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Back Counter Jobs (NOW HIRING)

Glendora Chevrolet

Parts Front Counter

Glendora, CA · On-site

$32K - $84K/yr

Parts Back Counter Department : Parts Reports to: Parts Manager/ ASSISTANT PARTS MANAGER FLSA Status: Non-Exempt Direct Reports: None Position Description: Performs a variety of customer service, in ...

Pape Trucks Inc

Back Counter Parts Sales

Fairbanks, AK

$25 - $28/hr

PAPE' KENWORTH- FAIRBANKS, AK BACK COUNTER PARTS SALES: Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for ...

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How much do back counter jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for back counter in the United States is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is a back counter?

Back counter jobs typically refer to positions in industries like automotive parts, retail, or warehouses where employees work behind the scenes managing inventory, processing orders, and supplying parts or goods to frontline staff. In automotive dealerships, for example, back counter staff provide mechanics with the parts they need for repairs. These roles are essential for maintaining efficient operations, ensuring that necessary items are available when needed, and keeping accurate records of inventory movements.

What are the key skills and qualifications needed to thrive as a back counter, and why are they important?

To thrive as a Back Counter, you need strong organizational skills, attention to detail, and a basic understanding of inventory management, usually supported by a high school diploma or equivalent. Familiarity with inventory software, point-of-sale (POS) systems, and warehouse management tools is typically required. Dependability, effective communication, and the ability to work efficiently under pressure are essential soft skills. These abilities help ensure accurate inventory control, timely parts distribution, and smooth operations in environments like automotive or retail parts departments.

What is the difference between Back Counter vs Cashier?

AspectBack CounterCashier
Required CredentialsBasic retail or food service training, sometimes a high school diplomaHigh school diploma often preferred; training on POS systems
Work EnvironmentBehind the scenes, handling inventory, preparing ordersFrontline, interacting directly with customers
Employer & Industry UsageRetail stores, restaurants, cafesRetail, supermarkets, restaurants

While both roles are essential in retail and food service settings, the Back Counter focuses on behind-the-scenes tasks like inventory and order preparation, whereas the Cashier handles customer transactions at the point of sale. Understanding these differences helps job seekers target the right roles based on their skills and preferences.

What are the typical daily tasks and team interactions for a back counter in an automotive parts department?

As a Back Counter in an automotive parts department, your daily tasks typically include processing parts orders for service technicians, maintaining inventory accuracy, and ensuring quick and accurate distribution of parts to the service bays. You’ll regularly collaborate with service advisors and technicians to clarify parts requirements and resolve order discrepancies. This role often requires strong organizational skills and attention to detail, as well as the ability to communicate efficiently with team members to keep repair operations running smoothly.
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What job categories do people searching Back Counter jobs look for? The top searched job categories for Back Counter jobs are:
Back Counter jobs near you
Infographic showing various Back Counter job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Parts Back Counter Representative

Truck-Lite LED Stop/Tail/Turn Lights - Ballard

Manchester, NH • On-site

$20 - $25/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Job description

My Account
Job Openings >> Parts Back Counter Representative
Parts Back Counter Representative
Summary
Title: Parts Back Counter Representative ID: 1121N Location: Manchester, NH Salary Range: $20.00 to $25.00 per hour
More about this job >
Description

Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballard's dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Trucks USA Dealer of the Year time and time again. Whether it is sales, service, parts, leasing, or rentals - Ballard's been keeping the community rolling for over 100 years.
Ballard Truck Center in Manchester, NH is looking for a Parts Back Counter Representative.


Responsibilities and Duties

Parts Back Counter Representative Responsibilities Include:

  • Assist technicians and customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
  • Pull purchased parts from stock
  • If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
  • Answer phone calls in a timely manner, providing price quotes and other information.
  • Assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Notify customer re: ordered parts, promptly restock returns, cores.
  • Be friendly, professional and efficient when working with all customers, both on the phone and in person


Qualifications and Skills

Parts Back Counter Representative Job Requirements:

  • Must have prior, relevant experience (parts lookup experience)
  • Ability to read and comprehend instructions and information.
  • Must have at least basic computer skills
  • Professional, personal appearance.
  • Ability to work well with the public, sometimes with several customers at a time.
  • Ability to work both individually and as a team
  • Must be able to lift 50lbs or more
  • Will be required to wear a dealership provided uniform.


Benefits include: 

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Short term disability
  • Long term disability 
  • Life insurance
  • Paid time off
  • 10 paid holidays a calendar year
  • Company paid uniforms 

Hourly Rate: Depending on Experience

Apply Now
 
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