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Training Development Specialist information

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$35.9K

$67.9K

$107.6K

How much do training development specialist jobs pay per year?

As of Aug 29, 2026, the average yearly pay for training development specialist in Springfield, MA is $67,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a training development specialist do?

A Training Development Specialist is responsible for designing, developing, and implementing educational programs and materials to improve employee skills and performance within an organization. They assess training needs, create instructional content, organize training sessions, and evaluate the effectiveness of training programs. Specialists often collaborate with subject matter experts and use various delivery methods, such as in-person workshops, e-learning, and webinars. Their goal is to ensure that employees have the necessary knowledge and abilities to meet organizational objectives.

What are the key skills and qualifications needed to thrive as a training development specialist, and why are they important?

To thrive as a Training Development Specialist, you need a strong background in instructional design, curriculum development, and adult learning principles, often supported by a degree in education, instructional design, or human resources. Familiarity with Learning Management Systems (LMS), e-learning authoring tools like Articulate Storyline or Adobe Captivate, and relevant certifications such as CPLP are typically required. Excellent communication, collaboration, and analytical skills help create effective training programs and facilitate learner engagement. These skills and qualifications ensure the delivery of impactful training solutions that drive employee growth and organizational success.

What are some common challenges faced by training development specialists when creating effective training programs?

Training Development Specialists often encounter challenges such as addressing diverse learning styles within their audience and balancing organizational goals with employee needs. They must ensure that training content is both engaging and applicable to real-world job tasks, which can require creative approaches and ongoing feedback. Additionally, collaborating with subject matter experts and adapting to evolving technologies or compliance requirements are frequent aspects of the role. Successful specialists are proactive in seeking feedback, continually updating materials, and fostering strong communication with stakeholders.

How do you become a training development specialist?

To become a training development specialist, individuals typically need a bachelor's degree in education, human resources, or a related field. Gaining experience in instructional design, curriculum development, or training delivery, along with proficiency in tools like Learning Management Systems (LMS), can enhance prospects. Certifications such as Certified Professional in Learning and Performance (CPLP) can also be beneficial.

How much does a training development specialist make?

The average salary for a training development specialist in Florida is approximately $60,000 to $75,000 per year, depending on experience, certifications, and the industry. Salaries can vary based on the organization and specific responsibilities, with some roles offering additional benefits or bonuses.

What job categories do people searching Training Development Specialist jobs in Springfield, MA look for?

The top searched job categories for Training Development Specialist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Training Development Specialist jobs?

Cities near Springfield, MA with the most Training Development Specialist job openings:

Training Development Specialist jobs near you
Infographic showing various Training Development Specialist job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $67,933 per year, or $32.7 per hour.

Training Specialist

Hartford, CT • On-site

NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA
501 - 1,000 employees
Learn more about NEIGHBORHOOD ASSISTANCE CORP. OF AMERICAexternal

$55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

TRAINING SPECIALIST
  


SALARY RANGE: $55,000 to 75,000
FLSA: Exempt
LOCATION: NACA Office Nationwide 
BENEFITS: Comprehensive package: single/family health, vision, dental, 401(k) and more
Website: www.naca.com 


TRAINING SPECIALIST

The Training & Development Specialist ("TS") supports the design, development, delivery, and administration of NACA's training programs for employees, contractors, and external housing counseling partners. The TS works closely with the Training Director and Subject Matter Experts to develop curricula, create engaging learning materials, manage learning technologies, coordinate training programs, and evaluate training effectiveness.


This position requires experience in curriculum development, instructional design, learning management systems (LMS), and eLearning technologies, as well as the ability to manage multiple training initiatives in a fast-paced environment. The TS serves as a key resource in developing training standards, supporting organizational growth, and ensuring staff have the knowledge and skills needed to deliver exceptional service to NACA Members.


JOB RESPONSIBILITIES

Job responsibilities include:

  • Develop, maintain, revise, and standardize training curricula, learning pathways, and course materials to ensure consistency and effectiveness across NACA programs and departments.
  • Partner with subject matter experts to design instructor-led, virtual, blended, and self-paced learning programs.
  • Create and update eLearning content, including online courses, job aids, videos, assessments, and knowledge resources.
  • Administer learning management systems (LMS) and other training technologies, ensuring accurate enrollment, tracking, reporting, and learner records.
  • Evaluate training effectiveness through assessments, surveys, performance metrics, and learner feedback, making recommendations for continuous improvement.
  • Research and recommend innovative learning technologies, instructional tools, and best practices to enhance employee development and engagement.
  • Manage training content repositories and ensure all learning materials remain current, accurate, and aligned with organizational objectives.
  • Generate training participation, completion, certification, and compliance reports for leadership review.
  • Support the onboarding and professional development of employees by creating structured learning pathways and role-based training programs.
  • Map out annual training plans for all NACA new hires.
  • Analyze training metrics, learner performance, and program outcomes to identify opportunities for improvement and support organizational goals.
  • Understand various training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes).
  • Maintain in-network and out-of-network tests and certification records.
  • Maintain LMS content, learner records, course catalogs, certifications, and reporting dashboards.
  • Promote out-of-network training opportunities to HUD-approved HCAs (Housing Counseling Agencies)
  • Conduct training needs assessments, identify performance and knowledge gaps, and recommend effective learning solutions using current training methodologies and best practices.
  • Assess instructional effectiveness and determine the impact of training on employee skills.
  • Analyze feedback from trainees after each educational session.
  • Partner with the Training Instructor and Training Director regarding instructional design.
  • Work with training staff to maintain an up-to-date curriculum database and training records.
  • Periodically audit the training database to ensure accuracy of information.
  • Produce accurate and timely documents and correspondence under tight time constraints.
  • Perform internet and other research to support training-related activities.
  • Assume ownership or share responsibility for planning, organizing, and executing projects.


