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Transit Operations Manager Jobs in Alberta (NOW HIRING)

Cold Lake Bus Lines

CA$20/hr

Monitor Transit operations in evenings and Saturdays and escalate any concerns immediately to the Transit Supervisor and Operations Manager * Assist the Transit Supervisor in delegating ...

51RP - Southland Transportation LTD

CA$20/hr

Monitor Transit operations in evenings and Saturdays and escalate any concerns immediately to the Transit Supervisor and Operations Manager * Assist the Transit Supervisor in delegating ...

City of Red Deer

Transit Bus Operator

Red Deer, AB · On-site

CA$31.62 - CA$35.13/hr

Under the general direction of the Senior Operations Supervisor - Conventional Bus, the Transit Bus ... Equipment Knowledge & Safety Management - Maintain thorough knowledge of all transit equipment ...

GHD

Engineering Lead, Rail and Transit

Edmonton, AB · Hybrid

Strong understanding of railway operations, corridor management, transit agency and railway requirements, stakeholder coordination, and regulatory approvals. * Technical background with experience ...

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Transit Operations Manager information

What is a transit operations manager?

Transit Operations Managers are professionals responsible for overseeing the daily operations of public transportation systems such as buses, subways, or light rail. They manage schedules, coordinate staff, ensure safety protocols are followed, and address any service disruptions or emergencies. Their role is crucial for ensuring that transit services run efficiently, reliably, and safely to meet the needs of the public. Additionally, they may be involved in budgeting, compliance with regulations, and implementing service improvements.

What are the key skills and qualifications needed to thrive as a transit operations manager?

To thrive as a Transit Operations Manager, you need expertise in transportation planning, regulatory compliance, and staff management, typically supported by a degree in business, transportation management, or a related field. Familiarity with scheduling software, fleet management systems, and relevant safety certifications is highly valued. Exceptional leadership, problem-solving, and communication skills help you effectively coordinate teams and respond to service disruptions. These skills and qualities are essential for ensuring safe, efficient, and reliable transit operations that meet both organizational goals and community needs.

What are some common challenges faced by transit operations managers in ensuring reliable service?

Transit Operations Managers often face challenges such as managing unexpected delays, coordinating staff schedules, and responding to equipment or infrastructure issues. Balancing operational efficiency with passenger safety and satisfaction requires quick decision-making and effective communication with drivers, dispatchers, and maintenance teams. Additionally, adapting to changing ridership patterns and integrating new technologies can present ongoing hurdles, but also offer opportunities for process improvement and career growth.

What is the difference between Transit Operations Manager vs Transit Supervisor?

AspectTransit Operations ManagerTransit Supervisor
ResponsibilitiesOversees entire transit system operations, manages staff, develops policies, and ensures safety and efficiency.Supervises daily bus or train operations, manages drivers, and handles on-the-ground issues.
CredentialsBachelor's degree in transportation, logistics, or related field; relevant certifications often preferred.High school diploma or equivalent; some roles may require transit-specific training or certifications.
Work EnvironmentOffice-based with field visits; interacts with management, staff, and external agencies.Primarily on-site, overseeing daily operations and personnel.
ScopeStrategic and managerial focus on overall transit system performance.Operational focus on daily transit service delivery.

The Transit Operations Manager typically holds a broader, strategic role overseeing entire transit systems, while the Transit Supervisor focuses on daily operational management. Both roles require knowledge of transit operations, but the manager's responsibilities are more comprehensive and strategic.

Transit Operations Manager jobs near you
Infographic showing various Transit Operations Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

On-Call Transit Assistant

Cold Lake Bus Lines
See more jobs at Cold Lake Bus Linesexternal

CA$20/hr

Full-time

Posted 19 days ago

Job description

On-Call Transit Assistant

Cold Lake Bus Lines offers and opportunity that is always exciting and varied day to day.

The On-Call Transit Assistant role is a hands-on position that requires a strong knowledge of the transportation industry and the area surrounding Cold Lake.

This role involves radio monitoring of the Transit System during specified hours.

  • Monday to Friday: 5:00 pm – 9:00 pm (20 working hours during weekdays)
  • Saturday: 8:00 am - 8:00 pm (hours subject to change, compensated for actual hours worked)

Principal Duties and Responsibilities:

  • Monitor Transit operations in evenings and Saturdays and escalate any concerns immediately to the Transit Supervisor and Operations Manager
  • Assist the Transit Supervisor in delegating responsibilities to Transit Operators; scheduling monthly hours
  • Assis the Transit Supervisor in ensuring the routes are covered in an efficient and fair manner
  • Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver’s Handbook
  • Meet monthly with the Transit Drivers to discuss issues
  • Assist in answering public and driver inquiries and finding solutions to concerns
  • Inform Training & Development of open routes and monitor progression of new trainees
  • Liaise with customer
  • Respond to potential on call situations in transit unit movement or covering transit routes and support other operation needs where needed

Requirements:

  • Previous transit or transportation industry experience preferred
  • Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
  • HOS and auditing experience considered and asset
  • Expertise in organizational planning and problem-solving
  • Knowledge of WCB and Occupational Health and Safety regulations
  • Computer proficient in Microsoft Excel, Word an Outlook
  • Team player