ABOUT THE JOB We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you ...
ABOUT THE JOB We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you ...
ABOUT THE JOB We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you ...
ABOUT THE JOB We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you ...
Associates degree or equivalent from Two-year College or technical school or equivalent experience ... Pay is one of the Total Rewards that we provide to compensate and recognize employees for their ...
Associates degree or equivalent from Two-year College or technical school or equivalent experience ... Pay is one of the Total Rewards that we provide to compensate and recognize employees for their ...
Senior IT Support Specialist
Irvine, CA · On-site
Responsibilities : • Serve as the escalation point for Tier 1 support, triaging and resolving ... Endpoint Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator, or ...
Senior IT Support Specialist
Irvine, CA · On-site
Responsibilities : • Serve as the escalation point for Tier 1 support, triaging and resolving ... Endpoint Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator, or ...
Take escalated tickets from Tier 1 technicians and drive issues to resolution with clear ... Microsoft certifications such as Microsoft 365 Fundamentals, Endpoint Administrator Associate ...
Quick apply
Take escalated tickets from Tier 1 technicians and drive issues to resolution with clear ... Microsoft certifications such as Microsoft 365 Fundamentals, Endpoint Administrator Associate ...
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Ontario, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Ontario, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Ontario, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Ontario, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
$26 - $32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
$26 - $32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
San Bernardino, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
San Bernardino, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Ontario, CA · On-site
$26 - $32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Ontario, CA · On-site
$26 - $32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Anaheim, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Anaheim, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Riverside, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Riverside, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
$26 - $32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
$26 - $32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Riverside, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate
Riverside, CA · On-site
$32/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate - Nights
San Bernardino, CA · On-site
$34/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Warehouse Associate - Nights
San Bernardino, CA · On-site
$34/hr
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Tier 1 Associate information
See Riverside, CA salary details
$46.4K is the 25th percentile. Wages below this are outliers.
$28.2K - $55.1K
37% of jobs
$55.1K - $81.9K
6% of jobs
$81.9K - $108.8K
4% of jobs
The median wage is $125.6K / yr.
$108.8K - $135.7K
4% of jobs
$135.7K - $162.6K
9% of jobs
$162.6K - $189.5K
6% of jobs
$209K is the 75th percentile. Wages above this are outliers.
$189.5K - $216.4K
11% of jobs
$216.4K - $243.3K
7% of jobs
$243.3K - $270.2K
6% of jobs
$270.2K - $297K
4% of jobs
$297K - $323.9K
4% of jobs
$28.2K
$147.3K
$323.9K
How much do tier 1 associate jobs pay per year?
As of Aug 10, 2026, the average yearly pay for tier 1 associate in Riverside, CA is $147,319.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $221,700.00 per year, depending on experience, location, and employer.
What is a Tier 1 associate?
A Tier 1 Associate is typically an entry-level employee who performs basic tasks and provides initial support within a company, often in customer service, technical support, or warehouse operations. They are responsible for resolving straightforward issues, processing orders, or assisting customers with common inquiries. Tier 1 Associates follow established guidelines and escalate more complex problems to higher-tier personnel. This role is an essential starting point for gaining experience and advancing within the organization.
What are the main challenges Tier 1 associates face in managing high volumes of customer inquiries, and how are these typically addressed?
Tier 1 Associates often encounter the challenge of handling large volumes of customer inquiries, especially during peak periods or product launches. To address this, teams typically rely on clearly defined workflows, robust knowledge bases, and escalation protocols to ensure efficient resolution of issues. Continuous training and regular team huddles help associates stay updated on new processes and common solutions. Additionally, collaboration with Tier 2 support or specialized departments ensures that more complex cases are quickly directed to the right experts, maintaining service quality and response times.
What are the key skills and qualifications needed to thrive as a Tier 1 associate?
