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Ucce Engineer Jobs (NOW HIRING)

Diverse Lynx Llc

NICE CXone Sr. Developer

Dearborn, MI

$65/hr

... UCCE/UCCX call flows and routing logic. • Proficiency in programming languages (JavaScript, Python, or .NET). • Experience with REST APIs, web services, and data exchange formats (JSON, XML). • ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ... engineering and telecom teams on integration activities involving telephony, call center systems ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Design, test, and deploy call center technologies (UCCX/UCCE), including user training and ...

TecTammina

UC Engineer

Santa Ana, CA

Must have Cisco Unified Contact Center Enterprise (UCCE) * 2 years experience with Interactive Voice Response (IVR) * 4 + years Telecommunications experience. * 4+ years VoIP experience * 3 + years ...

AMSYS Talent

Networking & Voice Engineer

Cypress, TX · On-site

Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center (UCCX/UCCE/Webex CC). * Troubleshoot performance and incidents; maintain diagrams, runbooks, and change ...

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UCCE Engineer information

See salary details

$21K

$98.2K

$145.5K

How much do ucce engineer jobs pay per year?

As of Jun 22, 2026, the average yearly pay for ucce engineer in the United States is $98,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What is the difference between Ucce Engineer vs Network Engineer?

AspectUcce EngineerNetwork Engineer
CertificationsCCNA, CCNP, Cisco certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentTelecom, service providers, network infrastructureCorporate, data centers, enterprise networks
Industry UsageTelecommunications, internet service providersIT, corporate, telecommunications

Both Ucce Engineers and Network Engineers require similar certifications like CCNA and CCNP. Ucce Engineers typically work in telecom and service provider environments focusing on customer premises equipment and network deployment, while Network Engineers often work in corporate or data center settings managing enterprise networks. Despite overlapping skills, their primary focus and work environments differ, making each role specialized within the broader networking industry.

What are the key skills and qualifications needed to thrive as a UCCE Engineer, and why are they important?

To thrive as a UCCE Engineer, you need strong knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking concepts, and troubleshooting skills, often supported by a bachelor's degree in a related field and Cisco certifications like CCNP or CCIE Collaboration. Familiarity with tools such as Cisco Unified Communications Manager (CUCM), CVP, Finesse, and scripting languages is typically required. Exceptional problem-solving abilities, effective communication, and the capacity to work well under pressure distinguish top performers in this role. These skills ensure reliable contact center operations, rapid issue resolution, and seamless collaboration with clients and technical teams.

How does a UCCE Engineer typically collaborate with other IT and business teams to ensure smooth contact center operations?

A UCCE Engineer regularly works alongside network administrators, voice engineers, application developers, and business analysts to design, implement, and maintain enterprise contact center solutions. Collaboration often involves troubleshooting system issues, integrating new features, and optimizing call flows based on business requirements. Effective communication and teamwork are essential, as UCCE Engineers translate technical capabilities into practical solutions that align with business goals. This cross-functional interaction not only ensures smooth operations but also provides valuable opportunities for learning and professional growth.

What is a UCCE Engineer?

A UCCE Engineer is an IT professional who specializes in Cisco Unified Contact Center Enterprise (UCCE) solutions. They are responsible for designing, implementing, maintaining, and troubleshooting large-scale contact center environments using Cisco's UCCE platform. Their work ensures seamless communication between customers and businesses, integrating telephony, voice, and digital channels. UCCE Engineers often work with other technologies like Cisco Unified Communications Manager (CUCM) and Cisco ICM, and require expertise in networking, scripting, and customer service solutions.
More about UCCE Engineer jobs
What are the most commonly searched types of Ucce Engineer jobs? The most popular types of Ucce Engineer jobs are:
What states have the most Ucce Engineer jobs? States with the most job openings for Ucce Engineer jobs include:
What job categories do people searching Ucce Engineer jobs look for? The top searched job categories for Ucce Engineer jobs are:
UCCE Engineer jobs near you
Infographic showing various Ucce Engineer job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $98,177 per year, or $47.2 per hour.
NICE CXone Sr. Developer

NICE CXone Sr. Developer

Diverse Lynx Llc

Dearborn, MI

$65/hr

Other

Posted 21 days ago

Job description

Job Position :: NICE CXone Sr. Developer

Job Location :: Dearborn, MI

Job Duration :: 6 Months

Rate :: $65/Hr

 

Job Description

NICE CXone Sr. Developer

Overall Experience     5+ years

Qualification  Bachelor’s degree

Key Competencies       •       Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio

•       Hands-on experience with NICE CXone development (Studio, APIs, scripting).

•       Strong understanding of Cisco UCCE/UCCX call flows and routing logic.

•       Proficiency in programming languages (JavaScript, Python, or .NET).

•       Experience with REST APIs, web services, and data exchange formats (JSON, XML).

Job Description •      The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications

•       Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).

•       Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone

•       Translate Cisco call flows and routing scripts into NICE CXone equivalents.

•       Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.

•       Develop automation scripts for provisioning and configuration.

•       Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.

•       Prepare technical documentation, migration guides, and code repositories.

Tools & Technologies    •      NICE CXone Mpower

•       Cisco CUCM, CVP, Finesse knowledge.

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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media

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