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Training Development Manager Jobs in York, ON (NOW HIRING)

Business Development Manager We're looking for a dynamic and high performing Business Development ... training, KPIs, best practices, and department processes in order to ensure success * Execute ...

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Training Development Manager information

What are some common challenges faced by training development managers when implementing new training programs?

Training Development Managers often encounter challenges such as securing buy-in from leadership and employees, aligning training content with organizational goals, and adapting materials for diverse learning styles. Additionally, measuring the effectiveness of training programs and ensuring consistent engagement across teams can be difficult. Proactive communication, stakeholder involvement, and continuous feedback are essential strategies to address these challenges and drive program success.

What does a training development manager do?

A Training Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop curricula, and coordinate with subject matter experts to ensure employees receive effective learning opportunities. Their role also involves evaluating the effectiveness of training sessions and making improvements based on feedback and organizational goals. Ultimately, they help employees develop skills that improve performance and support business objectives.

What are the key skills and qualifications needed to thrive as a training development manager, and why are they important?

To thrive as a Training Development Manager, you need expertise in instructional design, adult learning principles, and project management, often supported by a bachelor’s or master’s degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications such as CPLP or ATD are typically required. Strong communication, leadership, and analytical skills help you effectively manage teams and tailor training programs to organizational needs. These skills are vital to ensure high-quality, impactful training initiatives that drive employee performance and business growth.

What is the difference between Training Development Manager vs Training Coordinator?

AspectTraining Development ManagerTraining Coordinator
ResponsibilitiesDesigns, develops, and oversees training programs, manages teams, and aligns training with organizational goals.Assists in implementing training sessions, schedules courses, and supports trainers with logistics.
Required CredentialsBachelor’s degree in HR, Education, or related field; often requires experience in training design and leadership.Bachelor’s degree preferred; focus on coordination, communication, and administrative skills.
Work EnvironmentOffice-based, often in corporate or educational settings, with leadership responsibilities.Office or training facility, supporting day-to-day training activities and logistics.

The Training Development Manager focuses on creating and managing comprehensive training programs and leading teams, while the Training Coordinator supports the execution and logistics of training sessions. Both roles require related skills and credentials but differ in scope and responsibility.

What cities near York, ON are hiring for Training Development Manager jobs? Cities near York, ON with the most Training Development Manager job openings:

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 7 days ago


Job description

Business Development Manager

We're looking for a dynamic and high performing Business Development Manager to join our growing team! You will be building the Customer Success & Lead Generation department from the ground-up and will be responsible for ensuring your team meets lead targets and objectives. The ideal candidate will be creative, collaborative, and has the ability to coach and develop their team to ensure they meet potential targets while establishing and maintaining teleprospecting processes and materials.


What You'll Be Doing

  • Lead a team of Customer and Lead Representatives and ensure that they meet their KPIs and sales quotas
  • Establish the framework for Customer Success and Lead Generation team, which includes developing training, KPIs, best practices, and department processes in order to ensure success
  • Execute monthly business plan reviews with Sales Representatives and Management
  • Establish and revise scripts, questions, and email templates for teleprospecting
  • Build partnerships with Marketing to ensure that all stakeholders are aligned with achieving campaign objectives and provide recommendations for future campaign
  • Ensure team members maintain Salesforce records and communicate leads accordingly to Field Sales Representatives

What We're Looking For

  • Post-Secondary education
  • Bilingual in French and English is an asset
  • 5-8 years of call centre experience with at least 3 years of supervisory experience
  • Superb analytical skills to plan call cadence to reach prospects efficiently, and create efficient processes
  • Ability to manage tasks of the team and ensure that employees meet their KPIs
  • Excellent project and process management skills are required to create and implement efficient teleprospecting processes
  • Experience with Pardot, Salesforce, and Call Automation

WHAT’S IN IT FOR YOU 

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement