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Uc Architect Jobs (NOW HIRING)

Tyto Athene, LLC

MS Teams UC Architect

Baltimore, MD · On-site

$180K/yr

Lead the design and high-level architecture of global MS Teams UC solutions, including Direct Routing and complex PSTN integrations. * Advanced Feature Management: Design and optimize enterprise ...

Tyto Athene, LLC

MS Teams UC Architect

Baltimore, MD

$180K/yr

Lead the design and high-level architecture of global MS Teams UC solutions, including Direct Routing and complex PSTN integrations. * Advanced Feature Management: Design and optimize enterprise ...

Tyto Athene, LLC

MS Teams UC Architect

Baltimore, MD

$180K/yr

Lead the design and high-level architecture of global MS Teams UC solutions, including Direct Routing and complex PSTN integrations. * Advanced Feature Management: Design and optimize enterprise ...

Omni Inclusive

Sr. Network Voice Engineer

Frisco, TX · On-site

Lead the efforts required to solve for, architect, implement and operate new UC solutions and technologies into the enterprise, and ensure collaborative environment is highly available and functions ...

IPsoft

Cisco UC Automation Engineer

New York, NY · On-site

Required Skills & Experience Thorough understanding of Cisco UC architecture Deep understanding of all consumer classes of entire Cisco UC product portfolio Thorough understanding of WSDL, XML and ...

UC Davis Health

Network Architect

Sacramento, CA · On-site

$111.40K - $229.80K/yr

The network architect is considered a subject matter expert on UCDH and is often recognized as an ... UC Job Title: COMM AND NTWK TCHL ANL 5 TX GF * UC Job Code: 006381 * Number of Positions: 1 * ...

UC Davis Health System

Network Architect

Sacramento, CA · Hybrid

$70.50 - $94.50/hr

The network architect is considered a subject matter expert on UCDH and is often recognized as an ... UC Job Title: COMM AND NTWK TCHL ANL 5 TX GF * UC Job Code: 006381 * Number of Positions: 1 * ...

TriOptus LLC

Network Architect

Nashville, TN · On-site

$62.50 - $83.75/hr

... UC Ecosystem to include Best Practices, Cisco Unified Communications Manager (CUCM), Cisco Unity ... Center architecture; use effective approaches for choosing a course of action or developing ...

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How much do uc architect jobs pay per year?

As of May 28, 2026, the average yearly pay for uc architect in the United States is $80,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UC Architect, and why are they important?

To thrive as a UC Architect, you need expertise in unified communications (UC) technologies, network infrastructure, and systems integration, often backed by a degree in information technology or related certifications like Microsoft Certified: Teams Administrator or Cisco CCNP Collaboration. Familiarity with platforms such as Microsoft Teams, Cisco Unified Communications Manager, and SIP protocols is typically required. Strong problem-solving, project management, and communication skills help UC Architects collaborate with stakeholders and manage complex deployments. These competencies are crucial for designing reliable, scalable UC solutions that support seamless enterprise communication and collaboration.

What are some common challenges UC Architects face when designing unified communications solutions for large organizations?

UC Architects often encounter challenges such as integrating new unified communications (UC) technologies with legacy systems, ensuring scalability to support organizational growth, and maintaining consistent user experience across multiple platforms. They must also address security and compliance requirements while collaborating closely with network engineers, IT support, and business stakeholders to align solutions with business goals. Effective communication and project management skills are essential to navigate technical complexities and ensure successful implementation.

What is a UC Architect?

A UC Architect, or Unified Communications Architect, is an IT professional who designs, implements, and manages unified communications solutions for organizations. These solutions typically include systems like VoIP telephony, video conferencing, instant messaging, and collaboration tools that integrate seamlessly to enhance business communication. UC Architects analyze business needs, create technical roadmaps, and ensure that the communication infrastructure is secure, scalable, and reliable. They often work with vendors, configure hardware and software, and provide guidance on best practices for unified communications.

What is the difference between Uc Architect vs Network Engineer?

AspectUc ArchitectNetwork Engineer
CredentialsTypically requires Cisco, Microsoft, or vendor-specific certificationsOften requires Cisco CCNA, CCNP, or CompTIA Network+
Work EnvironmentDesigns and plans unified communications systems in enterprise settingsMaintains and troubleshoots network infrastructure and connectivity
Industry UsageCommon in IT, telecommunications, and large enterprise sectorsWidely used across IT, telecom, and service providers

The Uc Architect focuses on designing and implementing unified communications solutions like VoIP, video conferencing, and collaboration tools, while the Network Engineer manages and maintains the underlying network infrastructure. Both roles require technical certifications and work in similar environments, but their core responsibilities differ significantly.

