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Ticketing Manager Jobs in Raleigh, NC (NOW HIRING)

City of Durham, NC

HRIS Business Systems Manager, Senior

Durham, NC · On-site

$93K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ticketing. The City is in the final stages of transitioning to Oracle Fusion Cloud HCM. This role ... Manage and maintain all HR technology systems, including database maintenance, data extraction ...

Etix

Director of Security

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the largest independent ticketing company in North America, we support 2,000+ venues with ... Vulnerability management * Identity and access management * Encryption and key management

krg technology inc

Service Desk L2

Cary, NC · On-site

Use trouble ticketing system to accept assignments, document work events, complete requests and ... management tools - Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM)

Yochana

Service Desk L1

Morrisville, NC · On-site

$19.25 - $26.25/hr

Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in ...

Noblesoft Technologies

Service desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

Familiarity with ticketing tools like ServiceNow or Jira Service Management. * 3-4 yrs of university education post High school (B.Sc. or Diploma). * Excellent communication, customer service ...

KOHLS

Store Manager

Cary, NC · On-site

Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent ...

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Showing results 21-40

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Raleigh, NC

Ticketing Manager information

See Raleigh, NC salary details

$32.6K

$103.7K

$175.9K

How much do ticketing manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for ticketing manager in Raleigh, NC is $103,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $128,800.00 per year, depending on experience, location, and employer.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What are popular job titles related to Ticketing Manager jobs in Raleigh, NC?

For Ticketing Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Ticketing Manager jobs in Raleigh, NC look for?

The top searched job categories for Ticketing Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Ticketing Manager jobs?

Cities near Raleigh, NC with the most Ticketing Manager job openings:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,656 per year, or $49.8 per hour.

Service Desk Analyst

Noblesoft Technologies

Morrisville, NC • On-site

$19.25 - $26.25/hr

Contractor

Re-posted 8 days ago

Job description

Role- Service Desk Analyst - Proficiency in French language 

Location: Morrisville, NC - Onsite

·       Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support.

·       Should gather and analyzes information about the user’s issue and determines the best way to resolve their problem.

·       Managing, prioritizing, and documenting incoming questions and service desk tickets

·       Resolving technical issues quickly and efficiently

·       Installing and configuring software and meeting end-user needs

·       Escalating any serious problems to relevant departments and teams

·       Performing system updates, tests, and maintenance to avoid service interruptions.

·       Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems

·       Producing user manuals and guidance for end-users

·       Prior experience working on Service Now Ticketing tool.

Skills Required:

·       Proficiency in diagnosing and resolving hardware and software issues efficiently.

·       Proficiency in French language to support a French Service Desk and communicate effectively with French-speaking users.

·       Familiarity with various operating systems such as Windows & macOS,

·       Ability to install, configure, and support a wide range of software applications.

·       Experience with ITSM software and ticketing systems.