ZipRecruiter

Log In

1

Tool Representative Jobs in Michigan (NOW HIRING)

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

Represent Spartan Tool in a positive and professional manner * Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs * Work with ...

Spartan Tool

Customer Service Specialist

Niles, MI · On-site

$15.50 - $20.50/hr

Represent Spartan Tool in a positive and professional manner * Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs * Work with ...

Spartan Tool

Customer Service Specialist

Niles, MI

$25 - $28/hr

Represent Spartan Tool in a positive and professional manner * Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs * Work with ...

AIT

Aerospace Tool Assembler

Chesterfield, MI · On-site

$14.50 - $18/hr

The tool assembler is responsible for the day to day operation of the Assembly department by ... The physical demands described here are representative of those that must be met by an employee to ...

ait

Aerospace Tool Assembler

New Baltimore, MI · On-site

$14.50 - $18/hr

The tool assembler is responsible for the day to day operation of the Assembly department by ... The physical demands described here are representative of those that must be met by an employee to ...

Burr OAK Tool

Service Technician

Sturgis, MI · On-site

Learn and understand the functionality of multiple Burr Oak Tool machines and product lines, as ... Discuss situation with customer's representative and inspect site to verify that components are ...

ait

Aerospace Tool Assembler - Night Shift

New Baltimore, MI · On-site

$14.50 - $17.50/hr

The tool assembler is responsible for the day to day operation of the Assembly department by ... The physical demands described here are representative of those that must be met by an employee to ...

AIT

Aerospace Tool Assembler - Night Shift

Chesterfield, MI · On-site

$14.50 - $18/hr

The tool assembler is responsible for the day to day operation of the Assembly department by ... The physical demands described here are representative of those that must be met by an employee to ...

MacAllister Rentals

Sales - Retail Sales Rep

Flint, MI · On-site

Represent the company through a customer base within an assigned geographic area, including ... Responsible for handling all walk-in inquiries related to BCP, Used, or Work Tool equipment sales ...

previous page

Showing results 41-60

All JobsTool Representative JobsTool Representative Jobs in Michigan

Tool Representative information

What is a tool representative?

Tool Representatives are professionals who sell, demonstrate, and provide information about tools and equipment to businesses, contractors, or individuals. They often work for tool manufacturers or distributors, visiting clients to showcase new products, answer technical questions, and help customers select the right tools for their needs. In addition to sales, Tool Representatives may also provide training on tool usage and maintenance, as well as support after the sale. Their role bridges the gap between manufacturers and end-users, ensuring customers have the tools and knowledge required for their work.

What are the key skills and qualifications needed to thrive as a tool representative?

To thrive as a Tool Representative, you need strong product knowledge of tools and equipment, excellent sales skills, and typically a high school diploma or equivalent, with technical training being an advantage. Familiarity with inventory management systems, CRM software, and point-of-sale platforms is often required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build client relationships and address customer needs effectively. These skills ensure that Tool Representatives can accurately recommend products, drive sales, and provide excellent service in a competitive market.

What are some common challenges a tool representative faces when managing customer relationships?

As a Tool Representative, one of the main challenges is maintaining strong relationships with a diverse customer base while balancing sales targets and service quality. Customers often have varying needs and technical questions, so staying knowledgeable about the latest tools and their applications is essential. Additionally, responding quickly to issues such as product defects or delivery delays requires effective communication and problem-solving skills. Building trust through regular follow-up and providing tailored recommendations can help overcome these challenges and lead to long-term customer loyalty.

How do you become a tool representative?

To become a tool representative, candidates typically need a high school diploma or equivalent, along with experience in sales, customer service, or technical fields. Developing knowledge of tools and equipment, obtaining relevant certifications, and building strong communication skills are also important steps in qualifying for the role.

What are popular job titles related to Tool Representative jobs in Michigan?

For Tool Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Tool Representative jobs in Michigan look for?

The top searched job categories for Tool Representative jobs in Michigan are:

What cities in Michigan are hiring for Tool Representative jobs?

Cities in Michigan with the most Tool Representative job openings:

Tool Representative jobs near you
Infographic showing various Tool Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

Customer Service Specialist

Spartan Tool

Niles, MI • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

The Position - Customer Service Specialist
We are seeking a dependable and customer focused Customer Service Specialist to join our team at a lead manufacturer of professional sewer and drain cleaning equipment. In this role, you will serve as the first point of contact for customers, assisting with product questions, order support, and troubleshooting while delivering a high level of service.
Responsibility Highlights
  • Represent Spartan Tool in a positive and professional manner
  • Work with all company personnel and outside contacts to proactively satisfy existing customer service requests and needs
  • Work with Customer Service Manager and team to continually develop new customers and new markets
  • Order entry of all incoming orders
  • Handle all levels of interaction with customers via phone, email, live chat, and other communication channels
  • Develop quotes in cooperation with the Customer Service Manager on an as needed basis
  • Conduct research of ongoing customer needs
  • Perform routine follow up calls with current customers
  • Inside sales duties are performed accurately and with a sense of urgency, while keeping the needs and interest of the customer and Spartan Tool in mind
  • Collecting and reporting customer information and issues

Qualifications:
  • 1 to 3 years customer service, call-center and/or inside sales experience required
  • 2 Year degree preferred
  • Working knowledge of Microsoft Office, Word, Excel and PowerPoint
  • Experience working with an ERP system (Microsoft D365) preferred
  • Customer focused mindset and positive/reliable team member
  • Superior organizational, analytical, problem solving, multi-tasking, written and verbal communications skills.
  • Strong mechanical aptitude with the ability to understand how equipment and tools function.
  • Comfortable troubleshooting mechanical issues and helping customers identify solutions.
  • Ability to read and understand parts diagrams, manuals, and technical documentation.
  • Experience working with mechanical equipment, tools, or machinery is highly preferred.
  • Confidence discussing repairs, maintenance, and replacement parts with customers.
  • Ability to quickly learn product components and mechanical systems.
  • Hands-on mindset with a natural curiosity for how things work.
  • Capable of guiding customers through basic diagnostics and repair steps over the phone or email.

What We Offer:
  • A comprehensive Benefits Package that includes:
  • Medical/ Dental/Vision-with HSA (company provides yearly funding).
  • Individual or Family Plans are available at affordable bi-weekly rates.
  • Paid maternity and paternal leave.
  • Company paid long & short-term disability,
  • 401K with competitive company match.
  • PTO & Tuition reimbursement.
  • Company Paid Life Insurance.

Spartan Tool has been manufacturing sewer and drain cleaning equipment for professional users since 1943. At Spartan Tool, we pride ourselves on producing innovative plumbing machine tools and other products that solve the problems of the drain cleaning market. We focus on safe operation, customer service, and equipment that pays back dividends over years - even decades - of operation. Assembled at our manufacturing plant in Niles, Michigan, Spartan products are engineered for extraordinary durability, reliability, and ease of use. Spartan Tool is part of the Industrial Technologies Group and wholly owned by The Heico Companies, LLC.
Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.
These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team.
Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE).
More information about the holding company and overall organization can be found at www.heicocompanies.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply