Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution * Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation ...
Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution * Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation ...
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Technical Support Engineer - Tier 1 (hybrid)
Twinsburg, OH · On-site
$55K - $65K/yr
The primary responsibilities include being the first point of contact for clients, troubleshooting technical issues, interfacing with our ticketing platform, working in our managed services system ...
Quick apply
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Technical Support Engineer - Tier 1 (hybrid)
Twinsburg, OH · On-site
$55K - $65K/yr
The primary responsibilities include being the first point of contact for clients, troubleshooting technical issues, interfacing with our ticketing platform, working in our managed services system ...
IT Support Analyst
Monroe, OH · On-site
Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...
Quick apply
IT Support Analyst
Monroe, OH · On-site
Serve as the first point of contact for end user IT support requests via ticketing system, phone, or in person, responding to incidents throughout the day as they arise * Provide desk-side support ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well as a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well as a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Ticket Buyer for Cleveland, OH
Cleveland, OH · On-site
$20/hr
We are industryveterans with fresh ideas for the ticketing industry. We providetickets to live events and shows across the nation includingmusic, sports and theatrical performances. We pride ...
Box Office Ticket Buyer for Cleveland, OH
Cleveland, OH · On-site
$20/hr
We are industryveterans with fresh ideas for the ticketing industry. We providetickets to live events and shows across the nation includingmusic, sports and theatrical performances. We pride ...
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Technical Support Engineer - Tier 1 (hybrid)
Twinsburg, OH · On-site
$55K - $65K/yr
The primary responsibilities include being the first point of contact for clients, troubleshooting technical issues, interfacing with our ticketing platform, working in our managed services system ...
Quick apply
Be Seen First
Technical Support Engineer - Tier 1 (hybrid)
Twinsburg, OH · On-site
$55K - $65K/yr
The primary responsibilities include being the first point of contact for clients, troubleshooting technical issues, interfacing with our ticketing platform, working in our managed services system ...
Be Seen First
Technical Support Engineer - Tier 2 (hybrid)
Twinsburg, OH · On-site
$65K - $75K/yr
The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...
Quick apply
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Technical Support Engineer - Tier 2 (hybrid)
Twinsburg, OH · On-site
$65K - $75K/yr
The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...
Be Seen First
Technical Support Engineer - Tier 2 (hybrid)
Twinsburg, OH · On-site
$65K - $75K/yr
The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...
Quick apply
Be Seen First
Technical Support Engineer - Tier 2 (hybrid)
Twinsburg, OH · On-site
$65K - $75K/yr
The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...
Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...
Support Engineer II
Dayton, OH · On-site
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Support Engineer II
Dayton, OH · On-site
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...
Quick apply
Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...
Support Engineer II
Dayton, OH · On-site
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Quick apply
Support Engineer II
Dayton, OH · On-site
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Box Office Representative
Cincinnati, OH · On-site
$16.25 - $22/hr
The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day ...
Desktop Support Technician
Cincinnati, OH · On-site
$19.75 - $25.25/hr
Responsibilities : • Respond to and resolve end-user technical support requests in a timely manner. • Create, document, track, and update support tickets through the company ticketing system. • ...
Desktop Support Technician
Cincinnati, OH · On-site
$19.75 - $25.25/hr
Responsibilities : • Respond to and resolve end-user technical support requests in a timely manner. • Create, document, track, and update support tickets through the company ticketing system. • ...
Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...
Monitor and support ticketing and escalation processes, ensuring timely resolution * Help maintain customer group and location-level digital data integrity * Coordinate with the Marketing IT team to ...
Support Engineer II
Dayton, OH · On-site
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Support Engineer II
Dayton, OH · On-site
This role involves handling support primarily by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor incoming requests, and ensure service ...
Ticketing information
See Ohio salary details
$12.57 - $13.84
4% of jobs
$13.84 - $15.10
12% of jobs
$15.76 is the 25th percentile. Wages below this are outliers.
$15.10 - $16.37
18% of jobs
$16.37 - $17.64
13% of jobs
The median wage is $17.85 / hr.
$17.64 - $18.91
22% of jobs
$19.52 is the 75th percentile. Wages above this are outliers.
$18.91 - $20.17
14% of jobs
$20.17 - $21.44
4% of jobs
$21.44 - $22.71
4% of jobs
$22.71 - $23.98
3% of jobs
$23.98 - $25.24
3% of jobs
$25.24 - $26.51
3% of jobs
$12
$18
$26
How much do ticketing jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for ticketing in Ohio is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.90 per hour, depending on experience, location, and employer.
What are some common challenges faced in a ticketing role, and how can they be managed effectively?
A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.
What is the difference between Ticketing vs Customer Service Representative?
| Aspect | Ticketing | Customer Service Representative |
|---|---|---|
| Required Credentials | Basic computer skills, sometimes certifications in ticketing systems | Communication skills, customer service training |
| Work Environment | Call centers, online support platforms | Retail, call centers, service desks |
| Employer & Industry Usage | IT, transportation, event management | Retail, hospitality, telecom |
| Common Search & Comparison | Ticketing vs Customer Service | Ticketing vs Customer Service Representative |
Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.
What are the key skills and qualifications needed to thrive as a ticketing agent?
To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.
What is a ticketing job?
Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.
How to become a ticketing officer?
To become a ticketing officer, candidates typically need a high school diploma or equivalent and may benefit from customer service experience. Training is often provided on-the-job, and knowledge of ticketing software or systems can be advantageous. Strong communication skills and attention to detail are important for this role.
What are the most commonly searched types of Ticketing jobs in Ohio? The most popular types of Ticketing jobs in Ohio are:
What are popular job titles related to Ticketing jobs in Ohio? For Ticketing jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ticketing jobs in Ohio look for? The top searched job categories for Ticketing jobs in Ohio are:
- Work From Home Macys Credit Customer Service
- Hotel Customer Service
- Seasonal Cruise Line Marketing
- Work From Home Dental Front Office
- Work From Home Hebrew Speaking
- Bilingual Customer Service Representative Mandarin
- Senior Online Casino Customer Service
- Part Time To 20 Hr Customer Service
- United Airline Customer Service
- Work From Home Customer Service Manufacturing
What cities in Ohio are hiring for Ticketing jobs? Cities in Ohio with the most Ticketing job openings:
Other
Re-posted 29 days ago
Job description
- Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)
- Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
- Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.