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Tour Merchandise Manager Jobs (NOW HIRING)

AMB Sports & Entertainment

Tour Ambassador

Atlanta, GA · On-site

... merchandise, attention to detail, creating hype and storytelling/educating through Stadium Tours ... The Tour Ambassador reports to the Senior Manager, Tour Operations & Education Programs and is a ...

AEG

Tour Ambassador

Manhattan, NY · On-site

... Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

AB InBev

Part-Time Tour Guide

Boonville, MO · On-site

$15/hr

Operate the gift shop register, assist customers, and restock merchandise as needed. * Support the ... Experience with the Retail Management System (RMS) preferred. * Basic horse-handling skills are a ...

AB InBev

Part-Time Tour Guide

Boonville, MO · On-site

$15/hr

Operate the gift shop register, assist customers, and restock merchandise as needed. * Support the ... Experience with the Retail Management System (RMS) preferred. * Basic horsehandling skills are a ...

AEG

Tour Ambassador at AT&T Stadium

Arlington, TX · On-site

... Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

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Tour Merchandise Manager information

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$30.5K

$58.3K

$99K

How much do tour merchandise manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for tour merchandise manager in the United States is $58,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Tour Merchandise Manager position, and why are they important?

To excel as a Tour Merchandise Manager, you need expertise in inventory management, sales, logistics, and merchandising, often supported by relevant retail or music industry experience. Familiarity with POS (Point of Sale) systems, inventory tracking software, and basic accounting tools is typically required. Strong organizational skills, adaptability, and effective communication are vital soft skills for coordinating with artists, crew, and venue staff. These abilities ensure merchandise is efficiently managed and sold, contributing to smooth tour operations and maximizing revenue.

What does a Tour Merchandise Manager do?

A Tour Merchandise Manager oversees the production, sales, and logistics of merchandise for an artist or band while on tour. They manage inventory, coordinate with vendors, set up and maintain merchandise booths, and track sales. Their goal is to maximize revenue while ensuring fans have access to high-quality products. This role requires strong organizational skills, experience in retail or merchandising, and the ability to travel extensively with the tour.

What are some of the main challenges a Tour Merchandise Manager faces during a concert tour?

One of the main challenges for Tour Merchandise Managers is balancing inventory across multiple venues with varying audience sizes and preferences, which requires careful planning and adaptability. You’ll also need to work long, often irregular hours and efficiently set up or tear down displays within tight schedules. Coordination with tour management, venue staff, and vendors is essential to ensure sales operations run smoothly and fans receive quality service. Overcoming these challenges helps ensure both merchandise profitability and a positive experience for fans and the touring team alike.

More about Tour Merchandise Manager jobs
What cities are hiring for Tour Merchandise Manager jobs? Cities with the most Tour Merchandise Manager job openings:
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Tour Merchandise Manager jobs near you
Infographic showing various Tour Merchandise Manager job openings in the United States as of May 2026, with employment types broken down into 11% Full Time, 83% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,334 per year, or $28 per hour.
Merchandise Lead | Part-Time | Ford Idaho Center

Merchandise Lead | Part-Time | Ford Idaho Center

Spectra

Nampa, ID • On-site

$15/hr

Part-time

Retirement

Posted 18 days ago

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Overview
The Merchandise Lead assists the Merchandise Manager in overseeing the merch operations for concerts and events at the Ford Idaho Center.
Shifts can be;
  • 6-8 hours
  • 8-12 hours
  • 12-18 hours.

This role will pay an hourly rate of $15.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until August 21, 2026.
Responsibilities
  • The Merchandise Lead assists the Merchandise Manager in overseeing the successful operation of artist merchandise for all concerts & events selling merch
  • Aid the Merchandise Manager to maximize space, set up queues, and ensure all merchandise areas are safe, clean, and well organized
  • Cooperate with the Merchandise Manager to maintain all venue-owned merchandising equipment & POS iPads to ensure proper working condition.
  • Support successful sales operations by hiring, training, and mentoring additional merchandise sellers as needed to ensure an exceptional experience for all guests and artist representatives
  • Ensure team compliance with Ford Idaho Center policies and procedures.
  • Report all incidents, accidents, needed repairs, and customer feedback to the Merchandise Manager during the course of an event.
  • Fulfill all responsibilities of a Merchandise Seller.
  • Helps set up/tear down merch stands with other sellers
  • Maintains accurate counts when selling merch and handling cash
  • Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives
  • Works well under pressure, able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.
  • Team player, able to work well with a team of merch sellers in a fast-paced environment
  • Ability to work outdoors during summer amphitheater season in hot weather.
  • Other duties as assigned by the Merchandise Manager and venue management

Qualifications
  • Possess outstanding written, verbal, and documentation skills
  • Be proficient in professional communication standards
  • Possess excellent interpersonal skills
  • Ability to work with the public and possess conflict-resolution skills
  • Ability to lead a team; previous lead experience a plus.
  • Be a self-starter with the ability to work independently with minimal supervision
  • Be highly organized and have meticulous attention to detail
  • Be outgoing, friendly, and personable
  • Be extremely reliable, dependable, and responsible
  • Be professional and courteous with a positive attitude
  • Ability to exercise composure and handle multiple priorities in fast-paced and potentially stressful situations
  • Ability to problem-solve and quickly and effectively diffuse problematic situations
  • Possess excellent sales skills
  • Proficiency with Google Suite including Google Drive, Gmail, Google Docs, and Google Sheets and/or the Microsoft Word equivalents to complete all work
  • Proficient in handling cash and processing payments on a variety of processors
  • Familiarity with atVenu preferred but not required
  • Must be knowledgeable or willing to learn to work with touch screen systems, payment processors, computers, money counting machines, and other office or event equipment as necessary
  • Previous experience in a Merchandise role is preferred.
  • Must be able to lift heavy objects as needed.
  • This position will require a commitment to be on-site for a minimum of 75% of all concerts & events selling merch. This includes nights and weekends throughout the year as needed, as well as show days to set up stands and count in/out merchandise before and after shows.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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