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Track And Trace Jobs in Indiana (NOW HIRING)

Expeditors

Ocean Import Agent

Plainfield, IN · On-site

Track and Trace Ocean Import Files daily * Utilize Department Workflow * Ensure documents are sent to a customer or broker for customs purposes. * Ensure accurate and timely client and vendors ...

Expeditors

Ocean Import Agent

Plainfield, IN

Track and Trace Ocean Import Files daily * Utilize Department Workflow * Ensure documents are sent to a customer or broker for customs purposes. * Ensure accurate and timely client and vendors ...

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All JobsTrack And Trace JobsTrack And Trace Jobs in Indiana

Track And Trace information

See Indiana salary details

$13

$29

$47

How much do track and trace jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for track and trace in Indiana is $29.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $35.00 per hour, depending on experience, location, and employer.

What are the primary challenges faced by professionals in track and trace roles, and how can they be effectively managed?

Track and Trace professionals often encounter challenges such as managing high volumes of shipment data, quickly resolving discrepancies in tracking information, and ensuring timely communication with clients and carriers. To effectively manage these issues, it's important to develop strong attention to detail, utilize advanced tracking software, and maintain clear, proactive communication with all stakeholders. Working in a collaborative team environment also helps, as colleagues can share insights and support problem-solving during peak periods or unexpected disruptions.

What is the difference between Track And Trace vs Warehouse Operative?

AspectTrack And TraceWarehouse Operative
CertificationsLogistics, supply chain certificationsHealth & safety, forklift licenses
Work EnvironmentLogistics centers, distribution hubsWarehouses, storage facilities
Employer & IndustryTransport, logistics companiesRetail, manufacturing warehouses
Job FocusMonitoring shipments, tracking deliveriesPicking, packing, inventory management

While both roles operate within logistics and warehousing, Track And Trace specialists focus on tracking shipments and ensuring delivery accuracy, often working with tracking systems and logistics software. Warehouse Operatives handle physical tasks like packing and inventory management. Understanding these differences helps job seekers find roles aligned with their skills and certifications.

What is a track and trace?

Track and Trace jobs involve monitoring, recording, and managing the movement of goods throughout the supply chain. Professionals in these roles use specialized software and tracking systems to ensure shipments are correctly documented and delivered on time. They communicate with carriers, resolve delays or discrepancies, and provide updates to customers and internal teams. This work is critical for maintaining supply chain transparency, efficiency, and compliance with regulations.

What are the key skills and qualifications needed to thrive as a track and trace specialist?

To thrive as a Track and Trace Specialist, you need strong attention to detail, organizational skills, and a background in supply chain logistics or transportation management. Familiarity with logistics tracking software, ERP systems, and sometimes certifications like Certified Supply Chain Professional (CSCP) are commonly required. Problem-solving abilities, effective communication, and the capacity to work under pressure help you excel in this role. These skills ensure accurate shipment tracking, timely deliveries, and effective issue resolution, which are critical for smooth supply chain operations.
What are popular job titles related to Track And Trace jobs in Indiana? For Track And Trace jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Track And Trace jobs in Indiana look for? The top searched job categories for Track And Trace jobs in Indiana are:
What cities in Indiana are hiring for Track And Trace jobs? Cities in Indiana with the most Track And Trace job openings:
Track And Trace jobs near you
Infographic showing various Track And Trace job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,031 per year, or $29.3 per hour.

Ocean Import Agent

Expeditors Intl. of Washington

Plainfield, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

43rd of 360 rated logistics

Job description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description
  • Ensure smooth and timely freight process flow meeting customer expectations
  • Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS)
  • Track and Trace Ocean Import Files daily
  • Utilize Department Workflow
  • Ensure documents are sent to a customer or broker for customs purposes.
  • Ensure accurate and timely client and vendors billing, within Expeditors and customer standards.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintaining good relationships with suppliers (Shipping lines, trucking companies, CFS, etc.).
  • Always meet compliance with regulations internal and external in accordance with government regulations.  No fines, penalties or late filing.
  • Understand department process flow, and look for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs. Review and update monthly.
  • Meet KPI standards in accordance with the Company's procedures          
  • Timely responses to emails (within 24 hours) and voicemails (within 1 hour) (internal and external)
  • Escalation of problems to Management when necessary
Qualifications
  • 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.
  • Understanding of ocean documentation process, a plus.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good computer skills (Excel, Outlook).
  • Types at least 40 Words Per Minute

Reporting Structure

Ocean Import Lead Agent, Supervisor and Manager

  • Meets company standards of 52 hours training per year per employee.
  • Attend training classes when required.
  • Complete mandatory training when required.

Culture:

  • Adhere to the company's 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Additional Information
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • All your information will be kept confidential according to EEO guidelines.

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