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Weekend Box Office Manager Jobs in Iowa (NOW HIRING)

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Weekend Box Office Manager information

What is the hardest job in theater?

The Weekend Box Office Manager role can be challenging due to the need to coordinate schedules, manage staff, and ensure smooth operations during busy weekend hours. It requires strong organizational skills, attention to detail, and the ability to handle customer service issues quickly. The position often involves working irregular hours and managing multiple responsibilities simultaneously.

What does a box office manager do?

A box office manager oversees ticket sales, manages staff, and ensures smooth operation of the ticketing process at a theater or entertainment venue. They handle customer service, monitor sales reports, and coordinate with other staff to maximize revenue and improve the customer experience.

What is the difference between Weekend Box Office Manager vs Box Office Assistant?

AspectWeekend Box Office ManagerBox Office Assistant
Required CredentialsHigh school diploma; experience in sales or customer service; knowledge of ticketing systemsHigh school diploma; basic customer service skills; familiarity with ticketing software
Work EnvironmentLeads the box office team during weekends; manages sales and customer inquiriesAssists customers at the box office; handles ticket sales and inquiries
Employer & Industry UsageUsed in cinemas, theaters, and entertainment venues for weekend salesCommonly employed in similar venues to support daily operations

The Weekend Box Office Manager oversees weekend ticket sales, manages staff, and ensures smooth operations, requiring more experience and leadership skills. The Box Office Assistant supports daily ticketing tasks, focusing on customer service. Both roles are essential in the ticketing process but differ mainly in responsibility level and scope.

What is the highest salary for an office manager?

The highest salaries for a Weekend Box Office Manager or similar managerial roles can reach over $80,000 annually, especially in large markets or with extensive experience and responsibilities. Compensation varies based on location, company size, and individual qualifications, with some senior managers earning higher bonuses or incentives.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, film producers, and certain specialized roles like media directors or digital strategists can earn $150,000 or more annually. These positions often require extensive experience, leadership skills, and advanced knowledge of industry tools and platforms.
What job categories do people searching Weekend Box Office Manager jobs in Iowa look for? The top searched job categories for Weekend Box Office Manager jobs in Iowa are:
What cities in Iowa are hiring for Weekend Box Office Manager jobs? Cities in Iowa with the most Weekend Box Office Manager job openings:
Weekend Box Office Manager jobs near you
Title Assistant Ticket Office Manager | Full-Time | Iowa Events Center

Title Assistant Ticket Office Manager | Full-Time | Iowa Events Center

Oak View Group

Des Moines, IA

$55K - $60K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Oak View Group rating

6.1

Company rating: 6.1 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

26th of 37 rated event venues

Job description

Assistant Ticket Office Manager | Full-Time | Iowa Events Center
Location US-IA-Des Moines
Job Post Information* : Posted Date 1 month ago(6/12/2026 12:17 PM)
Job ID 2026-32489
Category Box Office
Type Regular Full-Time
Location : Location US-IA-Des Moines
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 50309
Location : Address 730 Third Street
Job Post Information* : Post End Date 9/11/2026
Overview

We are looking for an Assitant Ticket Office Manager who will assist in the management and effective operation of the day-to-day Ticket Office functions, all event-related functions, and settlements. This position will be the primary ticketing contact for the tenant teams and state tournaments.

This role pays an annual salary of $55,000-$60,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until September 11, 2026.

Responsibilities
  • Builds and maintains events as assigned in Paciolan.
  • Coordinates all event information between the promoter, building personnel, and the ticket company in a timely manner.
  • Primary contact with the building's tenant teams.
  • Works with event promoters and building personnel to establish ticket pricing, scaling, and seating configuration.
  • Maintains knowledge of Paciolan, working with account representatives for updates and revisions to ticket operations.
  • Hires, trains, and supervises full-time and part-time box office staff in the proper sales and resolution procedures.
  • Responds to customer complaints and service requests to maintain a positive rapport with the ticket-buying public.
  • Extract, manipulate, and disseminate relevant ticketing data to assist promoters and staff in pricing, scaling, and financial decisions.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, and is able to work independently and handle most box office questions without assistance. 
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
Qualifications
  • Bachelor's Degree preferred
  • Experience with ticketing software; Paciolan strongly preferred.
  • Experience hiring, training, scheduling, and supervising part-time staff
  • Experience providing customer service and resolving ticketing-related inquiries and issues
  • Excellent communication, problem-solving, and organizational skills required
  • Demonstrated knowledge of accounting and financial procedures, including recordkeeping and reconciliation
  • Proven ability to balance multiple projects simultaneously while meeting tight deadlines
  • Ability to analyze data and figures
  • Knowledge of supervisory principles and practices
  • Ability to coordinate and schedule staff
  • Excellent customer service and public relations skills
  • Demonstrated knowledge of ticket selling/box office operations
  • Ability to work extended hours, holidays, and weekends as needed
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