1

Toll Reviewer Jobs (NOW HIRING)

As a Toll Collector working onsite in Richmond, VA, youll be a part of bringing humanity to ... be reviewed on a case-by-case basis and the specific circumstances. What You Can Expect

Review Toll Research Violations and evaluate whether it should be disputed and submit those that qualify for dispute to Verra Mobility. * Return any that do not qualify to the Violations team with ...

Process Toll By Plate images, appeals and respond to customer correspondence as needed ... Conduct quality assurance and quality control reviews of staff work to ensure accuracy and ...

Process Toll By Plate images, appeals and respond to customer correspondence as needed ... Conduct quality assurance and quality control reviews of staff work to ensure accuracy and ...

New

Transportation Planner 5-Toll & Revenue

Dallas, TX · On-site

$62K - $74K/yr

... toll and transportation studies that drive strategic decision-making for clients and communities ... Directing and reviewing technical work performed by team members, including collection and analysis ...

next page

Showing results 1-20

Toll Reviewer information

See salary details

$10

$29

$48

How much do toll reviewer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for toll reviewer in the United States is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $36.54 per hour, depending on experience, location, and employer.

What does a toll reviewer do?

A Toll Reviewer is responsible for reviewing and verifying toll transactions to ensure their accuracy and legitimacy. They check for errors, discrepancies, and fraudulent activities in toll records, often using specialized software or databases. Toll Reviewers may also investigate customer disputes, process adjustments, and communicate findings to supervisors or relevant departments. Their work helps maintain the integrity of toll collection systems and supports efficient operations.

What are the key skills and qualifications needed to thrive as a toll reviewer, and why are they important?

To thrive as a Toll Reviewer, you need attention to detail, accuracy, and a solid understanding of billing or tolling procedures, often supported by a high school diploma or equivalent. Familiarity with toll management systems, image review software, and basic data entry tools is typically required. Strong organizational skills, problem-solving abilities, and effective communication set top performers apart in this position. These skills ensure accurate toll processing, minimize errors, and maintain efficient operations in a high-volume environment.

What are some common challenges faced by toll reviewers, and how can they effectively manage them?

Toll Reviewers often encounter challenges such as handling high volumes of transaction data, identifying discrepancies, and working under tight deadlines to ensure accurate billing. Effective time management and attention to detail are crucial in this role, as missed errors can lead to customer disputes or revenue loss. Collaborating closely with other departments, such as customer service and technical teams, can help resolve issues efficiently and maintain smooth operations. Staying organized and continually updating knowledge of toll systems and policies also supports success in this position.

What is the difference between Toll Reviewer vs Toll Auditor?

AspectToll ReviewerToll Auditor
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsSimilar credentials; often requires certifications in accounting or auditing
Work EnvironmentOffice-based, reviewing toll transactions and dataOffice or field-based, auditing toll records and financial data
Employer & IndustryTransportation companies, toll agencies, logistics firmsTransportation agencies, government entities, private auditing firms
Primary FocusReview and verify toll transactions for accuracyAudit toll records for compliance and financial accuracy

While both Toll Reviewers and Toll Auditors work within the transportation and toll industry, Toll Reviewers primarily verify toll transactions for accuracy, whereas Toll Auditors conduct comprehensive audits of toll records to ensure compliance and financial integrity. The roles often overlap but differ in scope and depth of analysis.

More about Toll Reviewer jobs

What cities are hiring for Toll Reviewer jobs?

Cities with the most Toll Reviewer job openings:

What states have the most Toll Reviewer jobs?

States with the most job openings for Toll Reviewer jobs include:

Infographic showing various Toll Reviewer job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,159 per year, or $29.9 per hour.

Toll Collector

TTEC

Chesterfield, VA • On-site

Full-time

Medical, PTO

Re-posted 24 days ago


TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

426th of 492 rated business services


Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Toll Collector working onsite in Richmond, VA, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

This position requires you to reside within30 milesof Richmond, VA.

What Youll be Doing

Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Be the face and smile of the toll collection operations requiring individual service
  • Classify and collect proper toll amounts from motorists traveling through the toll lane
  • Make changes, issue receipts and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

What You Bring to the Role

  • Your pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid Virginia drivers license
  • Cash handling experience on a computerized system
  • Work shifts that will likely include weekends

Physical Requirements of the Role

  • Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
  • Ability to walk long distances
  • Ability to determine vehicle classification by visual inspection

Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • $17.50 per hour and performance bonus opportunities, benefits you'd expect, and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Chesterfield Court House, Chesterfield, VA Job Requisition 04DC5
Apply now Save job Saved

What TTEC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom