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Transit Operations Manager Jobs (NOW HIRING)

City of Clovis

Transit Manager

Clovis, CA

Work experience in transit operations. * Work experience in operations management. QUALIFICATIONS Knowledge of: * Public transit systems, planning, and operations; * Modern management practices;

Transdev

Operations Manager-Readville

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA ...

Transdev

Operations Manager-Washington

Roxbury, MA

$68K - $84K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA ...

Transdev

Operations Manager-Washington

Dorchester, MA · On-site

$68K - $84K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA ...

Transdev

Operations Manager-Readville

Dorchester, MA

$68K - $85K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA ...

Transdev

Operations Manager-Washington

Roxbury, MA · On-site

$68K - $84K/yr

Operations Manager The Operations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA ...

MV Transit

Transit General Manager

Sedona, AZ · On-site

$90K - $125K/yr

He/she will control the daily operation of our transportation contract, in compliance with the ... Transit Management experience required. * Must have a minimum of (5) five years of comprehensive ...

Transdev

Operations Manager-Freeport

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Opations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA area ...

Transdev

Operations Manager-Freeport

Dorchester, MA · On-site

$68K - $85K/yr

Operations Manager The Opations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA area ...

Transdev

Operations Manager-Freeport

Dorchester, MA

$68K - $85K/yr

Operations Manager The Opations Manager plays a critical role in overseeing daily transit operations and ensuring high-quality service delivery. This position is based in the greater Boston, MA area ...

Kitsap Transit

Operations Supervisor 2

Bremerton, WA

$47.03 - $63.24/hr

... in operations; collects and analyzes data and prepares reports; reviews and provides input for ... Transit; and may serve on the Critical Stress Management Team. Characteristic Duties and ...

Kitsap Transit

Operations Supervisor 2

Bremerton, WA · On-site

$47.03 - $63.24/hr

... in operations; collects and analyzes data and prepares reports; reviews and provides input for ... Transit; and may serve on the Critical Stress Management Team. Characteristic Duties and ...

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How much do transit operations manager jobs pay per year?

As of Jun 2, 2026, the average yearly pay for transit operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Transit Operations Manager, and why are they important?

To thrive as a Transit Operations Manager, you need expertise in transportation planning, regulatory compliance, and staff management, typically supported by a degree in business, transportation management, or a related field. Familiarity with scheduling software, fleet management systems, and relevant safety certifications is highly valued. Exceptional leadership, problem-solving, and communication skills help you effectively coordinate teams and respond to service disruptions. These skills and qualities are essential for ensuring safe, efficient, and reliable transit operations that meet both organizational goals and community needs.

What are some common challenges faced by Transit Operations Managers in ensuring reliable service?

Transit Operations Managers often face challenges such as managing unexpected delays, coordinating staff schedules, and responding to equipment or infrastructure issues. Balancing operational efficiency with passenger safety and satisfaction requires quick decision-making and effective communication with drivers, dispatchers, and maintenance teams. Additionally, adapting to changing ridership patterns and integrating new technologies can present ongoing hurdles, but also offer opportunities for process improvement and career growth.

What are Transit Operations Managers?

Transit Operations Managers are professionals responsible for overseeing the daily operations of public transportation systems such as buses, subways, or light rail. They manage schedules, coordinate staff, ensure safety protocols are followed, and address any service disruptions or emergencies. Their role is crucial for ensuring that transit services run efficiently, reliably, and safely to meet the needs of the public. Additionally, they may be involved in budgeting, compliance with regulations, and implementing service improvements.

What is the difference between Transit Operations Manager vs Transit Supervisor?

AspectTransit Operations ManagerTransit Supervisor
ResponsibilitiesOversees entire transit system operations, manages staff, develops policies, and ensures safety and efficiency.Supervises daily bus or train operations, manages drivers, and handles on-the-ground issues.
CredentialsBachelor's degree in transportation, logistics, or related field; relevant certifications often preferred.High school diploma or equivalent; some roles may require transit-specific training or certifications.
Work EnvironmentOffice-based with field visits; interacts with management, staff, and external agencies.Primarily on-site, overseeing daily operations and personnel.
ScopeStrategic and managerial focus on overall transit system performance.Operational focus on daily transit service delivery.