TIME DEMANDS:

Must be able to meet the demands of the job that consists of 55+ hours a week: 

  • Typical day: 8:30 a.m. to 6:30 p.m.
  • Work weekends as needed, training events, and other activities
  • Ability and willingness to travel
  • Other time as needed

COMPENSATION:

Depending on the candidate's experience, skills, and other factors, compensation ranges from $55,000 to 75,000 annually. TS performance evaluations and future compensation are based on meeting the above requirements, demonstrating the competencies stated below, and the Training & Development Specialist's effectiveness.


QUALIFICATIONS:

  • Experience developing training curricula, instructional materials, and learning programs for adult learners.
  • Experience administering Learning Management Systems (LMS), online learning platforms, or knowledge management systems.
  • Knowledge of instructional design methodologies, adult learning principles, and training evaluation techniques.
  • Proficiency with eLearning authoring tools and content development technologies.
  • Advanced Microsoft Office skills, including PowerPoint, Excel, Word, Teams, and SharePoint.
  • Experience creating presentations, training guides, assessments, videos, and other digital learning resources.
  • Strong project management, organizational, and analytical skills.
  • Ability to learn and effectively utilize new technologies and software applications.
  • Excellent written, verbal, and visual communication skills.
  • Experience in mortgage, housing counseling, financial services, or a related industry preferred.
  • Strong facilitation and presentation skills with the ability to engage diverse audiences in classroom, virtual, and hybrid learning environments.


EDUCATION

  • Bachelor's degree or Equivalent – Required.
  • B.A. or B.S. – Required, or three or more years of relevant experience.
  • Completion of NACA Pre-Purchase Training within the required development period.

PREFERRED EXPERIENCE

  • Three or more years of experience in learning and development, instructional design, curriculum development, training delivery, or a related field. 
  • Experience designing and facilitating instructor-led, virtual, blended, or online learning programs. 
  • Experience administering Learning Management Systems and learning technologies preferred. 
  • Mortgage lending, housing counseling, HUD-certified counseling, financial services, nonprofit, or real estate industry experience strongly preferred.
  • Experience developing and managing eLearning content using authoring tools, content creation software, video editing applications, or similar learning technologies.


PROFESSIONAL LICENSE AND CERTIFICATIONS

  • Licensed Mortgage Loan Originator – Strongly preferred, or ability to complete. 
  • HUD Certified – A plus; or training & testing to become HUD certified will be provided.
  • Real estate courses – Preferred.

APPLICATION PROCESS
Applicants must complete the application at www.naca.com. 

NACA is an equal opportunity employer. Minority and bilingual individuals, particularly those who speak and write Spanish, are strongly encouraged. To follow up or for inquiries regarding this and other positions, contact NACA's HR Department at 617-250-6222 ext. 1221. Encouraged to apply. Employment is contingent upon successful completion of applicable background screening 


ABOUT NACA

NACA is the largest and most effective non-profit homeownership and advocacy organization in the country. NACA is one of the most exciting homeownership and advocacy organizations, respected and feared for its effective operations and aggressive advocacy over four decades. Founded in 1988, NACA has won campaigns against some of the country’s most powerful companies and individuals engaged in predatory and discriminatory lending. NACA’s success results from its relentless, confrontational advocacy and state-of-the-art systems and operations. NACA is well positioned for the future with more than $20 billion from major lenders, of which $15 billion is from Bank of America, to fund its extraordinary mortgage.


NACA is rapidly growing with 50 offices nationwide and more than three million Members. NACA stands out in the following areas:

  • NACA has revolutionized mortgage lending with its character-based housing counseling and mortgage programs, not based on traditional risk-based pricing or credit scores.
  • Provides the best mortgage in America: No down payment, no closing costs, no fees, no mortgage insurance, at a below-market fixed rate without consideration of one’s credit score.
  • Largest and most effective HUD-approved counseling organization providing from 20% to 30%+ of the nation’s housing counseling.
  • At the forefront in the fight against abusive and discriminatory lending practices.
  • Saved more than 500,000 homeowners with an unaffordable mortgage from foreclosure during the mortgage crisis.
  • High-profile organization whose affordable mortgage programs and community advocacy are frequently featured in the national, international, and local media.
  • Growing its existing offices, adding new offices nationwide, expanding its operations, and hiring additional managers.
  • Harnessing its power in the fight for economic justice and affordable homeownership for all.


For more information about NACA, its history, and its programs, visit www.naca.com.


Advocacy & Economic Justice

NACA is an advocacy organization dedicated to economic justice. NACA staff are required to adhere to and participate in NACA’s advocacy efforts. This includes:


  • Community Organizing: Actively participating in campaigns to protect homeowners and expand affordable lending.
  • Event Participation: Joining NACA’s "Achieve the Dream" events and other advocacy actions, which may require travel and weekend/evening commitments.
  • Mission Alignment: Demonstrating a personal commitment to fighting for the rights of low-to-moderate income individuals and systemic change in the mortgage industry.


For more information about NACA and its history and programs, visit www.naca.com

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