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How much do trusted agent jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for trusted agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is a trusted agent?

Trusted Agents are individuals designated by an organization to verify the identity of users, applicants, or employees, often for the purpose of issuing digital certificates or handling sensitive access credentials. Their primary role is to act as a reliable intermediary who ensures that security protocols are followed, especially in environments requiring high levels of trust, such as government or financial institutions. Trusted Agents are typically trained to perform identity proofing and may also help manage secure access to information systems. They play a crucial role in maintaining the integrity and security of authentication processes.

What are the main responsibilities of a trusted agent and how does the role interact with other teams within an organization?

As a Trusted Agent, your primary responsibilities include verifying the identities of individuals requesting access to secure systems, maintaining accurate records, and ensuring compliance with organizational security policies. You will frequently collaborate with IT security teams, system administrators, and human resources to facilitate credential issuance and manage sensitive information securely. This role requires strong attention to detail, integrity, and clear communication skills, as you serve as a vital link in maintaining the organization's overall security posture.

What are the key skills and qualifications needed to thrive as a trusted agent, and why are they important?

To thrive as a Trusted Agent, you need a solid understanding of identity verification processes, security protocols, and compliance requirements, often supported by relevant training or certifications such as the Federal Trusted Agent Training Program. Familiarity with identity management systems, digital credentialing platforms, and secure documentation handling is essential. Attention to detail, integrity, and strong interpersonal communication help Trusted Agents build trust and accurately verify identities. These skills are crucial to ensure secure, compliant, and efficient identity verification within sensitive environments.

What is the difference between Trusted Agent vs Security Guard?

AspectTrusted AgentSecurity Guard
Required CredentialsBackground check, security training, possibly licensingBasic security training, licensing varies by location
Work EnvironmentCorporate offices, government facilities, eventsPublic spaces, private properties, events
Employer & Industry UsageBusinesses, government agencies, security firmsPrivate security companies, property management
Common Search & ComparisonTrusted Agent vs Security Guard

Trusted Agents typically have specialized training and work in controlled environments like offices or government sites, focusing on access control and verification. Security Guards often patrol and monitor public or private spaces, providing physical security. While both roles involve security responsibilities, Trusted Agents usually require specific credentials and work in more formal settings compared to Security Guards.

What does it mean to be a trusted agent?

A trusted agent is a professional responsible for managing sensitive information, verifying identities, and ensuring secure transactions within a company or organization. They often require strong communication skills, attention to detail, and may use specialized tools or certifications to perform their duties effectively.
More about Trusted Agent jobs

What job categories do people searching Trusted Agent jobs look for?

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Trusted Agent jobs near you
Infographic showing various Trusted Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Administrative Manager II (Trusted Agent)

Corona, CA

Strategic Data Systems
See more jobs at Strategic Data Systemsexternal

$70K/yr

Full-time

Re-posted 24 days ago

Job description

Title: Administrative Manager II/Trusted Agent
Location: NSWC Corona Division - on-site position
Pay: $70k - pay is dependent on experience
Full-time with benefits
 
 
SDS is seeking a mission-focused and experienced IT Administrative Manager II to lead administrative, personnel, and operational support for a DoD IT program. This role includes serving as a Trusted Agent (TA) for the Defense Manpower Data Center (DMDC), supporting the issuance and management of CAC credentials, identity verification, and personnel accountability in accordance with DoD directives. The successful candidate will combine strong leadership skills with experience in government IT operations, personnel oversight, and compliance.
Responsibilities
  • Manage the administrative operations of a large-scale IT program in a DoD environment.
  • Oversee personnel onboarding, access control, task tracking, and operational support activities.
  • Serve as a Trusted Agent (TA) responsible for verifying identity, sponsoring personnel for CAC issuance, and maintaining compliance with DMDC policies.
  • Coordinate with DoD stakeholders to ensure contractual deliverables are met.
  • Supervise and evaluate IT administrative and technical staff.
  • Maintain personnel records, performance metrics, and training compliance logs.
  • Lead security and access management functions, ensuring timely processing of background checks and clearance documentation.
  • Develop and maintain SOPs, task trackers, and workflow documentation.
  • Support audits, program reviews, and compliance inspections.
  • Facilitate communication between contract teams and government representatives.
Required Qualifications
  • U.S. Citizenship and Active Secret clearance (TS preferred).
  • Bachelor's degree in IT, Business Administration, or related field (Preferred).
  • CompTIA Security+ certification
  • 3+ years of professional experience, with at least 1 year in IT 
  • Previous experience as a Trusted Agent (TA) or familiarity with the TA role and CAC issuance process under DoD/DMDC guidelines.
  • Strong understanding of DoD security practices, personnel systems, and onboarding protocols.
  • Proficient with Microsoft Office Suite, SharePoint, and enterprise workflow platforms.
  • Excellent organizational, leadership, and communication skills.
  • Ability to manage sensitive personnel data and maintain confidentiality.
Preferred Qualifications
 
  • PMP, ITIL, or HR/cybersecurity certifications.
  • Experience using ServiceNow, DEERS/RAPIDS, or eQIP systems.
  • Familiarity with RMF, NIST 800-53, and DoD STIGs.
  • Prior experience supporting a SCIF or classified environment.
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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