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Ticketing Jobs in Ohio (NOW HIRING)

Intellyk Inc.

Desktop Support Engineer

Cleveland, OH · On-site

Maintain records of issues and solutions in a ticketing system. • Collaboration: Work with other IT professionals to ensure seamless support. Qualifications : Required : • Respond to client ...

IDR Healthcare

Service Desk 1

Sharonville, OH · On-site

Record all requests and incidents in the ticketing system, providing detailed and accurate documentation * Follow up with customers in a timely fashion, ensuring excellent customer service * Help ...

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH · On-site

$20.57 - $29.38/hr

Major Duties Under the general supervision of the Director of Marketing and Communications, the Ticketing & Sales Operations Administrator, the Ticket Office Supervisor, and the Senior Lead, the ...

CSafe Global Group

IT Support Analyst

Monroe, OH · On-site

Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...

CSafe Global

IT Support Analyst

Monroe, OH · On-site

Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...

INTEGRATED IT GROUP LLC

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Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...

INTEGRATED IT GROUP LLC

Be Seen First

Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...

INTEGRATED IT GROUP LLC

Be Seen First

Technical Support Engineer - Tier 1

Pepper Pike, OH · On-site

$55K - $65K/yr

The primary responsibilities include being the first point of contact for clients, troubleshooting technical issues, interfacing with our ticketing platform, working in our managed services system ...

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Showing results 21-40

All JobsTicketing JobsTicketing Jobs in Ohio

Ticketing information

See Ohio salary details

$12

$18

$26

How much do ticketing jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ticketing in Ohio is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.90 per hour, depending on experience, location, and employer.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the most commonly searched types of Ticketing jobs in Ohio?

The most popular types of Ticketing jobs in Ohio are:

What are popular job titles related to Ticketing jobs in Ohio?

For Ticketing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ticketing jobs in Ohio look for?

The top searched job categories for Ticketing jobs in Ohio are:

What cities in Ohio are hiring for Ticketing jobs?

Cities in Ohio with the most Ticketing job openings:

Ticketing jobs near you
Infographic showing various Ticketing job openings in Ohio as of September 2026, with employment types broken down into 2% Internship, 71% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,964 per year, or $18.7 per hour.

(DAY) Part-Time Customer Service Agent

Dayton, OH • On-site

United Ground Express
Aviation • 1 - 5K employees
Learn more about United Ground Expressexternal

$15 - $20.25/hr

Other

PTO

Posted 18 days ago

United Ground Express rating

5.0

Company rating: 5.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job Title

Key responsibilities include greeting passengers, providing a seamless check-in and ticketing experience, using reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect fees, ensuring passenger information is processed accurately, resolving passenger issues, working in the Baggage Service Office, handling baggage, maintaining composure, cleaning aircraft, reading baggage tags, prepping aircraft, and ensuring compliance with regulations.

Qualifications and minimum requirements include being at least 18 years old, acquiring and maintaining credentials, successful completion of pre-employment process, availability to work any shift, comfortable working with technology, ability to communicate, ability to read, write, speak, and understand English, ability to carry, bend, lift, and turn with bags, and performing physical activities.

What we provide includes competitive benefits, competitive wages, earned paid time off, discounted travel, and career advancement opportunities.

What United Ground Express employees say

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Benefits

Hours and flexibility

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