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Tracfone Jobs (NOW HIRING)

Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, TracFone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting a significant presence in Walmart. Their ...

Sr. Data Power Admin

Miami, FL

$47.50 - $65.50/hr

Provide support for DataPower appliances employed within TracFone distributed applications and systems, ensuring that the management capability for these appliances are maintained and supported with ...

Develop and maintain good relationships with customers, be responsible for ZTE terminals sales, lead Sales team to achieve the targets within Verizon and Tracfone accounts Analyze wireless handsets ...

Tracfone information

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree include roles such as commercial truck drivers, real estate agents, sales managers, and certain skilled trades like electricians or plumbers. These positions often require specialized training, certifications, or experience but do not necessarily require a college degree.

What is the difference between Tracfone vs Customer Service Representative?

AspectTracfoneCustomer Service Representative
Required CredentialsMinimal; often high school diploma or equivalentHigh school diploma; sometimes post-secondary education
Work EnvironmentCall centers, retail stores, remoteCall centers, office settings, remote
Industry UsageTelecommunications, retailCustomer service across various industries
Common Search/ComparisonYesYes

Tracfone is a telecommunications company primarily involved in selling prepaid mobile phones and plans, often requiring minimal credentials. Customer Service Representatives (CSRs) work across multiple industries providing support via phone or chat. While both roles involve communication skills, Tracfone employees focus on sales and technical support within telecom, whereas CSRs handle customer inquiries in diverse sectors.

What is a Tracfone and what does someone working at Tracfone do?

Tracfone is a prepaid wireless service provider in the United States, offering affordable cell phone plans and devices without long-term contracts. Employees at Tracfone may work in various roles such as customer service, technical support, sales, marketing, or IT, helping customers activate phones, troubleshoot issues, or choose the best plans. Their work ensures that customers have reliable access to mobile services and support. Tracfone is known for flexibility and budget-friendly options, making it a popular choice for people looking for no-contract wireless service.

What are some common challenges faced by customer service representatives at Tracfone and how can they be overcome?

Customer service representatives at Tracfone often encounter challenges such as managing high call volumes, addressing a wide variety of technical issues, and assisting customers with billing or plan questions. To overcome these challenges, it's important to develop strong communication and problem-solving skills, stay updated on product offerings, and use available resources like knowledge bases and support from supervisors. Working collaboratively within the team and seeking feedback can also help improve efficiency and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Tracfone Customer Service Representative, and why are they important?

To thrive as a Tracfone Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer support processes, usually supported by a high school diploma or equivalent. Experience with CRM systems, call center software, and basic knowledge of mobile devices and wireless services is typically required. Patience, active listening, and professionalism are crucial soft skills that help build rapport and manage challenging situations. These skills are essential for delivering effective support, retaining customers, and ensuring high satisfaction in a competitive telecommunications environment.

Can I work for a call center from home?

Many call center jobs, including those for companies like Tracfone, offer remote work options. These positions typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability depends on the company's policies and the role's requirements.

How can I make 2000 a week working from home?

Earning $2000 a week from home typically requires high-paying remote roles such as sales, consulting, or specialized freelance work that leverages skills like digital marketing, programming, or writing. These positions often demand experience, a strong client base, or advanced certifications, and may involve flexible schedules or project-based work.

What is a Tracfone job?

A Tracfone job typically refers to a position at Tracfone Wireless, a prepaid wireless service provider. Jobs at Tracfone can range from customer service and technical support to marketing, sales, and corporate roles. Employees may assist customers with mobile plans, troubleshoot issues, or develop strategies to enhance services. These roles often require strong communication skills and a customer-focused mindset.

What cities are hiring for Tracfone jobs? Cities with the most Tracfone job openings:
What are the most commonly searched types of Tracfone jobs? The most popular types of Tracfone jobs are:
Infographic showing various Tracfone job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Retail Performance Manager

Retail Performance Manager

Verizon

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 519 frontline employees who took The Breakroom Quiz

30th of 83 rated telecommunications companies


Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What we're looking for...
At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.
  • Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.
  • Total Wireless & Verizon Prepaid: At the forefront, we have Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with the best superior value prop and Promos
  • Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, TracFone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting a significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.
  • Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.
  • Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research's prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.
  • Join the team that connects people with quality experiences that give them the best value in wireless.

What you'll be doing...
You'll work side-by-side with our dealers and third-party retail partners to grow our prepaid wireless product and service sales through their national outlets. You'll communicate key business changes to the Dealers and their leaders and critical messages to influence much more than any individual sale. Ongoing, you'll assess the performance of the dealers in your assigned territory and develop a tailored plan to improve productivity to help them meet their targets. A combination of incentives, promotions, and marketing programs, along with training and education, will be your tools. When our partners are successful, so are we. You will need to make critical, business-impacting decisions. You'll proactively share best practices, cultivate collaboration, ensure results, and Key Performance Indicators (KPIs) are being met in order to drive and execute results.
  • Driving sales and business growth for our Indirect Partners in your respective territory.
  • Producing and presenting creative, compelling proposals, presentations, and business reviews that tell unique, customer-centric stories that express Verizon Value's key initiatives and expectations from a results perspective.
  • Ensuring expectations are being met, giving clear direction, and holding Indirect partners accountable and responsible for driving revenue and increasing results.
  • Assess the performance of the dealers in your territory and develop a tailored plan every month to improve productivity to help them meet their targets.
  • Measuring and monitoring KPIs for your respective Indirect Partners, developing and executing plans to meet and exceed sales targets.
  • Monitoring and evaluating overall channel sales performance for continuous improvement, analyzing market factors.
  • Creating and implementing action plans as needed.
  • Establishing and growing positive partnerships with existing Indirect Partners.
  • In the field, up to 5 days a week, visiting indirect locations in person. (Weekends included)
  • Ensuring great customer experiences and addressing customer complaints or disputes quickly.
  • Conducting and attending internal meetings, and disciplined organizing and planning for weekly visits.
  • Presenting in various capacities to Indirect senior leadership.
  • Partnering with local marketing teams to provide a unique customer and market experience in your responsible territories.
  • This position will support the Greater Cincinnati, OH, metropolitan area.

What we're looking for...
  • You thrive in a sales environment and are excited by sharing your energy and passion. You help to motivate internal and external stakeholders in a professional capacity while identifying and escalating potential opportunities from a results perspective. You're open to new ideas and utilize reporting and analyses to make critical decisions. You have an understanding of agent capabilities, performance skills, and sales strategies that drive agents to meet targets. You have high attention to details and work effectively under time constraints to deliver results by critical deadlines. You manage your accounts like you'd run your own business. Your attention to detail ensures you'll get the job done accurately. You know that your success depends on the team's success. People trust you and come to you for advice. You are confident in your ideas but are always open to input from others - because you know the best ideas come from different perspectives. You find sharing your expertise and developing others rewarding, and helping everyone win is the best.

You'll need to have:
  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Indirect sales experience.
  • Willingness to travel approximately up to 75%.
  • Willingness to work weekends (every other Saturday), including nights.
  • A valid driver's license.

Even better if you have one or more of the following...
  • A degree.
  • Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).
  • Experience in the prepaid wireless industry.
  • Experience managing competing priorities with tight deadlines in a dynamic work environment.
  • Account management experience.
  • Demonstrated interpersonal, communication, and presentation skills.
  • Ability to assess performance.
  • Ability to drive sales and productivity.
  • A demonstrated drive for results.
  • Financial acumen and the ability to interpret/analyze sales results.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this remote role, you'll work from home with occasional in-person trainings and meetings.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $73,000.00 - $127,000.00.

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