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Ticketmaster Jobs in Iowa (NOW HIRING)

Livenation

VIP Server - Vibrant Music Hall

Waukee, IA · On-site

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Livenation

Barback - Vibrant Music Hall

Waukee, IA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

Livenation

Hawker (Satellite Bar Attendant)

Waukee, IA

$16 - $19.75/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live ...

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How much do ticketmaster jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for ticketmaster in Iowa is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a Ticketmaster?

A Ticketmaster job typically involves working for the company in roles related to event ticketing, customer service, technology, marketing, or operations. Employees may assist customers with ticket purchases, support event organizers, manage platform technology, or handle business partnerships. Positions range from entry-level to corporate roles, offering opportunities in various departments. Ticketmaster jobs often require strong communication skills, technical knowledge, and a passion for live events.

What are the key skills and qualifications needed to thrive in the Ticketmaster position, and why are they important?

To succeed as a Ticketmaster (ticket agent), you need excellent customer service skills, attention to detail, and the ability to handle financial transactions accurately. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes prior experience in box office operations may be required. Strong communication, problem-solving abilities, and a calm demeanor under pressure set outstanding employees apart. These skills ensure efficient event ticketing, satisfied customers, and smooth operations in busy environments.

What are some common challenges faced by ticket agents in this role?

Ticket agents at Ticketmaster often work in fast-paced environments, especially during high-demand ticket releases or popular events, where managing long queues and addressing customer concerns quickly is crucial. Balancing accuracy in processing payments and issuing tickets with friendly, helpful service can be challenging during peak times. Additionally, agents may need to resolve ticketing errors, handle refunds or exchanges, and stay updated with changing event information. This role offers a dynamic work environment with opportunities to improve multitasking and troubleshooting skills, and often involves collaboration with event staff and customer service teams to ensure smooth event experiences.

What are the most commonly searched types of Ticketmaster jobs in Iowa?

The most popular types of Ticketmaster jobs in Iowa are:

What are popular job titles related to Ticketmaster jobs in Iowa?

For Ticketmaster jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Ticketmaster jobs in Iowa look for?

The top searched job categories for Ticketmaster jobs in Iowa are:

Ticketmaster jobs near you
Infographic showing various Ticketmaster job openings in Iowa as of August 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $35,851 per year, or $17.2 per hour.

Title Box Office Assistant Manager | Part-Time | Tyson Events Center

Oak View Group

Sioux City, IA • On-site

$35/hr

Part-time

Retirement

Posted yesterday

New

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

24th of 37 rated event venues

Job description

Box Office Assistant Manager | Part-Time | Tyson Events Center
Location US-IA-Sioux City
Job Post Information* : Posted Date 6 hours ago(8/18/2026 10:11 AM)
Job ID 2026-34170
Category Box Office
Type Regular Part-Time
Location : Location US-IA-Sioux City
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 51101
Location : Address 401 Gordon Drive
Job Post Information* : Post End Date 11/20/2026
Overview

The Box Office Assistant Manager supports the overall operations of the box office and ensures efficient, customer-focused service in all aspects of ticket sales and guest experience. This role assists in supervising box office staff, managing ticketing systems, handling escalated customer concerns, and ensuring accurate financial reporting. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced, team-oriented environment.

This role will pay an hourly rate of $35.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 20, 2026.

Responsibilities
  • Assist the Box Office Manager in the daily operations of the box office, including opening and closing procedures.
  • Supervise and support box office staff, providing training, direction, and ongoing performance feedback.
  • Oversee ticket sales, exchanges, refunds, and will-call distribution using the ticketing system Ticketmaster. 
  • Ensure excellent customer service is delivered to patrons both in person and over the phone/email.
  • Troubleshoot ticketing or access issues and handle escalated customer service concerns.
  • Monitor ticket inventory, pricing, and seating charts; communicate with other departments on updates and event changes.
  • Assist with preparing and reconciling daily sales reports and financial records.
  • Maintain up-to-date knowledge of all events, policies, and promotions.
  • Help create and enforce box office policies and procedures.
  • Step in to act as Box Office Manager in their absence.
  • Assist management with scheduling and supervision of box office staff.
  • General administrative duties such as providing support to all ticket representatives, organizing orders, and general office needs.
  • Support at events on the night of the show as needed.
  • Other duties assigned by management.
Qualifications
  • 2-3 years of related work experience. Experience in a box office/entertainment venue is not required, but it is a plus.
  • Ability to engage in positive interaction with employees and industry contacts, organize, and problem-solve while prioritizing time management and multitasking in a high-pressure environment.
  • Competitive, self-motivated, and creative-thinking skills and a team-first attitude.
  • Excellent communication skills, including email etiquette.
  • High level of demonstrated professionalism, integrity, and ability to maintain sensitive information.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.) and Google Docs.
  • Familiarity with Ticketmaster or any other ticketing platforms is not required, but it is a plus.
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