ZipRecruiter

Log In

1

Ucm Jobs (NOW HIRING)

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

UCM Engineer Location: Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon ...

Jobsbridge

Siebel UCM Engineer

San Francisco, CA

Company Description Intelliswift Software, Inc BS or MIS in Computer Science or Engineering 5+ years of Siebel UCM implementation experience with strong knowledge of IIR / EDQ , EAI, EIM ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · On-site +1

UCM Engineer Location: Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype § UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and ...

Pyramid IT

Senior UCM Developer

Sunnyvale, CA

$63.50 - $84/hr

Oracle UCM, Oracle Site Studio, iDocScript, Exp. in developing HTML templates/components, CSS, HTML, JavaScript. Desired Skills: Oracle UCM, JavaScript, HTML, Cascading Style Sheets (CSS ...

Esolvit Inc

Developer Analyst

Austin, TX · On-site

Understand the Software Development Lifecycle, Software Configuration Management and how the tools fit in it. 8 Years of Hands-on experience in supporting UCM ClearCase, ClearQuest and Requisite in a ...

next page

Showing results 1-20

People also search for

All JobsUcm Jobs

Ucm information

See salary details

$31

$62

$89

How much do ucm jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ucm in the United States is $62.23, according to ZipRecruiter salary data. Most workers in this role earn between $45.19 and $73.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Utilization Case Manager (UCM), and why are they important?

To thrive as a Utilization Case Manager, you need a solid understanding of healthcare policies, case management principles, and clinical guidelines, usually supported by a nursing or social work degree and relevant licensure. Familiarity with utilization management software, electronic health record (EHR) systems, and knowledge of insurance regulations is crucial. Strong analytical skills, attention to detail, and effective communication help in coordinating care and advocating for patients. These skills ensure appropriate resource allocation, regulatory compliance, and optimal patient outcomes in complex healthcare environments.

What are UCMs?

UCM typically stands for 'Unified Communications Manager,' which is a software-based call-processing system used to manage voice, video, messaging, and mobility services within a business environment. UCMs are most commonly associated with Cisco's Unified Communications Manager, which integrates and manages communication networks. These systems help streamline communication by providing features like call routing, voicemail, conferencing, and device management. UCM professionals are responsible for installing, configuring, and maintaining these systems to ensure seamless communication across an organization.

How does a Unified Communications Manager (UCM) typically collaborate with IT and end-users to ensure seamless communication services?

A Unified Communications Manager (UCM) works closely with IT teams to configure, maintain, and troubleshoot unified communication platforms, such as VoIP, messaging, and video conferencing systems. They regularly interact with end-users to gather feedback, address technical issues, and train staff on new features or updates. Effective collaboration with both technical and non-technical stakeholders is key in this role, as it helps maintain reliable communication channels across the organization. UCMs often participate in cross-departmental meetings to align communication strategies with business needs.

What is the difference between Ucm vs Content Management Specialist?

AspectUcmContent Management Specialist
Required CredentialsTypically requires knowledge of UCM platforms, certifications in content management systemsOften requires experience with content management tools, certifications in digital content or CMS platforms
Work EnvironmentUsually within IT or digital teams managing enterprise contentWorks in marketing, communications, or digital teams managing website and content assets
Employer & Industry UsageUsed in large enterprises, government agencies, and organizations with complex content needsCommon in marketing agencies, corporate communications, and digital media companies

While both roles involve managing digital content, Ucm specialists focus on enterprise-level content management systems like Oracle UCM, whereas Content Management Specialists handle broader digital content tasks across various platforms. The roles often overlap in skills but differ in scope and environment.

More about Ucm jobs
What states have the most Ucm jobs? States with the most job openings for Ucm jobs include:
What job categories do people searching Ucm jobs look for? The top searched job categories for Ucm jobs are:
Ucm jobs near you
UCM Engineer

UCM Engineer

Diverse Lynx LLC

Houston, TX • Remote

Contractor

Posted 14 days ago

Job description

Job Description

Role: UCM Engineer
Location: Remote Work
Emp Type: Contract (C2C/W2)
Interview: Phone/Skype


UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Analyze, configure, and troubleshoot networks with mixed media and protocols.
Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
Provide remote troubleshooting support to resolve UC related issues
Follow-through on all UC Incident tickets assigned to your bin and their resolution
Engage PS and TAC for assistance on RMAs and complex issues support
Coordinate field services as needed for onsite support
Follow the defined communication procedures for incident updates
Strictly adhere to processes related to tickets update with meaningful and correct notes
Respond to network management system alarms according to established processes
Priority support for identified key customer functionalities and escalations
Effectively work with cross-functional teams to resolve major customer issues.
Drive for continuous learning, results orientation, and teamwork.
Work on developing automations and scripts that allow you to work faster and more efficiently
Help improve overall team quality by automating repetitive tasks and changes on the infrastructure

UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Basic understanding of Cisco IP telephony Network Infrastructure.
Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN
Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways.
Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
Ability to write scripts / programs in at least one language for example: Python, Java, Perl
Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution
Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
Excellent written and verbal communication, interpersonal and presentation skills.
Proven planning, prioritization, and organization skills
ITIL Foundation level knowledge
 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media

FacebookTwitter

View All Diverse Lynx Jobs

Apply