TRAILER PARTS SALES PRO
Trailer Authority | Trailers for Serious Work
At Trailer Authority, we were founded with one goal — to simply Be Better.
We are building a dealership focused on carrying the best trailer brands, delivering an unmatched customer experience, and creating a team culture built around growth, professionalism, and pride in what we do.
Our leadership team brings decades of real-world trailer industry experience, and we understand firsthand how important quality, reliability, and performance are because we use trailers in our everyday lives. From ranching and equipment hauling to hotshot trucking and outdoor lifestyles — we know our customers because we are our customers.
We are looking for a highly motivated Trailer Parts Sales Professional who takes pride in helping customers, enjoys learning the trailer industry, and wants to grow with a company focused on becoming the best in the business.
Our Parts Department plays a critical role in supporting our customers and service operations. This position is much more than simply selling parts — it is about building relationships, solving problems, and helping keep our customers on the road and working.
We are willing to train the right individual with a strong work ethic and a true “Be Better” attitude.
What You’ll Do
As a Trailer Parts Sales Professional, you will educate customers and sell parts for:
- Utility Trailers
- Gooseneck Trailers
- Enclosed/Cargo Trailers
- Equipment Trailers
- Dump Trailers
- Hotshot Trailers
You will also develop knowledge and understanding of trailer systems and components including:
- Trailer Brakes
- Hydraulics
- Wiring
- Suspension Components
- Axles & Bearings
- Lighting & Electrical Systems
- Trailer Accessories and more
Key Responsibilities
Customer Service & Parts Sales
- Assist internal and external customers in person and over the phone
- Help customers identify the correct trailer parts and accessories for their needs
- Build strong customer relationships through excellent service and product knowledge
- Prepare parts quotes and determine parts availability
- Place and receive parts orders accurately and efficiently
- Support trailer service operations with internal parts requests
Inventory & Operations
- Maintain organized inventory and professional product displays
- Stock inventory and assist with merchandising
- Match invoices and packing slips for accuracy
- Assist with receiving and organizing incoming shipments
- Utilize business systems and computer programs efficiently
Team Support
- Assist with deliveries when needed
- Adapt to changing responsibilities as business needs evolve
- Support overall dealership operations and team success
- Maintain a professional, customer-first attitude at all times
What We’re Looking For
The ideal candidate:
- Has a positive attitude and strong work ethic
- Is motivated to learn and continuously improve
- Genuinely cares about customer service and customer relationships
- Communicates professionally and confidently
- Can multitask while maintaining accuracy and attention to detail
- Works well independently and as part of a team
- Wants to grow with a company focused on becoming an industry leader
Familiarity with trailers and trailer parts is preferred, but not required. We are willing to train the right person who is motivated and eager to learn.
Skills & Qualifications
- Strong verbal and written communication skills
- Excellent interpersonal skills and professional phone etiquette
- Strong organization and time management abilities
- Ability to problem solve and resolve customer concerns professionally
- Basic computer proficiency including Microsoft Office (Word, Excel, Outlook)
- Experience in parts sales or related industries is a plus
Physical Requirements
- Ability to stand for extended periods
- Ability to walk, bend, kneel, climb stairs, reach, push, and pull as needed
- Regularly lift/move up to 10 lbs., frequently up to 25 lbs., and occasionally up to 50 lbs.
- Comfortable working in warehouse and outdoor environments, including varying weather conditions
Why Join Trailer Authority?
- Growing company with strong leadership and industry experience
- Opportunity to build a long-term career in the trailer industry
- Team-focused environment built around growth and continuous improvement
- Sell and support premium, professional-grade trailer brands
- Fast-paced atmosphere where initiative and performance matter
- Opportunity to make a direct impact on a growing company and brand
Compensation
- Competitive pay structure
- Performance and growth opportunities
- Training and advancement potential