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Transformation Manager Jobs in Oregon (NOW HIRING)

OR · On-site

A NiCE AI Transformation Strategist sits at the intersection of enterprise strategy and hands-on AI ... Partner with Agent Product Managers and Agent Engineers to scope, build, and ship conversational AI ...

Senior Program Manager, People Programs & AI

OR · Remote

$115K - $116K/yr

HR Program & Transformation Management * Lead complex, cross-functional HR initiatives from planning through execution. * Develop project plans, timelines, governance structures, risk mitigation ...

New

The ideal candidate will apply expertise in finance, process improvement, data analytics, KPI management, and program transformation to align strategies with long-term goals. Responsibilities

As Sr Manager, Business Integration & Transformation , you will lead one of the most critical phases of Honor's growth strategy: transforming newly acquired home care businesses into high-performing ...

OR

$140K - $170K/yr

We are seeking a high-impact Manager, Accounting Systems & Transformation to lead the evolution of our financial infrastructure. As a fast-growing SaaS organization, our complexity is increasing, and ...

As the Senior Manager, Care Transformation at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion ...

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Transformation Manager information

See Oregon salary details

$30.7K

$110.6K

$124.8K

How much do transformation manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for transformation manager in Oregon is $110,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $123,200.00 per year, depending on experience, location, and employer.

What kind of jobs in media bring in $150,000 a year?

In media, senior roles such as Media Directors, Content Directors, or Executive Producers often earn $150,000 or more annually, especially in large organizations or with extensive experience. These positions typically require strong leadership skills, industry knowledge, and often advanced degrees or certifications, along with experience managing large teams or projects.

What is the role of a transformation manager?

A transformation manager oversees organizational change initiatives to improve processes, systems, and culture. They develop strategies, coordinate cross-functional teams, and ensure projects align with business goals, often utilizing project management tools and methodologies like Agile or Six Sigma.

How does a Transformation Manager typically work with cross-functional teams during major organizational change initiatives?

Transformation Managers play a pivotal role in guiding cross-functional teams through periods of significant change. They are responsible for aligning various departments—such as operations, IT, HR, and finance—toward common project goals, ensuring clear communication, and addressing resistance to change. Regular collaboration involves facilitating workshops, coordinating progress meetings, and providing consistent updates to stakeholders. Building trust and fostering a collaborative environment are essential, as the success of transformation initiatives depends heavily on team engagement and unified execution.

What jobs will be left by 2030?

By 2030, roles that require complex problem-solving, creativity, and emotional intelligence, such as transformation managers, are expected to remain in demand. Jobs heavily reliant on routine tasks or manual labor are more likely to be automated or phased out, while roles involving strategic planning, leadership, and adaptability will continue to be essential in the evolving workplace.

What are Transformation Managers?

Transformation Managers are professionals responsible for leading and managing organizational change initiatives, such as digital transformation, restructuring, or process optimization. Their primary role is to ensure that changes are successfully planned, communicated, and implemented, helping the organization achieve its strategic objectives. They work closely with stakeholders across departments, manage project teams, and address challenges that arise during the transformation process. Transformation Managers often use change management methodologies and project management skills to ensure smooth transitions and sustainable results.

What are the key skills and qualifications needed to thrive as a Transformation Manager, and why are they important?

To thrive as a Transformation Manager, you need expertise in change management, project management, and business process analysis, typically supported by a relevant degree and certifications such as PMP or Prosci. Familiarity with digital transformation tools, data analytics platforms, and enterprise resource planning (ERP) systems is often required. Exceptional communication, leadership, and stakeholder management skills help drive organizational alignment and adoption of new initiatives. These skills are vital for successfully implementing change, achieving strategic objectives, and minimizing resistance within organizations.

How much do transformation managers earn?

Transformation managers typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits. Strong project management skills and certifications like PMP can also influence salary levels.
What are popular job titles related to Transformation Manager jobs in Oregon? For Transformation Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Transformation Manager jobs in Oregon look for? The top searched job categories for Transformation Manager jobs in Oregon are:
What cities in Oregon are hiring for Transformation Manager jobs? Cities in Oregon with the most Transformation Manager job openings:
Infographic showing various Transformation Manager job openings in Oregon as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $110,566 per year, or $53.2 per hour.
AI Transformation Strategist

AI Transformation Strategist

NICE

OR • On-site

Other

Posted 28 days ago


Job description

So, what's the role all about?

A NiCE AI Transformation Strategist sits at the intersection of enterprise strategy and hands-on AI agent delivery. You will primarily engage at the VP and Director level - with CX, Operations, Technology, and Digital leaders - to define transformation priorities and drive execution, while maintaining the executive fluency to contribute credibly in C-suite conversations when required. This is not a narrowly specialized role. You are expected to move fluidly between strategic advisory and agent development, combining structured problem-solving, conversational design, and customer insight to drive transformation from the program office to the build environment.

Core mandate: Partner with VP and Director-level leaders across CX, Operations, and Technology to define and execute AI-first transformation programs while directly building the agentic experiences that make that transformation real, leveraging NiCE's full platform to automate service, augment the workforce, and deliver intelligent experiences at enterprise scale.

How will you make an impact?  

  • Strategic Advisory & Transformation Planning

    • Engage primarily at the VP and Director level - across CX, Operations, Technology, and Digital functions - to define transformation priorities, align on approach, and drive program execution
    • Build and maintain credibility with C-suite stakeholders when required, contributing to executive conversations with clarity and commercial rigor
    • Define AI transformation roadmaps that connect agentic automation strategy to measurable business outcomes including cost efficiency, service quality, and operational scale
    • Structure ambiguous business challenges into clear problem statements, workstreams, hypotheses, and recommendations that program owners can act on
    • Facilitate alignment workshops, stakeholder interviews, and working sessions to gather input, challenge assumptions, and drive cross-functional agreement
    • Develop business cases, transformation roadmaps, and senior-level materials that support high-stakes program decisions
    • Contribute data-driven, strategic insights to customers and internal team decisions
    • Contribute to NiCE's consulting IP, briefing materials, AI transformation playbooks, and vertical-specific accelerators
  • Agent Development & Delivery

    • Partner with Agent Product Managers and Agent Engineers to scope, build, and ship conversational AI agents that handle thousands of customer conversations a day
    • Design, build, and iteratively refine conversational AI agents from inception through deployment, combining product strategy with deep customer insight
    • Drive execution and delivery of multiple complex, high-visibility agent development projects with clear milestones, owners, dependencies, and success metrics
    • Coordinate across technical and non-technical stakeholders through the full agent development lifecycle
    • Translate strategic transformation goals into agent architecture decisions and conversational design choices
    • Architect the shift from traditional interaction management to fully orchestrated, AI-agentic workflows spanning front and back office
  • Change Enablement & Execution

    • Design and execute change management programs focused on people, process, technology, and organizational structure at enterprise scale
    • Lead cloud migration strategy from on-premises contact center environments to NiCE CXone, mapping routing logic, agent states, reporting, and terminology
    • Identify risks, interdependencies, and barriers to execution and recommend actions to improve delivery and adoption
    • Translate strategic goals into execution plans and ensure clear communication across all stakeholders while developing strong, lasting relationships
    • AI strategy and agentic transformation: defining the enterprise vision for human-AI orchestration at scale
    • Conversational AI agent development: scoping, designing, building, and iterating on AI agents across voice, digital, and async channels
    • CX strategy and customer journey redesign from full automation of routine intent to complex end-to-end fulfillment
    • Workforce augmentation: equipping employees with real-time AI intelligence to elevate performance and decision-making
    • Cloud transformation and on-premises to CXone migration strategy and execution
    • Operating model redesign, front and back office convergence, and workflow orchestration
    • Interaction analytics and real-time intelligence deployment
    • Compliance and financial crime transformation via NiCE Actimize for regulated industries

Required Qualifications

  • 5 to 10+ years in management consulting, transformation strategy, or enterprise technology advisory, with a proven track record of engaging and influencing at VP and Director level across CX, Operations, and Technology functions
  • Demonstrated experience scoping, building, and shipping AI or conversational AI products, ideally in an agent development or product strategy capacity
  • Demonstrable experience shaping AI or digital transformation programs at a senior program level, including building business cases that secure sponsorship and budget commitment
  • Strong technical fluency: comfortable partnering with engineers and PMs on product architecture, conversational design, and agent development tradeoffs
  • Deep familiarity with contact center ecosystems: ACD routing, IVR/IVA, workforce management, quality management, and omnichannel architecture
  • Demonstrated experience leading cloud migration or digital transformation programs in a CCaaS, UCaaS, or enterprise SaaS context
  • Outstanding verbal and written communication skills with the ability to convey complex technical information to non-technical stakeholders and drive projects forward with clarity
  • Strong analytical and structured problem-solving skills to identify risks, develop mitigation strategies, and handle unexpected challenges across customer relationships and products
  • Proficiency in change management frameworks (Prosci, ADKAR, or equivalent) and the ability to operationalize them at enterprise scale
  • Comfortable balancing strategic thinking with hands-on execution support in fast-moving, high-expectation environment

Have you got what it takes?

  • Degree in Computer Science, Engineering, Mathematics, or a related technical field; MBA or comparable experience at the intersection of technology and operations is a strong plus
  • Experience at a leading strategy or transformation consulting firm, or equivalent in-house enterprise transformation experience
  • Hands-on experience with NiCE CXone, NiCE Actimize, or comparable enterprise CCaaS/WEM platforms
  • Working knowledge of agentic AI architectures, large language model deployment, conversational AI, NLU, and real-time guidance technologies
  • Certification in change management (Prosci CCP), project management (PMP / PRINCE2), or cloud architecture
  • Prior experience as a practitioner inside a contact center, CX operations, or digital transformation function, not solely in an advisory capacity

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 10295
Reporting into: 
VP of Sales
Role Type: Individual Contributor