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Total Absence Management Jobs (NOW HIRING)

Macy's

Manager, PTO Data Systems

Springdale, OH · On-site

$67K - $112K/yr

... Labor Relations, and Total Rewards to improve system reliability and enhance the end-user ... Support the transition to a new Absence Management system, including data mapping, conversion ...

Macy's

Manager, PTO Data Systems

Springdale, OH

$67K - $112K/yr

... Labor Relations, and Total Rewards to improve system reliability and enhance the end-user ... Support the transition to a new Absence Management system, including data mapping, conversion ...

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All JobsTotal Absence Management Jobs

Total Absence Management information

See salary details

$29K

$48.4K

$69.5K

How much do total absence management jobs pay per year?

As of Jun 16, 2026, the average yearly pay for total absence management in the United States is $48,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $48,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Total Absence Management, and how can they be addressed?

Professionals in Total Absence Management often encounter challenges such as navigating complex leave laws, managing high volumes of cases, and ensuring consistent communication between employees, managers, and third-party vendors. Staying up-to-date with changing regulations like FMLA and ADA is crucial. Building strong organizational and communication skills, leveraging technology for case tracking, and collaborating closely with HR, payroll, and legal teams can help address these challenges effectively.

What is the difference between Total Absence Management vs Employee Absence Coordinator?

AspectTotal Absence ManagementEmployee Absence Coordinator
CredentialsHR or absence management certifications, relevant experienceHR or administrative certifications, experience in absence tracking
Work EnvironmentCorporate HR departments, specialized absence management teamsHR offices, administrative departments within organizations
Industry UsageUsed across various industries for comprehensive absence programsCommonly found in organizations managing employee leave and attendance

While both roles focus on employee absences, Total Absence Management involves overseeing comprehensive absence programs, policies, and compliance, often requiring specialized certifications. The Employee Absence Coordinator typically handles day-to-day absence tracking and administrative tasks within HR teams. Understanding these differences helps organizations assign the right responsibilities and find qualified professionals for each role.

What are the key skills and qualifications needed to thrive as a Total Absence Management professional, and why are they important?

To thrive in Total Absence Management, you need a strong understanding of leave laws (such as FMLA, ADA, and state-specific regulations), case management experience, and typically a degree in human resources or a related field. Familiarity with HRIS platforms, absence management software, and compliance tracking systems is essential. Excellent communication, organization, and problem-solving skills help you coordinate with employees, managers, and third-party vendors effectively. These skills ensure legal compliance, minimize business disruption, and support employee well-being during leave periods.

What is Total Absence Management?

Total Absence Management refers to the comprehensive process of tracking, administering, and managing all types of employee absences within an organization. This includes leaves related to illness, disability, family care, vacation, and other reasons. The goal is to ensure compliance with legal requirements, optimize workforce availability, and support employee well-being. Effective Total Absence Management helps minimize productivity loss and reduces organizational costs associated with absenteeism.
What job categories do people searching Total Absence Management jobs look for? The top searched job categories for Total Absence Management jobs are:
Infographic showing various Total Absence Management job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,396 per year, or $23.3 per hour.
Director Disability and Absence Management

Director Disability and Absence Management

Crawford and Company

Peachtree Corners, GA • On-site

Full-time

Posted 12 days ago

Job description

Director, Disability & Absence Management
Own the Relationship. Drive Results. Work from Anywhere.

Lead with heart . Deliver excellence
Lead & Inspire Teams
Build Strong Client Partnerships

About the Role
We're seeking a compassionate, strategic leader to oversee Disability & Absence programs (STD, LTD, FMLA, Paid Leaves, Integrated Solutions) while driving performance and exceptional client experience.

What You'll Do
Lead high-performing teams
Strengthen client relationships
Drive quality and results

Make an impact and lead with purpose.

Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
  • Bachelor's Degree or equivalent work experience required.
  • Minimum of eight years progressive experience in managing integrated disability and absence management programs with preference for employer-based experience
  • Leadership role in a disability/absence insurance carrier claim operation or third-party administrator claim operation
  • Six years in an increasing supervisory or leadership capacity required
  • Expertise with disability/absence best practice benchmarking and metrics
  • Demonstrated ability to establish critical relationships at all levels of the organization and with external partners
  • Exceptional communication skills, change management skills, and customer focus
  • Strong organizational and time management skills
  • Excellent oral, written, and presentation skills
  • Demonstrated experience in building high performance teams - ability to inspire a shared vision and empower and motivate a team.
  • Experience in a broader integrated health and productivity model including healthcare, on-site clinics, wellness, and EAP
  • Experience interfacing and supporting complicated, middle to large national client companies.
  • HR or Disability certifications
  • Desired:
  •  Current membership/leadership in professional organization critical to the field
  • Must complete continuing education requirements as outlined by Crawford Educational Services
  • Nationally accredited certification in a related profession such as Certified Disability Manager

  • Management Specialist (CDMS) or Certified Case Manager (CCM)

    #LI-DV1

  • Facilitates the implementation, continuous improvement and integration of all disability and absence management programs/processes within the assigned group of teams.
  • Represents the face of the claim operation to assigned national clients.
  • Provides proactive leadership in developing a continuous improvement culture within the assigned group of teams. Ensures that all aspects of the department's operations are meeting corporate guidelines, federal, state, and local law and are in accordance with professional standards and confidentiality. Concurrently, assessing the various programs ensuring they meet their defined objective and are meeting the needs of our clients.
  • Manages, hires, trains, develops and motivates qualified individuals including identification of succession planning candidates.
  • Maintains up-to-date knowledge of industry trends in integrated disability and absence management to ensure that the various programs and processes are truly best practice.
  • Manages business unit to budget to meet corporate revenue objectives.
  • Works with the reporting and analytics team to ensure our key metrics are current and measures that allow a view of the day to day efficiency and effectiveness of the operations as well as the higher level business impact that can be benchmarked.
  • Participates in sales presentations and meetings with prospects and current accounts in support of corporate revenue objectives.
  • Performs other related duties as required.

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