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Ticketing Jobs in Ohio (NOW HIRING)

INTEGRATED IT GROUP LLC

Be Seen First

Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...

INTEGRATED IT GROUP LLC

Be Seen First

Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...

FC Cincinnati

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

The ability to proficiently navigate the ticketing system, as well as a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...

TeamWork Online

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...

Winsupply

Digital Operations Coordinator

Dayton, OH

Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...

LayerCake

Support Engineer II

Dayton, OH · On-site

This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...

Skynet Innovations

Support Engineer II

Dayton, OH · On-site

This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...

TQL Stadium

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...

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Showing results 1-20

All JobsTicketing JobsTicketing Jobs in Ohio

Ticketing information

See Ohio salary details

$12

$18

$26

How much do ticketing jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ticketing in Ohio is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are ticketing jobs?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.
What are the most commonly searched types of Ticketing jobs in Ohio? The most popular types of Ticketing jobs in Ohio are:
What are popular job titles related to Ticketing jobs in Ohio? For Ticketing jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ticketing jobs in Ohio look for? The top searched job categories for Ticketing jobs in Ohio are:
What cities in Ohio are hiring for Ticketing jobs? Cities in Ohio with the most Ticketing job openings:
Ticketing jobs near you
Infographic showing various Ticketing job openings in Ohio as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $38,964 per year, or $18.7 per hour.
Construction Owner's Representative

Construction Owner's Representative

Oakmont Education

Copley, OH • On-site

Full-time

Re-posted 17 days ago

Job description

Job Purpose
The Construction Owner's Representative supports the operational excellence of our northern-region schools in Ohio, Michigan, and Iowa by overseeing facilities management, property maintenance, vendor relationships, and customer service workflows. This role ensures that every school receives high-quality operational support, rapid response to facility needs, and proactive planning to maintain safe, welcoming environments for students and staff.
Duties and Responsibilities
Facilities & Maintenance Oversight
  • Lead, plan, and manage facility operations for all southern-region schools.
  • Oversee and support property maintenance personnel, providing coaching, scheduling, and performance oversight.
  • Conduct regular site visits to assess building conditions, identify maintenance needs, and oversee preventative maintenance.
  • Respond to urgent building issues, coordinating timely repair and communication.
  • Manage facility budgets and ensure responsible spending.
  • Small Projects management.
  • Other duties as assigned.

Ticketing System Management
  • Under the leadership of the Head of Facilities and Capital Projects, oversee the ticketing/work-order system ensuring timely response, clear communication, and high-quality customer service to the southern schools.
  • Monitor service-level expectations (SLAs), track resolution times, and maintain data integrity.
  • Audit ticketing systems weekly to ensure accuracy and visibility into open issues.
  • Partner with school leaders to collect feedback and continuously improve service.

Vendor & Contractor Coordination
  • Manage vendor relationships and ensure contract adherence, service quality, and competitive pricing.
  • Lead bid processes for services such as landscaping, cleaning, HVAC, or security.
  • Ensure all vendors comply with safety standards and background requirements.
  • Coordinate and oversee the procurement, delivery, and installation of furniture and large equipment, ensuring compliance with project specifications, timelines, and safety procedures.

Compliance & Safety
  • Support schools in maintaining compliance with local, state, and federal facility requirements.
  • Coordinate fire inspections, permits, and safety audits.
  • Ensure emergency preparedness equipment and systems meet standards.

Operational Support
  • Assist schools with building readiness, seasonal maintenance planning, and operational setup.
  • Support new school openings, expansions, and renovation projects as needed.
  • Collaborate with regional and central teams across HR, IT, Academics, and Finance.

Key Competencies
  • Service-focused leadership
  • Strong communication and responsiveness
  • Systems and process orientation
  • Problem-solving under time pressure
  • Team and vendor management
  • Relationship-building across diverse stakeholders

Qualifications, Education and Experience
Necessary and desirable qualifications include, but are not limited to, the following:
  • Experience supervising maintenance teams or contractors.
  • Strong understanding of building systems and preventative maintenance.
  • Proficiency in using ticketing or work-order systems (e.g., ClickUp, Zendesk, FMX).
  • Excellent communication and customer service skills.
  • Ability to manage multiple school sites and travel regularly.
  • Strong planning, organization, and follow-through.
  • Experience preferred:
  • A minimum of 5 years of experience in school operations, facilities management, property management, or a related field, with significant leadership experience.

Working Conditions
This position operates in a hybrid environment that includes office work, school campuses, and active construction or renovation sites. This requires regular travel to school locations across the Oakmont network and occasional visits to construction sites during various phases of work.
The work environment may involve exposure to outdoor weather conditions, mechanical rooms, and active facilities or construction areas. Site visits may include uneven surfaces, noise, dust, and other conditions typical of operational school facilities or construction environments.
Work hours are generally aligned with standard business hours; however, flexibility is required to address urgent facility issues, project milestones, inspections, or emergency situations that may arise outside of normal hours.
Physical Requirements
The physical demands described below are representative of those required to successfully perform the essential functions of this role:
  • Ability to frequently move between school buildings, construction sites, and outdoor areas.
  • Ability to stand, walk, and navigate facilities and job sites for extended periods.
  • Ability to occasionally climb stairs, ladders, or access mechanical spaces.
  • Ability to visually inspect buildings, construction progress, and equipment.
  • Ability to occasionally lift, carry, or move items weighing up to 25 pounds.
  • Ability to communicate clearly and effectively with staff, vendors, contractors, and leadership in person, by phone, and electronically.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role so long as there is no undue hardship created upon the organization or other employees within the organization.
Supervision Received
Occasional, minimal guidance, but follows established work methods.
Direct Reports
None.
Conclusion
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed within this job. However, this job description is not intended to be an exhaustive list of responsibilities, duties, qualifications, or physical demands associated with the position.

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