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Tracfone Jobs (NOW HIRING)

Futurewave Systems

Sr. Data Power Admin

Miami, FL · On-site

$47.50 - $65.50/hr

Provide support for DataPower appliances employed within TracFone distributed applications and systems, ensuring that the management capability for these appliances are maintained and supported with ...

ZTE USA

VP of Handsets Sales

Basking Ridge, NJ · On-site

Develop and maintain good relationships with customers, be responsible for ZTE terminals sales, lead Sales team to achieve the targets within Verizon and Tracfone accounts Analyze wireless handsets ...

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Tracfone information

What is a Tracfone?

Tracfone is a prepaid wireless service provider in the United States, offering affordable cell phone plans and devices without long-term contracts. Employees at Tracfone may work in various roles such as customer service, technical support, sales, marketing, or IT, helping customers activate phones, troubleshoot issues, or choose the best plans. Their work ensures that customers have reliable access to mobile services and support. Tracfone is known for flexibility and budget-friendly options, making it a popular choice for people looking for no-contract wireless service.

What are the key skills and qualifications needed to thrive as a Tracfone customer service representative?

To thrive as a Tracfone Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer support processes, usually supported by a high school diploma or equivalent. Experience with CRM systems, call center software, and basic knowledge of mobile devices and wireless services is typically required. Patience, active listening, and professionalism are crucial soft skills that help build rapport and manage challenging situations. These skills are essential for delivering effective support, retaining customers, and ensuring high satisfaction in a competitive telecommunications environment.

What are some common challenges faced by customer service representatives at Tracfone and how can they be overcome?

Customer service representatives at Tracfone often encounter challenges such as managing high call volumes, addressing a wide variety of technical issues, and assisting customers with billing or plan questions. To overcome these challenges, it's important to develop strong communication and problem-solving skills, stay updated on product offerings, and use available resources like knowledge bases and support from supervisors. Working collaboratively within the team and seeking feedback can also help improve efficiency and customer satisfaction.

What is the difference between Tracfone vs Customer Service Representative?

AspectTracfoneCustomer Service Representative
Required CredentialsMinimal; often high school diploma or equivalentHigh school diploma; sometimes post-secondary education
Work EnvironmentCall centers, retail stores, remoteCall centers, office settings, remote
Industry UsageTelecommunications, retailCustomer service across various industries
Common Search/ComparisonYesYes

Tracfone is a telecommunications company primarily involved in selling prepaid mobile phones and plans, often requiring minimal credentials. Customer Service Representatives (CSRs) work across multiple industries providing support via phone or chat. While both roles involve communication skills, Tracfone employees focus on sales and technical support within telecom, whereas CSRs handle customer inquiries in diverse sectors.

More about Tracfone jobs

What cities are hiring for Tracfone jobs?

Cities with the most Tracfone job openings:

What are the most commonly searched types of Tracfone jobs?

The most popular types of Tracfone jobs are:

What job categories do people searching Tracfone jobs look for?

The top searched job categories for Tracfone jobs are:

Tracfone jobs near you
Infographic showing various Tracfone job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Sr. Data Power Admin

Futurewave Systems

Miami, FL • On-site

$47.50 - $65.50/hr

Full-time

Re-posted yesterday

Key responsibilities

  • Support and maintain DataPower appliances across various environments, ensuring high availability and meeting service level targets.

  • Administer, install, and manage DataPower appliances, including configuration, troubleshooting, and applying firmware updates.

  • Manage day-to-day operations of DataPower appliances, including domain backups, resource access, cryptographic keys, and performance troubleshooting.

Job description

Company Description

Founded in 2006, Futurewave Systems is a minority owned boutique, STAFFING & PROFESSIONAL SERVICES PROVIDER headquartered in Atlanta, GA. We are a GLOBAL NETWORK of proven industry professionals demonstrating the fastest fulfillment rate of high tech professionals for Fortune 500 Companies. 

Job Description
Overview & Responsibilites:

Our IT System Operations team is searching for a Sr. Data Power Administrator who will provide support DEV, SIT, TST and Production data power appliances, data power domains and all rules defined within those domains. This position is responsible to play the role of data power developer and data power administrator for promoting changes created by data power developer through the environments and into production.  This position is responsible for maintaining system availability, troubleshooting problems, and considered the "owners" of the technology.  Connectivity configuration such MQ Queue Manager objects, WSRR Server objects, etc. are also owned by this position.

Responsibilities:

  • Provide support for DataPower appliances employed within TracFone distributed applications and systems, ensuring that the management capability for these appliances are maintained and supported with the highest level of quality and availability, ensuring Service Level targets are met.
  • Play a lead role in the administration, installation and maintenance of Data Power x series appliances, ensuring that all changes are performed professionally and with minimal operational impact. This will be achieved by developing and enforcing standards for management capabilities within the distributed environment, wherever possible programmatically managing Data Power Appliances. Provide 3rd /4th level 24x7 support and software maintenance. Document all applications.
  • Manage configuration and maintenance of Data Power appliance. Should be familiar with SSL protocol, key exchange (public and private), digital signatures, cryptographic algorithms, and certificate authorities. Configure and manage network access to the appliance. Be familiar with XML, XML Style sheet Language Transformation (XSLT), X-Path, and XML Schema Definition (XSD) SOAP and Web Services.
  • Manage the day-to-day operations of the appliance. Manage the domain backups, as well as lifecycle migration of primary objects. Manage access to all resources, access policies, Role Based Management (RBM), cryptographic keys, authentication, and authorization. Managing the firmware image and be able to apply firmware images, and rollback back an upgrade. Experience of trouble shooting Multiprotocol Gateways and Web Service Proxies.
  • Provide a weekly/monthly management report on change and problem activity. Demonstrate the use of tracking and trending of Data Power appliances.
  • Interfaces between the applications, other IT Operation teams, IT Dev group, and other corporate teams, install and maintain DEV, SIT, TST, and Production Java applications, J2EE application servers, and assure optimum performance of the applications.
  • Diagnose performance/connectivity problems and errors. Provide 3rd tier support for production systems.
Qualifications

Required Experience

Bachelor's Degree in a technical field
7+ Years of IT experience with data power appliances. Experience with caching appliance XC10
Experience in implementation of middleware applications, including Java, J2EE, XML, JavaScript and DHTML.
Experience in Oracle 10g/11g SOA, ESB and BPEL integration and administration.
Highly skillful in installation and administration of clustered H/A middleware environments.
Experience of integrating with WebSphere Service Registry and Repository.
Working experience on UNIX, Linux and Windows platforms, and shell scripting

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