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Uab Call Center Jobs (NOW HIRING)

UAB

PATIENT SERVICES COORDINATOR II

Tampa, FL · On-site

$16 - $26/hr

... customer service, call center, physician office or other clinical environment required ... UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal ...

Innovation At Work

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

Telephone Operator Must operate (cell phones, UAB paging, Access 3000, ASCOM phone) and/or monitor electronic telephone attendant console, a personal computer (PC), radio paging system, two-way radio ...

UAB

PATIENT SERVICES COORDINATOR II

Tampa, FL · On-site

$16 - $26/hr

... customer service, call center, physician office or other clinical environment required ... UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal ...

UAB

DISPATCHER-POLICE

Tampa, FL · On-site

$17.95/hr

Assures units within the department responds or refers the call to other sources for resolution ... Operates the Alabama Criminal Justice Information Center/National Crime Information Center (ACJIC ...

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How much do uab call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for uab call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a UAB Call Center representative?

To thrive as a UAB Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, active listening, and professionalism help you excel when assisting callers and collaborating with colleagues. These skills ensure efficient handling of inquiries, high customer satisfaction, and effective support for the organization's operations.

What are common challenges faced by UAB Call Center representatives, and how are they supported in overcoming them?

UAB Call Center representatives often encounter challenges such as handling high call volumes, addressing diverse patient needs, and navigating complex scheduling systems. To support staff, the center typically provides comprehensive training, access to updated resources, and ongoing coaching from supervisors. Team members are encouraged to collaborate and share best practices, and regular team meetings help address issues and improve service quality. This supportive environment helps representatives manage stress and deliver effective, patient-centered assistance.

How to get a job at UAB call center?

To get a job at the UAB call center, applicants should review current openings on the official UAB careers page, prepare a resume highlighting customer service and communication skills, and complete the online application process. Prior experience with call center software and a flexible schedule can improve chances of hiring.

Do Uab Call Center jobs still exist?

UAB Call Center jobs are typically available as customer service or support roles that involve handling calls and assisting clients. The availability of these positions depends on the organization's current staffing needs and can vary over time, but such roles are generally ongoing in call center environments. Job seekers should check the company's careers page or job boards for current openings.

What is the difference between Uab Call Center vs Customer Service Representative?

AspectUab Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, interactive
Employer & Industry UsageCommon in healthcare, telecom, retail sectorsWidely used across various industries including retail, finance, healthcare
Common Search & Comparison IntentYesYes

The Uab Call Center and Customer Service Representative roles share similar credentials and work environments, often found in customer support sectors. While Uab Call Center positions are typically within healthcare or specific industries, Customer Service Representatives work across diverse fields. Both roles focus on assisting customers, handling inquiries, and providing support, making them comparable in many aspects.

What is a UAB Call Center representative?

UAB Call Center jobs involve working in the call center operated by the University of Alabama at Birmingham (UAB). Employees in these roles handle incoming and outgoing phone calls, provide information to patients or students, schedule appointments, and assist with various customer service tasks. These positions require strong communication skills, the ability to work in a fast-paced environment, and knowledge of UAB's services or procedures. Working in the UAB Call Center can be a valuable opportunity to gain experience in healthcare or academic administration.
More about Uab Call Center jobs
What are the most commonly searched types of Uab Call Center jobs? The most popular types of Uab Call Center jobs are:
What states have the most Uab Call Center jobs? States with the most job openings for Uab Call Center jobs include:
What job categories do people searching Uab Call Center jobs look for? The top searched job categories for Uab Call Center jobs are:
Uab Call Center jobs near you
Infographic showing various Uab Call Center job openings in the United States as of August 2026, with employment types broken down into 5% As Needed, 90% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

PATIENT SERVICES COORDINATOR II

UAB

Tampa, FL • On-site

$16 - $26/hr

Full-time

Re-posted 24 days ago

UAB Medicine rating

7.3

Company rating: 7.3 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

The University of Alabama at Birmingham (UAB) seeks a PATIENT SERVICES COORDINATOR II to work under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees. 
The position supports dental students, residents, and the International Residency Program by interacting with patients and their families, providing information about pre and post treatment care. Additionally, this role is responsible for managing billing and financial plans for patients in both clinical programs. 
RESPONSIBILITIES:
  • Assign and manage patients for both student and resident clinics. Serve as liaison between the dental provider and patients/parents or guardians and manage patient workflow.
  • Coordinate Hospital Cases for scheduling and billing, working closely with providers, hospital OR scheduling, team, residents and Dental Chief.
  • Patient registration, entering demographics, verifying insurance and patient consultation.
  • Arrange patient referrals and escort to internal clinics for treatment.
  • Perform other duties as assigned.
(Hourly Rate:  $16.00  -  $26.00)
High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. 
Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: 
(1) Attend all required course work assigned by management; 
(2) Possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; 
(3) Be able to perform math & bookkeeping skills; 
(4) Possess exceptional telephone & customer service skills; and 
(5) Be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. Currently certified as a Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred.
 
 
 
 
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.

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