To thrive as a Tier 1 Associate, you typically need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and office productivity tools is often required. Attention to detail, problem-solving ability, and a positive attitude help individuals excel in assisting customers and managing daily tasks. These skills ensure efficient customer support, accurate information handling, and a positive experience for both clients and the team.
What are popular job titles related to Tier 1 Associate jobs in Riverside, CA? For Tier 1 Associate jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Tier 1 Associate jobs in Riverside, CA look for? The top searched job categories for Tier 1 Associate jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Tier 1 Associate jobs? Cities near Riverside, CA with the most Tier 1 Associate job openings:
Full-time
Re-posted 16 days ago
Anduril rating
9.1
Anduril
Based on 17 frontline employees who took The Breakroom Quiz
7.4
Manufacturers average
Based on 75,163 frontline employees who took The Breakroom Quiz
Job description
ABOUT THE TEAM
The Product Operations team is responsible for maintaining the health of our deployed assets across different products and business lines. Our core functions span everything from issue intake and triage to resolution and optimization. We do this by providing a suite of capabilities including managing customer relationships, fleet observability and monitoring, and data analytics. We work within a broader sustainment ecosystem that includes many functional teams across a business line, including Program Management, Engineering, Mission Operations, and Deployments. This team is a crucial component of ensuring customer and mission success, and plays a critical role in shaping how Anduril continues to execute its mission of providing cutting-edge capabilities to the United States and its allies.
ABOUT THE JOBWe are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you will assist in supporting our customers and their fielded assets by helping to triage and resolve issues across software and hardware products. You will work closely with more experienced team members, follow established processes, and escalate complex issues as needed. This role is a great opportunity to develop your technical skills, gain hands-on experience, and contribute to a mission-critical operation.
You should have a strong interest in technology, a willingness to learn, and the ability to respond quickly and effectively to customer needs. If you are passionate about groundbreaking technology and want to be part of a team supporting national security efforts, Anduril is interested in speaking with you.
- Assist in the intake, triage, and resolution of Anduril's customer issues related to hardware and software products
- Monitor and respond to support tickets in Salesforce Service Desk or similar ticketing systems
- Follow established runbooks and processes to troubleshoot and escalate issues appropriately
- Communicate clearly and professionally with customers and internal teams
- Document and update knowledge base articles and standard operating procedures (SOPs) under guidance
- Collaborate with team members to maintain operational readiness and support 24x7 shift coverage
- Identify recurring issues and suggest opportunities for process improvements
- Participate in training sessions and continuously develop your technical knowledge
- Bachelor's degree or equivalent experience in a related field, or relevant technical certifications
- 2+ years of experience in a 24x7 technical-oriented support, help desk, or customer service environment preferred
- A fundamental understanding of hardware, software, and networking concepts
- Open to working within a 24x7x365 operation and support non-standard, overnight, or weekend shifts
- Must be able to work on-site at our Irvine, CA location
- Must be able to obtain and hold a U.S. Secret security clearance; prior clearances or background investigations are a plus
- Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow
- Exposure to military or government hardware and software systems is a plus
- Strong verbal and written communication skills
- Ability to work effectively as part of a team and execute established procedures
- Detail-oriented with a customer-focused mindset
- Willingness to learn and adapt in a fast-paced environmentInterest in embedded systems, sensors, robotics, or national security technology
Working at Anduril
About Anduril, in their own words
From Anduril
As the world enters an era of strategic competition, Anduril delivers cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the warfighter in months, not years.
About Anduril Industries
Sourced by ZipRecruiter
Anduril Industries is a trailblazer in the technology industry based in Costa Mesa, CA, US. Founded in 2017 by Palmer Luckey, the creator of Oculus VR, the company focuses on developing innovative technology to equip and empower those in the defense sector. Its primary products include cutting-edge autonomous systems and AI software that assist in combating threats to national and global security. The mission of Anduril Industries is to integrate technology and defense by building transformative, scalable solutions that ensure a safer world.
Industry
Guided missile and space vehicle manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Costa Mesa, CA, US
Year founded
2017