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Tour Director Jobs in Rio Rancho, NM (NOW HIRING)

Planet Fitness

Manager

Albuquerque, NM · On-site

Provide support to direct team members and peer groups (other general managers) to foster personal ... tour, info call, cleanliness expectations, handling member concerns, and enrolling more member ...

Ojo Spa Resorts

Spa Supervisor PM (Santa Fe)

Santa Fe, NM · On-site

$37K - $51K/yr

Tour guests through the spa facilities, expertly escort guests to their lockers and/or private ... Handle daily paperwork as directed. * Open and close the spa seamlessly by following provided ...

Ojo Spa Resorts

Spa Supervisor PM (Santa Fe)

Santa Fe, NM

$37K - $51K/yr

Tour guests through the spa facilities, expertly escort guests to their lockers and/or private ... Handle daily paperwork as directed. * Open and close the spa seamlessly by following provided ...

NVA

Veterinary Extern - Emergency

Albuquerque, NM · On-site

Our externs benefit from direct mentorship and case involvement and grow their emergency and ... tour over the desert. Sound like the perfect setting for learning? Apply now to learn real-world ...

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All JobsTour Director JobsTour Director Jobs in Rio Rancho, NM

Tour Director information

See Rio Rancho, NM salary details

$4

$24

$43

How much do tour director jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for tour director in Rio Rancho, NM is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $36.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tour Director, and why are they important?

To thrive as a Tour Director, you need in-depth knowledge of travel destinations, strong organizational skills, and experience in group management, often supported by a background in hospitality or tourism. Familiarity with itinerary planning software, reservation systems, and sometimes first aid certification is typically required. Exceptional communication, problem-solving, and interpersonal skills help you engage travelers and handle unexpected situations. These capabilities ensure seamless, enjoyable experiences for clients and efficient handling of logistics and challenges during tours.

What Is a Tour Director?

A tour director, or tour manager, organizes and executes group tours for travel companies or on-site at tourist attractions. The responsibilities of a tour director may include coordinating travel itineraries and routes, facilitating customer communication, and managing tour guides and drivers. Other job duties include selling travel packages and inspecting tour vehicles before and after expeditions.

What are some common challenges Tour Directors face during group tours and how can they be managed?

Tour Directors often encounter challenges such as managing diverse group dynamics, handling unexpected changes to itineraries, and addressing individual guest concerns while keeping the tour on schedule. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for navigating these situations. Building rapport with travelers and local partners, as well as having contingency plans in place, can help ensure a positive experience for everyone involved.

What are Tour Directors?

Tour Directors are professionals responsible for managing and leading tour groups, ensuring that clients have an enjoyable and organized travel experience. They coordinate logistics such as transportation, accommodations, and activities, while also providing information about destinations and handling any issues that arise during the trip. Tour Directors act as the main point of contact for travelers, making sure itineraries run smoothly and guests are satisfied throughout the journey.

What is the difference between Tour Director vs Tour Guide?

AspectTour DirectorTour Guide
CredentialsMay require travel or hospitality certificationsOften requires licensing or guiding certifications
Work EnvironmentCoordinates entire tour, manages logistics, interacts with groupsProvides commentary, leads sightseeing, interacts with individual tourists
Employer & IndustryTour companies, travel agencies, cruise linesTour companies, museums, historical sites

While both roles involve guiding tourists, a Tour Director manages the overall tour experience, logistics, and group coordination, often working behind the scenes. A Tour Guide focuses on providing information and leading sightseeing activities at specific sites. Both roles require guiding certifications, but the Tour Director's responsibilities are broader, encompassing the entire tour operation.

More about Tour Director jobs
What job categories do people searching Tour Director jobs in Rio Rancho, NM look for? The top searched job categories for Tour Director jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Tour Director jobs? Cities near Rio Rancho, NM with the most Tour Director job openings:
Tour Director jobs near you
Infographic showing various Tour Director job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $49,969 per year, or $24 per hour.

Spa Receptionist Associate AM (Santa Fe)

Ojo Spa Resorts

Santa Fe, NM • On-site

$13.75 - $17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Description


Are you ready to take your career to the next level in a serene oasis? Look no further! Ojo Santa Fe Spa Resort, located in the picturesque Santa Fe, New Mexico, is seeking (Spa Receptionist Associate AM) to join our diverse and inclusive team.

Why choose Ojo Santa Fe Spa Resort? We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Our resort is renowned for its spring-fed waters, known for their respite and healing properties, providing a unique wellness experience for our guests.

What sets us apart? 

We are dedicated to gracious hospitality, learning, and teamwork. Our commitment is to creating exceptional experiences for both our guests and our employees. We offer competitive compensation and cultivate a supportive, positive work environment where everyone can thrive.

Our culture is rooted in authenticity, diversity, excellence, gratitude, happiness, integrity, mindfulness, respect, and teamwork. Join us in our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs. 


