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Toyota Parts Counter information

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How much do toyota parts counter jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for toyota parts counter in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by Toyota Parts Counter employees and how can they be managed?

Toyota Parts Counter employees often face challenges such as managing high volumes of customer requests, quickly locating the correct parts, and keeping up with inventory accuracy. These can be managed by developing strong organizational skills, staying updated on Toyota's parts catalog, and effectively communicating with both technicians and customers. Building good relationships with the service department and leveraging dealership inventory management systems can help ensure a smooth workflow and minimize errors.

What is the difference between Toyota Parts Counter vs Toyota Service Advisor?

AspectToyota Parts CounterToyota Service Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates vehicle repairs, estimates, and schedules with customers
Required CredentialsBasic automotive knowledge, customer service skillsAutomotive knowledge, communication skills, often some certifications
Work EnvironmentParts department, retail settingService department, customer-facing role
Industry UsageAutomotive retail and parts storesAutomotive dealerships, service centers

The Toyota Parts Counter focuses on helping customers find and purchase the right parts, while the Toyota Service Advisor manages customer communication regarding vehicle repairs and service schedules. Both roles require automotive knowledge and customer service skills but differ in daily responsibilities and interaction with vehicle repairs.

What are the key skills and qualifications needed to thrive as a Toyota Parts Counter?

To thrive as a Toyota Parts Counter, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by experience in automotive retail or a related certification. Familiarity with dealership management systems (such as Reynolds & Reynolds or CDK Global), electronic parts catalogs, and inventory tracking software is typically required. Strong communication, attention to detail, and problem-solving skills set top performers apart in this role. These abilities ensure efficient parts sourcing, accurate order fulfillment, and high customer satisfaction in a fast-paced dealership environment.

Is a Toyota parts counter job stressful?

A Toyota parts counter job can be moderately stressful due to the need to manage customer inquiries, inventory, and deadlines efficiently. Good communication skills and organization help reduce stress levels, and the work environment is typically fast-paced but structured. Overall, stress levels vary based on workload and individual experience.

What does a Toyota Parts Counter do?

A Toyota Parts Counter person is responsible for assisting customers and technicians in finding and ordering the correct Toyota vehicle parts and accessories. They manage inventory, process orders, and provide information about part compatibility and availability. Their role also involves maintaining records, handling returns, and ensuring excellent customer service. They often use specialized software and must have strong knowledge of Toyota vehicles and parts.
More about Toyota Parts Counter jobs
What cities are hiring for Toyota Parts Counter jobs? Cities with the most Toyota Parts Counter job openings:
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Toyota Parts Counter jobs near you
Infographic showing various Toyota Parts Counter job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,938 per year, or $21.1 per hour.

Toyota Parts Counter Specialist

Honda and Toyota of Seattle

Seattle, WA • On-site

$46K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Toyota Parts Counter Associate
About Our Dealership:
Join a fast-growing team dedicated to delivering the reliability and quality that Toyota is known for worldwide. We pride ourselves on a supportive work environment, continuous professional growth, and delivering exceptional service to both our retail guests and internal technician teams.

Salary: $46,000.00-$75,000.00

Job Summary:
We are seeking a knowledgeable, customer-focused Parts Counter Person to join our Toyota dealership. In this role, you will be the go-to expert for identifying, locating, and ordering genuine Toyota parts. You will assist retail customers at the counter, handle phone inquiries, and collaborate closely with our service department technicians to ensure a smooth, efficient workflow.

Core Responsibilities:
  • Assist retail and wholesale customers in choosing the correct parts and accessories.
  • Fulfill parts requests promptly for internal shop technicians to minimize vehicle downtime.
  • Utilize electronic parts catalogs (EPC) and dealership management systems (CDK) to look up components accurately.
  • Handle incoming parts phone inquiries, provide price quotes, and process special orders.
  • Receive, unpack, and inspect incoming inventory shipments to verify accuracy.
  • Maintain a clean, organized, and safely structured workspace.
  • Monitor inventory levels and assist with regular cycle counts to minimize discrepancies. 

What We Are Looking For:
  • Experience: Minimum of 1–2 years of experience in an automotive parts role (Toyota or lexus experience is highly preferred).
  • Technical Skills: Proficiency with electronic parts catalogs and computerized inventory tracking systems.
  • Customer Focus: Strong communication skills with a friendly, helpful attitude for face-to-face and phone interactions.
  • Detail-Oriented: Ability to accurately match complex part numbers and maintain precise inventory records.
  • Physical Ability: Capability to stand for extended periods and comfortably lift up to 50 lbs.
  • Education: High School Diploma or equivalent; a valid driver’s license with a clean driving record is required.

What We Offer:
  • Competitive hourly wages plus performance-based bonus incentives.
  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement plan with company match.
  • Paid time off (PTO) and Paid Sick and Safe Time (PSST) Paid Holidays.
  • Ongoing Toyota factory training and professional certification opportunities.
  • Employee discounts on parts, and service.
Honda and Toyota of Seattle is an equal opportunity employer.