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Uab Call Center Jobs (NOW HIRING)

UAB

PATIENT SERVICES COORDINATOR I

Tampa, FL · On-site

$15 - $21.95/hr

And one (1) year office/clerical experience in customer service, call center, physician office or ... Business Office Education or similar coursework preferred UAB is an Equal Employment/Equal ...

UAB

PATIENT SERVICES COORDINATOR II

Tampa, FL · On-site

$16 - $26/hr

... customer service, call center, physician office or other clinical environment required ... UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal ...

UAB

PATIENT SERVICES COORDINATOR II

Tampa, FL · On-site

$16 - $19.71/hr

... customer service, call center, physician office or other clinical environment required ... UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal ...

UAB

DISPATCHER-POLICE

Tampa, FL · On-site

$17.95/hr

Assures units within the department responds or refers the call to other sources for resolution ... Operates the Alabama Criminal Justice Information Center/National Crime Information Center (ACJIC ...

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How much do uab call center jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for uab call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UAB Call Center Representative, and why are they important?

To thrive as a UAB Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, active listening, and professionalism help you excel when assisting callers and collaborating with colleagues. These skills ensure efficient handling of inquiries, high customer satisfaction, and effective support for the organization's operations.

What are common challenges faced by UAB Call Center representatives, and how are they supported in overcoming them?

UAB Call Center representatives often encounter challenges such as handling high call volumes, addressing diverse patient needs, and navigating complex scheduling systems. To support staff, the center typically provides comprehensive training, access to updated resources, and ongoing coaching from supervisors. Team members are encouraged to collaborate and share best practices, and regular team meetings help address issues and improve service quality. This supportive environment helps representatives manage stress and deliver effective, patient-centered assistance.

What are UAB Call Center jobs?

UAB Call Center jobs involve working in the call center operated by the University of Alabama at Birmingham (UAB). Employees in these roles handle incoming and outgoing phone calls, provide information to patients or students, schedule appointments, and assist with various customer service tasks. These positions require strong communication skills, the ability to work in a fast-paced environment, and knowledge of UAB's services or procedures. Working in the UAB Call Center can be a valuable opportunity to gain experience in healthcare or academic administration.

What is the difference between Uab Call Center vs Customer Service Representative?

AspectUab Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, interactive
Employer & Industry UsageCommon in healthcare, telecom, retail sectorsWidely used across various industries including retail, finance, healthcare
Common Search & Comparison IntentYesYes

The Uab Call Center and Customer Service Representative roles share similar credentials and work environments, often found in customer support sectors. While Uab Call Center positions are typically within healthcare or specific industries, Customer Service Representatives work across diverse fields. Both roles focus on assisting customers, handling inquiries, and providing support, making them comparable in many aspects.

More about Uab Call Center jobs
What are the most commonly searched types of Uab Call Center jobs? The most popular types of Uab Call Center jobs are:
What states have the most Uab Call Center jobs? States with the most job openings for Uab Call Center jobs include:
What job categories do people searching Uab Call Center jobs look for? The top searched job categories for Uab Call Center jobs are:
Uab Call Center jobs near you
RN-Clinic Nurse/Call Center - Support Services

RN-Clinic Nurse/Call Center - Support Services

UAB Medicine

Birmingham, AL

Other

PTO

Posted 23 days ago

UAB Medicine rating

7.4

Company rating: 7.4 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

249th of 864 rated healthcare providers

Job description

Schedule: Monday-Friday 8am-5pmLocation: Support Services, Avondale Business CenterBenefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.The RN-Clinic/Call Center is responsible for provision and management of patient care in a clinical area for specific age and patient populations. The RN-Clinic/Call Center delivers care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation and works within codes of practice and professional guidelines

The RN-Clinic/Call Center is responsible for accurately and efficiently triaging the telephone calls that are received from patients, their caregiver, relatives and other members of the healthcare team. This involves prioritizing patients' health problems according to their urgency, educating/advising patients, scheduling appointments and making safe, effective clinical decisions under the direction of the patients' physician.

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