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Track And Trace Jobs (NOW HIRING)

matson

Carrier Sales Manager

Downers Grove, IL · On-site

$90K - $125K/yr

Lead, coach, and develop Carrier Sales, Specialized Cargo, and Track & Trace teams. * Foster a high-performing, accountable culture aligned with Matson's values. * Recruit, train, and develop team ...

A+ Consulting, Inc.

Mailroom Associate

Irving, TX · On-site

$14.75 - $17.50/hr

Track, trace, and resolve mail problems with USPS, express and local delivery services * Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS ...

A+ Consulting

Mailroom Associate

Danville, KY · On-site

$13.25 - $15.75/hr

Track, trace, and resolve mail problems with USPS, express and local delivery services * Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS ...

A+ Consulting, Inc.

Mailroom Associate

Danville, KY

$13.25 - $15.75/hr

Track, trace, and resolve mail problems with USPS, express and local delivery services * Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS ...

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How much do track and trace jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for track and trace in the United States is $30.84, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $36.78 per hour, depending on experience, location, and employer.

What are the primary challenges faced by professionals in Track and Trace roles, and how can they be effectively managed?

Track and Trace professionals often encounter challenges such as managing high volumes of shipment data, quickly resolving discrepancies in tracking information, and ensuring timely communication with clients and carriers. To effectively manage these issues, it's important to develop strong attention to detail, utilize advanced tracking software, and maintain clear, proactive communication with all stakeholders. Working in a collaborative team environment also helps, as colleagues can share insights and support problem-solving during peak periods or unexpected disruptions.

What is the difference between Track And Trace vs Warehouse Operative?

AspectTrack And TraceWarehouse Operative
CertificationsLogistics, supply chain certificationsHealth & safety, forklift licenses
Work EnvironmentLogistics centers, distribution hubsWarehouses, storage facilities
Employer & IndustryTransport, logistics companiesRetail, manufacturing warehouses
Job FocusMonitoring shipments, tracking deliveriesPicking, packing, inventory management

While both roles operate within logistics and warehousing, Track And Trace specialists focus on tracking shipments and ensuring delivery accuracy, often working with tracking systems and logistics software. Warehouse Operatives handle physical tasks like packing and inventory management. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What are Track and Trace jobs?

Track and Trace jobs involve monitoring, recording, and managing the movement of goods throughout the supply chain. Professionals in these roles use specialized software and tracking systems to ensure shipments are correctly documented and delivered on time. They communicate with carriers, resolve delays or discrepancies, and provide updates to customers and internal teams. This work is critical for maintaining supply chain transparency, efficiency, and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Track and Trace Specialist, and why are they important?

To thrive as a Track and Trace Specialist, you need strong attention to detail, organizational skills, and a background in supply chain logistics or transportation management. Familiarity with logistics tracking software, ERP systems, and sometimes certifications like Certified Supply Chain Professional (CSCP) are commonly required. Problem-solving abilities, effective communication, and the capacity to work under pressure help you excel in this role. These skills ensure accurate shipment tracking, timely deliveries, and effective issue resolution, which are critical for smooth supply chain operations.
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Track And Trace jobs near you

Operations Support - Northlake, IL

A.P. Møller - Maersk A/S

Northlake, IL

$21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
***We are seeking a Customer Service Rep for our Northlake facility***
***Direct Hire - Full Benefits***
Shift: 9:30 AM - 6:00 PM or 10:00 AM-6:30 PM Monday-Friday
JOB SUMMARY:
The Customer Service 1 is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update shipments.
Essential Functions:

  • Answer incoming calls and provide excellent customer service to all callers
  • Monitor and respond to customer inquiries received through email
  • Make outgoing calls to follow-up on shipment status, resolve issues and update customers
  • Track, trace, enter and update shipments
  • Data Entry
  • Assist and support Pilot stations and cartage agents
  • Master outside customer applications
  • Follow published procedures and work instructions for NCS accounts and bring modifications to management's attention
  • Perform other duties as assigned
SKILLS/COMPETENCIES:
  • Excellent oral and written communication and problem-solving skills
  • Technological aptitude using the internet and on-line tools
  • Ability to multitask
  • Excellent organizational skills with emphasis on detail

Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$21.00 per hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
#INDEED
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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