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Trusted Agent Jobs (NOW HIRING)

Dfwairport

$17 - $22/hr

ACCESS DFW TRUSTED AGENT 2103 PRINCIPAL DUTIES AND RESPONSIBILITIES (Cont.): * Accurately logs, tracks and reconciles the issuance, loss, theft, return and destruction of control numbered items; and ...

Jobtailor

Senior Full Stack Engineer

San Francisco, CA · On-site

$150 - $210/hr

Act as a trusted agent of change inside teams and parts of the business you don't own * Partner with leadership and senior ICs to surface recurring product and technical opportunities worth attacking ...

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How much do trusted agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for trusted agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is a trusted agent?

Trusted Agents are individuals designated by an organization to verify the identity of users, applicants, or employees, often for the purpose of issuing digital certificates or handling sensitive access credentials. Their primary role is to act as a reliable intermediary who ensures that security protocols are followed, especially in environments requiring high levels of trust, such as government or financial institutions. Trusted Agents are typically trained to perform identity proofing and may also help manage secure access to information systems. They play a crucial role in maintaining the integrity and security of authentication processes.

What is the difference between Trusted Agent vs Security Guard?

AspectTrusted AgentSecurity Guard
Required CredentialsBackground check, security training, possibly licensingBasic security training, licensing varies by location
Work EnvironmentCorporate offices, government facilities, eventsPublic spaces, private properties, events
Employer & Industry UsageBusinesses, government agencies, security firmsPrivate security companies, property management
Common Search & ComparisonTrusted Agent vs Security Guard

Trusted Agents typically have specialized training and work in controlled environments like offices or government sites, focusing on access control and verification. Security Guards often patrol and monitor public or private spaces, providing physical security. While both roles involve security responsibilities, Trusted Agents usually require specific credentials and work in more formal settings compared to Security Guards.

What are the key skills and qualifications needed to thrive as a trusted agent, and why are they important?

To thrive as a Trusted Agent, you need a solid understanding of identity verification processes, security protocols, and compliance requirements, often supported by relevant training or certifications such as the Federal Trusted Agent Training Program. Familiarity with identity management systems, digital credentialing platforms, and secure documentation handling is essential. Attention to detail, integrity, and strong interpersonal communication help Trusted Agents build trust and accurately verify identities. These skills are crucial to ensure secure, compliant, and efficient identity verification within sensitive environments.

What are the main responsibilities of a trusted agent and how does the role interact with other teams within an organization?

As a Trusted Agent, your primary responsibilities include verifying the identities of individuals requesting access to secure systems, maintaining accurate records, and ensuring compliance with organizational security policies. You will frequently collaborate with IT security teams, system administrators, and human resources to facilitate credential issuance and manage sensitive information securely. This role requires strong attention to detail, integrity, and clear communication skills, as you serve as a vital link in maintaining the organization's overall security posture.
More about Trusted Agent jobs
What job categories do people searching Trusted Agent jobs look for? The top searched job categories for Trusted Agent jobs are:
Trusted Agent jobs near you
Infographic showing various Trusted Agent job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Trusted Agent

Massachusetts Port Authority

East Boston, MA • On-site

Full-time

Posted 3 days ago

New

Job description

The Massachusetts Port Authority is Going Above and Beyond for your career.  We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play.  Together, the properties we own and operate generate $20 billion for the region's economy. 

Boston Logan International Airport serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region.

ABOUT YOU

As a Trusted Agent (Bargaining Unit, Local Union No. 25), you are a highly organized and detail-oriented professional who exercises sound judgment, maintains confidentiality, and consistently applies policies and regulations with accuracy and integrity. You build positive relationships with diverse stakeholders, communicate requirements clearly, deliver exceptional customer service, and remain adaptable and composed while balancing operational demands, compliance requirements, and the safe, efficient functioning of airport operations.

What you will do:

  • Review and evaluate airport credential applications, verify identity and work authorization documentation, and determine eligibility for airport-issued identification media in compliance with TSA and Massport security requirements.
  • Maintain the integrity of airport security programs by safeguarding sensitive information, conducting quality control reviews, supporting vetting processes, issuing credentials, and ensuring compliance with federal regulations and established policies.
  • Support parking violations and permitting operations by processing payments, issuing permits and passes, conducting audits, maintaining records, coordinating inspections, and ensuring accurate financial and operational administration.
  • Deliver exceptional customer service by assisting the airport community, providing guidance on policies and procedures, resolving inquiries, supporting training initiatives, and building positive relationships with internal and external stakeholders.
     

What you offer:

  • 1-3 years' administrative, security, and/or customer service experience required. Experience in a multi-lingual and/or an airport environment is preferred.
  • Working knowledge of Microsoft Word, Excel, Access, Outlook and other database management programs as needed. 
  • Ability to process payments, maintain files, and successfully schedule workload as required. 
  • Ability to maintain confidentiality in handling all documentation, data and during all assignments.
     

*Click here for detailed job description

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business.  Our business is all about connecting.  We support and take pride in the employees that make those connections possible each and every day. 

  • Work/life balance
  • A supportive and inclusive culture
  • Opportunities for growth
  • Providing safe, healthy, and secure work environment
  • Supporting the people and businesses of New England
  • Achieving results and having positive impact
  • Being good neighbors in the communities we serve
  • Protecting the environment
     

*Click here for information on our comprehensive compensation and benefits package.

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