ensure that patient care is efficiently coordinated, medically necessary, and compliant with regulatory standards.

What is a UM coordinator?

A UM Coordinator, or Utilization Management Coordinator, is a healthcare professional responsible for reviewing medical cases to ensure that patients receive appropriate, cost-effective care. They assess treatment plans, coordinate with healthcare providers, and ensure compliance with insurance policies and regulatory guidelines. UM Coordinators play a key role in managing the approval process for medical procedures and services, helping to balance patient needs with organizational resources. Their work helps to improve patient outcomes while controlling healthcare costs.

How does a UM coordinator typically collaborate with healthcare providers and insurance companies?

A UM Coordinator serves as a key liaison between healthcare providers and insurance companies to ensure that medical services meet established criteria for coverage. On a daily basis, you’ll review clinical documentation, communicate with physicians and nurses to clarify treatment plans, and coordinate authorizations with payers. This role requires strong communication skills to resolve discrepancies, advocate for patient care, and maintain compliance with regulatory standards. Effective collaboration is essential to streamline care delivery and manage costs within the healthcare team.

What is the difference between Um Coordinator vs Medical Office Coordinator?

AspectUm CoordinatorMedical Office Coordinator
Required CredentialsTypically requires a degree or certification in healthcare administration or related fieldOften requires medical office administration certification or related experience
Work EnvironmentWorks primarily in outpatient clinics, hospitals, or healthcare facilitiesWorks in medical offices, clinics, or healthcare administrative settings
Employer & Industry UsageUsed in healthcare organizations managing ultrasound or imaging servicesCommon in medical practices managing administrative and clerical tasks
Common Search & Comparison IntentPeople compare roles related to healthcare coordination and ultrasound managementPeople compare administrative roles within medical practices

The Um Coordinator and Medical Office Coordinator roles share similarities in healthcare settings and require related certifications. However, the Um Coordinator typically focuses on ultrasound or imaging services, while the Medical Office Coordinator handles broader administrative tasks in medical offices. Both roles are essential for smooth healthcare operations but differ in specific responsibilities and work environments.

More about Um Coordinator jobs
What cities are hiring for Um Coordinator jobs? Cities with the most Um Coordinator job openings:
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Um Coordinator jobs near you
Infographic showing various Um Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, 6% Hybrid, and 11% Remote job distribution, with an average salary of $50,351 per year, or $24.2 per hour.

UM Coordinator

Imperial Management Administrators Services Inc

Pasadena, CA • On-site

$20 - $22/hr

Full-time

Re-posted 9 days ago

Job description

JOB TITLE: UM Coordinator - Outpatient

DEPARTMENT: Utilization Management

REPORTS TO: Supervisor, Utilization Management

JOB SUMMARY: This position processes authorizations and ensures that all information is correct before submitting for approval. All authorizations should be entered in a timely manner with complete data, as well as all the documents that will support medical necessity. The UM Coordinator will need to have strong written/communication skills in order to provide the Medical Director, providers, and members with the necessary information to ensure the delivery of high-quality, effective healthcare.


ESSENTIAL JOB FUNCTIONS:

  1. Open and process UM incoming faxes periodically throughout the business day.
  2. Answer phones: Providing customer service to calls from providers and/or members.
  3. Print approvals and modification letters from the database on a daily basis.
  4. Scan any faxes to existing authorizations in the system.
  5. Route medical reviewers' cases to appropriate personnel in a timely manner on a daily basis.
  6. Verify duplicate requests and call/notify the doctor's office of referral request cancellations.
  7. Contact and follow up with providers on pending clinical/documents within the turnaround time. (Routine 5 days, Urgent 72 hours).
  8. Verify and update all missing information (DOS, POS, outpatient or inpatient) before submitting for approval.
  9. Adheres to payroll policies and properly uses the timekeeping system with minimal manual changes.
  10. Maintains regular and consistent attendance.
  11. Adheres to Compliance Plan and HIPAA regulations


EDUCATION/EXPERIENCE:

  • High school graduate or equivalent.
  • 1 year of medical office or healthcare experience required
  • Must have experience in making outgoing phone calls as well as taking incoming phone inquiries