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What states have the most Uc Architect jobs? States with the most job openings for Uc Architect jobs include:
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Uc Architect jobs near you
Infographic showing various Uc Architect job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 94% Physical, and 6% Hybrid job distribution, with an average salary of $80,644 per year, or $38.8 per hour.
MS Teams UC Architect

MS Teams UC Architect

Tyto Athene, LLC

Baltimore, MD • On-site

$180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description
Tyto Athene is seeking a MS Teams Subject Matter Expert (SME) for the Social Security Administration (SSA). The Subject Matter Expert (SME) serves as the highest-level technical authority for our Microsoft Teams Unified Communications (UC) ecosystem. You will lead the architectural design, strategic planning, support and governance of VoIP and collaboration services. Beyond technical mastery, the SME acts as a consultant to leadership, a mentor to the engineering team, and the final point of escalation for complex systemic issues.
Responsibilities:
  • Design & Engineering: Architect and troubleshoot enterprise-grade PSTN connectivity solutions using Direct Routing.
  • Automation & PowerShell: Develop and maintain PowerShell scripts for bulk provisioning of voice users, assigning Voice Routing Policies, and automating tenant-level voice configurations.
  • Performance Monitoring: Proactively analyze telemetry data using the Teams Call Quality Dashboard (CQD) and Call Analytics to identify and remediate site-specific network trends before and after they impact users.
  • SBC Management: Interact as the primary interface to engineers managing Session Border Controllers (SBCs) (e.g., AudioCodes, Ribbon, or Oracle), for implementation and troubleshooting.
  • SIP Signaling & Protocol Analysis: Perform deep-packet inspection of SIP signaling and media streams to resolve complex interoperability issues between Teams and legacy PBX systems.
  • Emergency Services (E911): Design and maintain Dynamic Emergency Calling (E911) policies, ensuring location-based routing is compliant with Kari's Law and Ray Baum's Act.
  • Architectural Strategy & Design: Lead the design and high-level architecture of global MS Teams UC solutions, including Direct Routing and complex PSTN integrations.
  • Advanced Feature Management: Design and optimize enterprise-grade telephony workflows, including complex call queues, IVR/Auto-Attendants, and omnichannel integration.
  • Ecosystem Management: Oversee the lifecycle management of Teams-certified devices focused on Poly CCX models and meeting room solutions (MTR), ensuring standardized firmware and security configurations.
  • Project Governance: Define project technical standards and success criteria; oversee risk assessments to ensure business continuity during migrations.
  • Tier 4 Escalation: Serve as the final authority for "unsolvable" issues regarding call quality, SIP signaling, and network latency; lead Root Cause Analysis (RCA) for major outages.
  • Infrastructure Synergy: Provide expert oversight of the integration between Active Directory, Azure/Entra ID, and legacy telephony systems.
  • Compliance & Data Integrity: Define and monitor standards for call recording systems and log collection to ensure regulatory compliance and performance auditing.
  • Knowledge Leadership: Develop and maintain the "Gold Standard" technical documentation library; mentor IT staff to elevate the organization's overall technical maturity.

Qualifications
Required:
  • Bachelor's degree (BS/BA) or equivalent work experience
  • Minimum of 4 years' experience in MS Teams implementations and Operations
  • Solid understanding of Excel functions and formulas at an intermediate level
  • Must be willing to work at customer site in Baltimore, MD
  • Experience working with LECS (Local Exchange Carrier System)
  • Knowledge of wireline telecom circuits and services
  • Must be able to independently work on a project and have initiative to communicate internally and externally
  • Detail-oriented with strong analytical skills
  • Problem solver with entrepreneurial attitude
  • Ability to navigate basic computer systems and work in Microsoft Excel at mid-level
  • VoIP Mastery: Expert-level knowledge of SIP signaling, codecs, and telecommunications protocols within a global enterprise environment.
  • Microsoft Stack Authority: Deep technical expertise in the Microsoft 365 tenant architecture, specifically regarding Teams Phone System, PowerShell automation, and Direct Routing.
  • Diagnostic Precision: Mastery of advanced diagnostic tools (e.g., Wireshark, CQD, Call Quality Dashboard, and Ribbon/Audiocodes Syslog viewers) to resolve complex jitter, latency, and routing issues.
  • Strategic Documentation: Proven ability to translate complex technical architectures into clear, executable design documents and executive-level summaries.
  • Integration Expertise: Extensive experience bridging the gap between legacy PBX/VoIP systems and modern cloud-based UC solutions.
  • Consultative Communication: Ability to influence stakeholders and explain technical risks in business terms.

Clearance:
  • Public Trust (Suitability)

Location:
  • Baltimore, MD

About Tyto Athene
Compensation:
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $180,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

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