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Toyota Parts Counter Jobs (NOW HIRING)

Miller Toyota

Toyota Parts Professional

Manassas, VA · On-site

Responsibilities include working the counter, dealing with customers, taking parts orders, picking up/dropping off parts. General house keeping, organizing inventory. Miller Toyota a family owned ...

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Toyota Parts Counter information

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$11

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$31

How much do toyota parts counter jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for toyota parts counter in the United States is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.56 per hour, depending on experience, location, and employer.

What does a Toyota Parts Counter do?

A Toyota Parts Counter person is responsible for assisting customers and technicians in finding and ordering the correct Toyota vehicle parts and accessories. They manage inventory, process orders, and provide information about part compatibility and availability. Their role also involves maintaining records, handling returns, and ensuring excellent customer service. They often use specialized software and must have strong knowledge of Toyota vehicles and parts.

What are the key skills and qualifications needed to thrive as a Toyota Parts Counter?

To thrive as a Toyota Parts Counter, you need a solid understanding of automotive parts, inventory management, and customer service, often supported by experience in automotive retail or a related certification. Familiarity with dealership management systems (such as Reynolds & Reynolds or CDK Global), electronic parts catalogs, and inventory tracking software is typically required. Strong communication, attention to detail, and problem-solving skills set top performers apart in this role. These abilities ensure efficient parts sourcing, accurate order fulfillment, and high customer satisfaction in a fast-paced dealership environment.

What are some common challenges faced by Toyota Parts Counter employees and how can they be managed?

Toyota Parts Counter employees often face challenges such as managing high volumes of customer requests, quickly locating the correct parts, and keeping up with inventory accuracy. These can be managed by developing strong organizational skills, staying updated on Toyota's parts catalog, and effectively communicating with both technicians and customers. Building good relationships with the service department and leveraging dealership inventory management systems can help ensure a smooth workflow and minimize errors.

What is the difference between Toyota Parts Counter vs Toyota Service Advisor?

AspectToyota Parts CounterToyota Service Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates vehicle repairs, estimates, and schedules with customers
Required CredentialsBasic automotive knowledge, customer service skillsAutomotive knowledge, communication skills, often some certifications
Work EnvironmentParts department, retail settingService department, customer-facing role
Industry UsageAutomotive retail and parts storesAutomotive dealerships, service centers

The Toyota Parts Counter focuses on helping customers find and purchase the right parts, while the Toyota Service Advisor manages customer communication regarding vehicle repairs and service schedules. Both roles require automotive knowledge and customer service skills but differ in daily responsibilities and interaction with vehicle repairs.

Is a Toyota Parts Counter job stressful?

A Toyota Parts Counter job can be moderately stressful due to the need to manage customer inquiries, maintain accurate inventory, and work efficiently in a fast-paced environment. Good organizational skills and product knowledge can help reduce stress levels in this role.
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Toyota Parts Counter jobs near you
Infographic showing various Toyota Parts Counter job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,938 per year, or $21.1 per hour.

Experienced Toyota Parts Counter Consultant Toyota

Toyota of Redlands

Redlands, CA

$16.90/hr

Full-time

Re-posted 9 days ago

Job description

Experienced Toyota Parts Counter Consultant (2 Years + Toyota Dealer Parts Experience)

The mission of this position is to contribute to the success of the dealership by successfully selling parts to internal and external clients, over the counter, through the shop, or on the phone to assist in achieving individual and departmental sales objectives relevant to the strategic plan.Responsibilities

Effectively and Efficiently Meets the Company's Expectations Regarding  Gross Profit and Sales

  • Sells parts and accessories over the counter to internal and external Clients.
  • Effectively, efficiently, and with a high level of service, handles all internal and external Client phone calls and in-person inquiries; provides price quotes and other information; reviews body shop estimates to ensure the ordered parts are correct and that all pricing is in line with the estimate.
  • Successfully promotes all departmental sales initiatives; ensures Clients are aware of the full product line; informs Clients of companion part requirements and specials; assists outside sales representatives with their orders; solicits assigned accounts by phone.
  • Effectively and efficiently plans and coordinates activities to ensure the correct part is identified, obtained and delivered in a timely manner and as agreed.
  • Ensures all parts requests from internal Clients are correctly billed on Service Repair Order (RO).
  • Maintains gross profit percentages as appropriate for each Client and pay type.
  • Effectively and efficiently processes retail Client payments, or obtains credit authorization, while also ensuring that all charge sales receipts are signed by the Client.
  • Ensures that all Clients receive their copy of the invoice.
  • Assists the Parts Manager in maintaining a lost sales tracking program.

Effectively and Efficiently Manages the Company's Parts Inventory

  • Carefully, consistently, and accurately processes parts billing and crediting.
  • Promptly notifies parts management of out of stock items, discrepancies, and shop materials/equipment in need of attention.
  • Locates out-of-stock parts from outside sources and submits an emergency order as required.
  • Promptly notifies the Service Consultant/Advisor, and the Client, when special ordered parts have been received.
  • Promptly notifies the body shop when all parts have arrived along with an estimated time of delivery.
  • Promptly pulls orders for delivery to the body shop and ensures all parts are tagged with Client name and job number.
  • On a daily basis, sets up orders for shipment, delivery, or pick-up; replenishes assigned inventory.
  • Effectively and efficiently tracks and follows up on back-order parts.
  • On a weekly basis, verifies will-call, back-order files, and returns to vendors; returns to inventory those items not picked up or no longer required; issues credit for parts returned while also ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Assists with regular parts inventories and selection of parts for returns.
  • Assists with developing and maintaining the most effective physical storage layout.
  • Effectively and efficiently maintains department security.
  • In a timely manner, assigns parts upon arrival, inputs exchange parts orders on dealership software, returns exchange cores.
  • Promptly inputs into Dealer Software...Material Return Authorization (MRA) shortage/damage claims.
  • Issues shop tools to Technicians; tracks to ensure tools are returned in a timely manner.
  • Maintains clear and precise record keeping for all RO's, invoices, insurance estimates, special orders.Degree/Diploma
The Counter Person Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $16.90 and $16.90.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  

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