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Tsd Global Jobs (NOW HIRING)

The ideal candidate will have significant experience generating new business through TSD Technology ... top global security and compliance measures. Our owned and operated facilities, integrated DR ...

The ideal candidate will have significant experience generating new business through TSD Technology ... top global security and compliance measures. Our owned and operated facilities, integrated DR ...

The ideal candidate will have significant experience generating new business through TSD Technology ... top global security and compliance measures. Our owned and operated facilities, integrated DR ...

The ideal candidate will have significant experience generating new business through TSD Technology ... top global security and compliance measures. Our owned and operated facilities, integrated DR ...

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Tsd Global information

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$39.5K

$94.4K

$399.5K

How much do tsd global jobs pay per year?

As of Jul 3, 2026, the average yearly pay for tsd global in the United States is $94,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at TSD Global, and why are they important?

To thrive as a Customer Service Representative at TSD Global, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is essential. Patience, active listening, and a positive attitude help you stand out when addressing customer concerns and collaborating with team members. These skills ensure efficient resolution of customer issues, promote satisfaction, and contribute to overall business success.

What is the difference between Tsd Global vs Data Analyst?

AspectTsd GlobalData Analyst
Required CredentialsTypically requires a degree in technology, business, or related fields; certifications like SQL, Excel, or data analysis tools are commonRequires a degree in statistics, mathematics, or related fields; certifications in data analysis tools (e.g., Tableau, SQL) are often preferred
Work EnvironmentOften in corporate or tech settings, working with data teams or project groupsIn office or remote, analyzing data sets, creating reports, and supporting decision-making
Industry UsageUsed across various industries including tech, finance, healthcare, and consultingCommonly employed in finance, marketing, healthcare, and technology sectors

Both Tsd Global and Data Analysts work with data, but Tsd Global may refer to a company or platform, while Data Analyst is a specific role focused on analyzing data sets. Understanding their differences helps in choosing the right career path or job search focus.

What are some common challenges faced by customer service representatives at TSD Global, and how does the company support employees in overcoming them?

Customer service representatives at TSD Global often encounter challenges such as managing high call volumes, handling difficult customer interactions, and quickly adapting to changing client requirements. To support employees, TSD Global provides comprehensive onboarding programs, ongoing training sessions, and access to a supportive team environment where supervisors and peers are available for guidance. Regular feedback and opportunities for skill development help representatives improve their performance and job satisfaction.

What is TSD Global and what does the company do?

TSD Global is a business process outsourcing (BPO) company that specializes in providing customer service, sales, and support solutions for various industries, including restaurant, retail, and telecommunications. The company partners with businesses to handle their inbound and outbound call center needs, as well as back-office support. TSD Global focuses on delivering high-quality customer experiences through trained agents and advanced technology. Their services help organizations improve efficiency, scale their operations, and enhance customer satisfaction.
More about Tsd Global jobs
What states have the most Tsd Global jobs? States with the most job openings for Tsd Global jobs include:
What job categories do people searching Tsd Global jobs look for? The top searched job categories for Tsd Global jobs are:
Infographic showing various Tsd Global job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $94,423 per year, or $45.4 per hour.
Regional Manager, Technical Solution Design(TSD) - East Region

Regional Manager, Technical Solution Design(TSD) - East Region

Abbott

Charlotte, NC • On-site

Full-time

Medical, Life, Retirement

Posted 18 days ago


Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

154th of 527 rated manufacturers


Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

What You'll Work On

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

We are hiring a Strategic Leader within the Technical Solution Design (TSD) team to build a best-in-class technical team that covers our Core Diagnostics portfolio, including Lab Systems / Automation, Informatics, Workflow and Consulting lines of business. The TSD Regional Manager, East will develop, create, and design strategies for the most complex and largest customer base, such as key strategic customers and national/regional health systems. They are responsible for the management of multiple TSD "pods", with responsibility of creating an environment of professional growth. They will work with the TSD Director to develop training programs, creation of technical materials with marketing and Request for Proposal (RFP) bid team, and maintenance of team regulatory compliance.

Main Responsibilities

  • Lead TSD teams of their region as a strategic sales leader, responsible for developing and maintaining relationships with key account customer to drive the technical sales differentiation of Abbott solutions.
  • Guide the regional technical solution design team to analyze user needs, gather customer requirements, design an integrated, scalable, and comprehensive solution to improve outcomes for clinical diagnostic healthcare customers.
  • Coordinate with a complex network of departments throughout all levels of an organization such as Sales, Hospital executive and c-suite leaders, Lab Managers/Directors, Project Managers, HSI/ IT personnel, internal and external vendors, contractors, and senior level management as needed.
  • Manage a team of technical experts that provide a communication link between, US customers, company US sales and service teams, and international counterparts, as needed.
  • Responsible for managing TSD team activities and workload to meet and exceed all sales timelines for solution design deliverables.
  • Develop and maintain competitive comparisons to support business strategy.
  • Act as primary commercial contact for technical specialist teams for product and process development and improvement leveraging knowledge and experience in clinical laboratory science and laboratory operations and workflows.
  • Partner with the Sales Organization identifying new consulting opportunities and developing customized solutions. Activities could include RFI/RFP assistance as it relates to technical data, solution development, value creation and customer meetings and presentations.
  • Develop team with a goal to act as a single functional unit covering all aspects of technical expertise for Abbott products.
  • Build and maintain effective long-term relationships with internal and external customers.
  • Manage and support sales objectives and customer satisfaction to grow the business.
  • Responsible for implementing and maintaining the effectiveness of the quality system.
  • Serve as a subject matter expert in more than one clinical laboratory design specialty: strategic selling, automation, instrumentation, analytics, workflow, and/or informatics.
  • Display excellence in leadership, mentoring and coaching team members to continue the advancement of technical skills. Lead training and development exercises to maintain a strong succession pipeline within the TSD organization.
  • Maintain fiscal responsibility in both revenue and expenses with primary goal of exceeding each year's work plan.

Accountability and Scope

  • Reports to the Director, Technical Solutions Design
  • Collaborates with US sales organization, project management office, implementation service specialists
  • Customer responsibility primarily spans through central US states
  • Accountable for full people management.

Territory

  • This is a field-based remote role
  • Territory consists of the East Region within the United States. All States from Maine to Florida along the coastline.
  • The ideal candidates would reside in the Region and be based by a major airport.
  • Up to 75% travel, will include overnights

Education and Experience

  • Bachelor's degree required
  • 7+ years of experience in one or more of the following areas: (i) selling technical products, services, installations, and configurations of automated diagnostics systems, laboratory automation systems, and system integrations; (ii) clinical laboratory science and laboratory operations and workflows; (iii) modifying informatics, laboratory middleware, and automation software; or (iv) conducting data analyses and utilizing data mining software specific to instrumentation and automation platforms.
  • Strong leadership / management skills

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$113,300.00 - $226,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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