POSITION DESCRIPTION

The Spa Receptionist Associate AM coordinates and schedules all spa services, pools, and other spa functions, such as spa groups. Participates in overall quality control of the spa. The Spa Receptionist Associate also maintains retail inventory, assists in the preparation of the monthly retail inventory. Merchandises the retail area, rearranges product, and alerts Spa Director of low inventory, guest inquiries regarding retail products. 

The Spa Receptionist Associate opens and closes the spa, handles cash, and uses the spa software system.

Adheres to all opening, ongoing and closing check lists. Communicates immediately to appropriate spa staff of any schedule changes, problems, guest or staff issues. The Spa Receptionist Associate follows strict grooming standards, looking clean, crisp and neat at all times. 


ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

  1. Promptly answer phones and provide accurate spa menu and related resort information.
  2. Book guest appointments  efficiently and accurately; assist Lead Spa Coordinator, Spa Coordinator and Spa Director with LMT bookings, communication and paperwork.
  3. Greet guests with a sincere  welcome and explain services in the spa menu.
  4. SMILE!
  5. Engage all spa guests in friendly conversation, when appropriate. 
  6. Have a comprehensive knowledge of all spa menu and retail products and services.
  7. Must be able to articulate and  describe all spa services, retail products and related services in a clear, and enthusiastic way.
  8. Escort and tour guests through spa facility as needed, in a friendly, unhurried manner.
  1. Promote service specials and spa facility.
  2. Communicate with Lead Spa Coordinator and/or Spa & Retail Director regarding any guest requests  or problems.
  3. Handle daily paperwork as directed or per protocol.
  4. Open and close the spa,  including cash handling/cash-out, processing retail receipts, running  reports, and associated duties, assuring that close out reports are inclusive of all issues, activities, and services.
  5. Keep front desk and lobby reception areas immaculate, also keeping open drinking containers away  from front desk area.
  6. Assist with monthly retail  inventory planning and implementation.
  7. Utilize downtime effectively by reviewing and following checklists, following verbal instructions and/or seeking guidance from Spa and Retail Director.
  8. Perform Spa Attendant role as needed.
  9. Understand first aid/emergency  procedures and be able to direct guests accordingly.
  10. Incorporate the resort's culture  of service excellence, mission and core values into all aspects of job performance.


Requirements

QUALIFICATIONS:

  1. Minimum of two years of combined  spa or hotel front desk and/or retail experience preferred.
  2. CPR certification preferred.
  3. High school diploma (or equivalent).
  4. Computer skills, experience, and aptitude.
  5. Reliability and punctuality are critical.
  6. Ability to work under pressure with a high level of patience.
  7. Desire to ensure the best possible guest experience.
  8. Ability to work evenings, weekends, weekdays, and holidays required.
  9. Ability to work in a quiet  environment where the employee may be exposed to heat and steam.
  10. Ability to stand for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb, push and  pull items weighing up to 40 pounds.
  11. The position requires manual dexterity; auditory and visual skills; the ability to follow written and  oral instructions and procedures; and the ability to speak and communicate quietly yet clearly.

If you require a reasonable accommodation during the application process or to perform the essential functions of this position, please contact the Human Resources Department.

Ojo Spa Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



Ojo Spa Resorts Discounts and Perks: 

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

  • Mission based company with values you can trust
  • Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
  • Employee Assistance Program (EAP) 
  • Paid Sick Time
  • Paid Time Off
  • Ongoing training to build critical skills for current and future roles
  • Numerous Growth & Developmental Opportunities
  • Competitive Compensation
  • Discounted Employee Lunch
  •  Free Lunch/Dinner on Thanksgiving & Christmas
  • Employee Appreciation Lunches 
  • Above and Beyond Awards - Ojo Bucks for eligible employees
  • Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
  • 40% off Spa Treatments (includes private pools and private Ojitos)
  • 40% off at the Restaurants
  • 20% off at the Gift Shops
  • Discounted Lodging Rate
  • Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat & Birthday Ojo Bucks Vouchers

Ojo Caliente: Yoga Workshops (if space available) & Monthly Birthday Treats

Ojo Santa Fe Spa Resort is conveniently located near several vibrant cities and towns, making it easily accessible for candidates like you. Check out the distances below and see how close we are to some popular destinations:

  • Only 34 miles away from Bernalillo, NM. 
  • Rio Rancho, NM, is located only 43 miles away from our resort. 
  • Placitas, NM, is conveniently located just 39 miles away. 
  • Corrales, NM, is a short 42-mile drive from Ojo Sant Fe. 
  • Albuquerque, NM, is just 51 miles away. 
  • Espanola is 38 miles away. 
  • Los Alamos is 46 miles away.

Make Ojo Spa Resorts your next career destination!


 To learn more about Ojo Spa Resorts, please visit: ojosparesorts.com


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