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Ticketing Agent Jobs in Kansas (NOW HIRING)

Advantage Tech

Sr. Systems Administrator

Kansas City, KS · On-site

$82K - $112K/yr

... with Copilot agent design, AI-assisted workflows, and business-specific Copilot use cases ... Accurately document work, configurations, and changes in ticketing and change management systems

Advantage Tech

Sr. Systems Administrator

Kansas City, KS · On-site

$130K - $140K/yr

... with Copilot agent design, AI-assisted workflows, and business-specific Copilot use cases ... Accurately document work, configurations, and changes in ticketing and change management systems

Worldwide Flight Services

$19/hr

Perform all aspects of airport operations, including ticketing transactions, baggage check-in, issuing boarding passes, and dispatching flights in a safe and timely manner. * May also be responsible ...

Worldwide Flight Services

Supv Ramp Services

Wichita, KS · On-site

$19/hr

Perform all aspects of airport operations, including ticketing transactions, baggage check-in, issuing boarding passes, and dispatching flights in a safe and timely manner. * May also be responsible ...

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Ticketing Agent information

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How much do ticketing agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ticketing agent in Kansas is $14.36, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $15.43 per hour, depending on experience, location, and employer.

What is a ticketing agent?

The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.

What are some common challenges faced by ticketing agents during peak travel seasons?

During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.

What is the difference between Ticketing Agent vs Customer Service Representative?

AspectTicketing AgentCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentAirports, train stations, event venues, travel agenciesCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicketing Agent vs Customer Service Representative

While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What does a ticketing agent do?

A ticketing agent is responsible for selling, issuing, and managing tickets for transportation, events, or attractions. They assist customers with reservations, answer inquiries, and use computer systems or ticketing software to process transactions. Strong communication skills and attention to detail are important in this role.
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Ticketing Agent jobs near you
Infographic showing various Ticketing Agent job openings in Kansas as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $29,859 per year, or $14.4 per hour.

Sr. Systems Administrator - Power Platform

DAIRY FARMERS OF AMERICA

Kansas City, KS

$82K - $112K/yr

Full-time

Re-posted 18 days ago

Dairy Farmers Of America rating

7.2

Company rating: 7.2 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

26th of 65 rated farming

Job description

Provide senior-level administration, governance execution, and technical enablement across Microsoft 365, with a primary focus on Power Platform, Copilot, and secure application integrations. This role ensures that low-code solutions, AI capabilities, and third-party integrations are implemented in a secure, supportable, and scalable manner while enabling business innovation and process improvement.

Operate within established architectural standards and governance guardrails and serves as a technical lead for Power Platform administration and Copilot enablement activities. Balance platform governance with hands-on support for solution owners.

Preferred location with hybrid work schedule: Kansas City, KS

Job Duties and Responsibilities

  • Provide senior-level administration and governance execution across Microsoft 365, with primary responsibility for Power Platform, Copilot, and application integrations
  • Administer Microsoft Entra ID application integrations, including app registrations, enterprise applications, API permissions, consent policies, and service principals
  • Govern application and integration lifecycle management to ensure secure, supportable, and compliant access to Microsoft 365 services
  • Review, onboard, and maintain third-party and internal application integrations in alignment with established architectural standards and security requirements
  • Partner with application owners and business solution teams to design and implement secure authentication and authorization patterns
  • Administer Microsoft Power Platform, including environment strategy (development, testing, production), capacity monitoring, usage analysis, and solution lifecycle management
  • Enforce Power Platform governance controls to prevent unmanaged low-code sprawl while enabling approved business solutions
  • Support promotion of Power Platform solutions from development through production and provide operational support for production solutions
  • Serve as the technical enablement lead for Microsoft Copilot within Microsoft 365
  • Assist business teams and solution owners with Copilot agent design, AI-assisted workflows, and business-specific Copilot use cases
  • Translate business requirements into secure, reusable Copilot and Power Platform solutions aligned with governance and compliance standards
  • Promote responsible, secure, and scalable AI usage patterns across the organization
  • Serve as an escalation point for complex Microsoft 365 issues related to automation, integrations, and AI-enabled solutions
  • Create and maintain technical documentation, standards, and operational runbooks related to Power Platform, Copilot, and application integrations
  • Provide guidance and enablement to junior administrators and business solution owners
  • Partner with identity, security, infrastructure, and compliance teams to ensure consistent service delivery and governance alignment
  • Identify opportunities for platform improvements, automation, and increased Microsoft 365 maturity
  • Accurately document work, configurations, and changes in ticketing and change management systems
  • Perform other duties as assigned.

Education and Experience

  • Bachelor's degree in Computer Science, Information Technology, or related field
    (or equivalent combination of education and experience)
  • Microsoft certification in Power Platform Developer Associate preferred not required
  • 5-8 years of experience administering Microsoft 365 or enterprise collaboration platforms

Knowledge, Skills, and Abilities

  • Must be able to travel 5-15%
  • Demonstrated experience administering Microsoft Power Platform in a production environment
  • Hands-on experience with Microsoft Entra ID application and integration management
  • Strong understanding of Microsoft 365 services and platform interdependencies
  • Hands-on expertise with:
    • Microsoft Entra ID application integrations
    • Power Platform administration and governance
    • Microsoft Copilot enablement concepts
  • Ability to balance governance, security, and user enablement
  • Ability to translate technical concepts into clear, business-friendly guidance
  • Strong documentation, communication, and collaboration skills
  • Ability to work independently with minimal day-to-day direction while partnering effectively across teams

An Equal Opportunity Employer including Disabled/Veterans

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