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How much do back counter jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for back counter in the United States is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are back counter jobs?

Back counter jobs typically refer to positions in industries like automotive parts, retail, or warehouses where employees work behind the scenes managing inventory, processing orders, and supplying parts or goods to frontline staff. In automotive dealerships, for example, back counter staff provide mechanics with the parts they need for repairs. These roles are essential for maintaining efficient operations, ensuring that necessary items are available when needed, and keeping accurate records of inventory movements.

What are the key skills and qualifications needed to thrive as a Back Counter, and why are they important?

To thrive as a Back Counter, you need strong organizational skills, attention to detail, and a basic understanding of inventory management, usually supported by a high school diploma or equivalent. Familiarity with inventory software, point-of-sale (POS) systems, and warehouse management tools is typically required. Dependability, effective communication, and the ability to work efficiently under pressure are essential soft skills. These abilities help ensure accurate inventory control, timely parts distribution, and smooth operations in environments like automotive or retail parts departments.

What is the difference between Back Counter vs Cashier?

AspectBack CounterCashier
Required CredentialsBasic retail or food service training, sometimes a high school diplomaHigh school diploma often preferred; training on POS systems
Work EnvironmentBehind the scenes, handling inventory, preparing ordersFrontline, interacting directly with customers
Employer & Industry UsageRetail stores, restaurants, cafesRetail, supermarkets, restaurants

While both roles are essential in retail and food service settings, the Back Counter focuses on behind-the-scenes tasks like inventory and order preparation, whereas the Cashier handles customer transactions at the point of sale. Understanding these differences helps job seekers target the right roles based on their skills and preferences.

What are the typical daily tasks and team interactions for a Back Counter in an automotive parts department?

As a Back Counter in an automotive parts department, your daily tasks typically include processing parts orders for service technicians, maintaining inventory accuracy, and ensuring quick and accurate distribution of parts to the service bays. You’ll regularly collaborate with service advisors and technicians to clarify parts requirements and resolve order discrepancies. This role often requires strong organizational skills and attention to detail, as well as the ability to communicate efficiently with team members to keep repair operations running smoothly.
More about Back Counter jobs
What states have the most Back Counter jobs? States with the most job openings for Back Counter jobs include:
What job categories do people searching Back Counter jobs look for? The top searched job categories for Back Counter jobs are:
Back Counter jobs near you
Infographic showing various Back Counter job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.
Parts Back Counter Specialist

Parts Back Counter Specialist

Kraft Tank Corporation

Oklahoma City, OK

Full-time

Posted 6 days ago

New

Job description

Join our team as a Parts Back Counter Representative at Kraft Tank Corporation!

Are you organized, detail-oriented, and passionate about keeping technicians productive? Kraft Tank Corporation is seeking a Parts Back Counter Specialist to serve as the primary parts resource for our Service Department. In this role, you'll work behind the scenes to ensure technicians have the right parts at the right time, helping minimize downtime and keep repairs moving efficiently.

As a Parts Back Counter Specialist, you will work closely with Service Advisors, Service Technicians, Vendors, and the Parts Department to source, order, stage, and manage parts for repair orders while providing exceptional internal customer service. If you enjoy problem solving, thrive in a fast-paced environment, and take pride in supporting a productive service team, we'd love to hear from you.

Why Choose Kraft Tank Corporation?

At Kraft, you won't just be another employee. You'll be a valued member of a dynamic team dedicated to excellence and innovation in the tank industry. We pride ourselves on fostering a collaborative work environment where your contributions directly impact customer satisfaction and shop productivity. Join a company committed to your professional growth while helping set the standard in the trailer industry!

What You'll do:

Keep the Shop Moving:

o Serve as the primary parts contact for Service Technicians.

o Quickly identify and supply the correct parts for repair orders.

o Pull stocked parts efficiently to minimize technician downtime.

o Stage parts by repair order to keep work flowing through the shop.

Source Parts Efficiently:

o Research and source non-stock parts through approved vendors.

o Obtain pricing and availability from multiple suppliers.

o Place purchase orders for special-order parts.

o Monitor outstanding parts orders until received.

o Communicate part delays or backorders immediately.

Support Accurate Repair Estimates

o Assist Service Advisors in building complete and accurate parts estimates.

o Review technician recommendations to ensure all required parts are included.

o Verify correct pricing, quantities, and part numbers before estimates are finalized.

o Recommend related components, replacement parts, or repair kits when appropriate.

Deliver Exceptional Customer Service:

o Maintain consistent communication with Service Advisors, Technicians, Vendors, and the Parts Department.

o Provide timely updates on part availability and estimated arrival dates (ETA).

o Resolve parts issues quickly to prevent repair delays.

o Build positive vendor relationships to improve sourcing and delivery performance.

Maintain Accuracy & Organization

o Ensure repair orders contain accurate parts information.

o Coordinate warranty and return parts as needed.

o Maintain organized inventory and work areas.

o Support continuous improvement in shop efficiency and customer satisfaction.

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