The Transit Operations Manager typically holds a broader, strategic role overseeing entire transit systems, while the Transit Supervisor focuses on daily operational management. Both roles require knowledge of transit operations, but the manager's responsibilities are more comprehensive and strategic.

What cities are hiring for Transit Operations Manager jobs? Cities with the most Transit Operations Manager job openings:
What states have the most Transit Operations Manager jobs? States with the most job openings for Transit Operations Manager jobs include:
Transit Operations Manager jobs near you
Transit Operations Division Supervisor

Transit Operations Division Supervisor

Metro

Cincinnati, OH • On-site

Full-time

Posted 4 days ago

Job description

Metro is seeking a Transit Operations Division Supervisor to supervise daily street service operations and customer service issues in either an assigned Service Sector that covers designated fixed routes or in the Central Business District; supervise an assigned group of operators and makes regular assessments of their performance; and to oversee and manage as necessary.
JOB DUTIES
  • Supervise, lead, and motivate operators and be their real-time, in-service resource for assistance.
  • Correct and monitor Operators on proper work procedures, safety, customer service, and company policies/procedures.
  • Perform Time Point Checks and Ride Checks and complete Ride Check Reports to ensure operators are running on time, providing friendly customer interaction, and maintaining coach cleanliness.
  • Supervise operations and use Transit Master to communicate real time operational issues, including schedule adherence, to RCC (Radio Communications Center), elevate issues to proper personnel to prevent missed trips and ensure achievement of our goals and objectives in safety, customer service, and on time performance.
  • Initiate and issue bus operator commendations and discipline. Recommend training or retraining, as appropriate to ensure compliance with Authority policies.
  • Manage and control accident scenes.
  • Investigate accidents, incidents, disputes and disturbances as assigned, in accordance with Authority policy and in conjunction with involved authorities. Complete all required associated reporting on these matters.
  • Supervise drug and alcohol testing of all coach operators, including post-accident, random and reasonable suspicion testing. Make independent reasonable suspicion determinations.
  • Provide customer service by speaking with customers about their experiences, coordinating dispute resolution among customers and operators, transporting customers in problem situations, and responding to extra service route problems.
  • Perform general maintenance on coaches including but not limited to: replacing or repairing jammed/malfunctioning fare boxes, fixing or adjusting coach mirrors and wiper blades.
  • Check and secure detours for transit operations by driving to ensure detour is usable, posting the detour signs as appropriate, and communicating detour information.
  • Miscellaneous duties may include responding to calls from RCC, monitor cameras, radio and ensure Bus Operator uniform compliance.
  • Performs assigned duties during special events and weather emergencies to optimize service performance.
  • Ensures compliance with Labor Agreements, EEO, ADA and company policies and procedures.
  • Promote a team environment.
  • Serve as an Essential Employee to continue the Authority's operation during an emergency or weather related event.
  • Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department and organization accomplishments.
  • Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff.
  • Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran.
  • Work in compliance with Metro's safety and security policies.
  • Other duties as assigned.
POSITION QUALIFICATIONS
Competency Statement(s)
  • Communications - Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder.
  • Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
  • Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.
  • Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
  • Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
  • Proficiency -Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills.
Education
  • Associate's Degree (two year college or technical school) preferred.
Experience
  • Three to five years as a coach operator preferred.
  • Supervisory experience is a plus. Knowledge of Public Transportation preferred.
SKILLS amp; ABILITIES
Computer Skills
  • Working knowledge of word processing, spreadsheets, and e-mail.
  • Ability to navigate in a Windows based computer system.
  • Trapeze software experience preferred.
Certificates amp; Licenses
  • Valid drivers license required.
  • Class B CDL (Commercial Driver's License) with passenger and airbrake endorsements preferred.
Other Requirements
  • Prefer working knowledge of digital cameras, radios, and OTP (on-time performance), as well as working knowledge of the Metro system and routes.
Equal Employment Opportunity Statement
Metro is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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