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Ticketing Agent Jobs in Kansas (NOW HIRING)

pcg

Travel Agent

Lenexa, KS

$51K - $69K/yr

Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids * Review, negotiate and make recommendations with event contracts as needed * Monitor and support ...

pcg

Travel Agent

Lenexa, KS

$51K - $69K/yr

Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids * Review, negotiate and make recommendations with event contracts as needed * Monitor and support ...

Worldwide Flight Services

Ramp Agent

Wichita, KS · On-site

$13.75 - $17/hr

Additionally, the agent assists passengers with check-in, boarding, ticketing, baggage handling, and addressing customer inquiries. The role requires strong attention to safety, compliance with ...

Worldwide Flight Services

$13.75 - $17/hr

Additionally, the agent assists passengers with check-in, boarding, ticketing, baggage handling, and addressing customer inquiries. The role requires strong attention to safety, compliance with ...

SkyWest Airlines

Airport Agent - SLN

Salina, KS

$16/hr

Shift-trade flexibility Primary Job Duties Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing ...

SkyWest Airlines

Airport Agent - SLN

Salina, KS · On-site

$16/hr

Shift-trade flexibility Primary Job Duties Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing ...

SkyWest Airlines

Airport Agent - SLN

Salina, KS

$16/hr

Shift-trade flexibility Primary Job Duties Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including but not limited to ticketing ...

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All JobsTicketing Agent JobsTicketing Agent Jobs in Kansas

Ticketing Agent information

See Kansas salary details

$9

$14

$18

How much do ticketing agent jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for ticketing agent in Kansas is $14.36, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $15.43 per hour, depending on experience, location, and employer.

What are Ticketing Agents?

Ticketing Agents are customer service professionals who assist passengers with booking, issuing, and modifying tickets for transportation services such as airlines, trains, or buses. They handle reservations, process payments, provide travel information, and resolve issues related to ticketing and schedules. Ticketing Agents often work at counters or call centers and are essential for ensuring a smooth travel experience for customers.

What is the difference between Ticketing Agent vs Customer Service Representative?

AspectTicketing AgentCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentAirports, train stations, event venues, travel agenciesCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicketing Agent vs Customer Service Representative

While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What are some common challenges faced by Ticketing Agents during peak travel seasons?

During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.

What are the key skills and qualifications needed to thrive as a Ticketing Agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.

What Is a Ticketing Agent?

The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.

More about Ticketing Agent jobs
What are popular job titles related to Ticketing Agent jobs in Kansas? For Ticketing Agent jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Ticketing Agent jobs in Kansas look for? The top searched job categories for Ticketing Agent jobs in Kansas are:
What are popular job titles related to Ticketing Agent jobs in KS? For Ticketing Agent jobs in KS, the most frequently searched job titles are:
Ticketing Agent jobs near you
Infographic showing various Ticketing Agent job openings in Kansas as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $29,859 per year, or $14.4 per hour.

Travel Agent

pcg

Lenexa, KS

$51K - $69K/yr

Other

Re-posted 5 days ago

Job description

Job Description

PCG is seeking a Travel Agent for its corporate PCG Strategic Development 988 department based in Lenexa, KS. This individual will be responsible for the following:

  • Booking and issuing domestic and international airline itineraries, hotel reservations, car reservations, train tickets, travel insurance, other land transportation
  • Process travel requests, sometimes booking 30-40 transactions a day
  • Assist travelers and planners with complex itineraries
  • Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids
  • Review, negotiate and make recommendations with event contracts as needed
  • Monitor and support corporate travel department email and telephones
  • Maintain traveler profiles 

Salary Range: $51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.

Basic Requirements

  • At least 2 years experience working in a customer facing role
  • At least 1 year in a role organizing, booking and planning travel
  • Must have robust customer service skills
  • Must have excellent attention to detail
  • Must have the ability to maintain high levels of confidentiality 
  • Ability to process high-volume requests required
  • Ability to communicate with all levels of an organization effectively
  • Ability to work in team environment
  • Ability to learn and apply new skills
  • Critical thinking and problem-solving skills
  • Ability to multitask and re-prioritize throughout the day

Preferred Requirements

  • Experience working in the travel industry
  • Proficiency with travel booking systems
  • Bachelor's Degree preferred
  • Experience booking corporate travel
  • Experience with international travel bookings and group travel
  • Experience with Sabre Reservation System
  • Experience with Acendas is preferred
  • Local to the Kansas City area

Performance Contracting is an Equal Opportunity Employer.

Apply