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Ticketing Agent Jobs in Florida (NOW HIRING)

EOS Hospitality

PBX Agent

Marathon, FL

Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...

EOS Hospitality

PBX Agent

Marathon, FL · On-site

Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...

Hawks Cay Resort

PBX Agent

Marathon, FL · On-site

Successful candidates will possess the following skills and expertise: * 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high ...

Metropolis Technologies

Off-Site Airline Check-in Agent

Tampa, FL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities o This is a RAC Agent position starting at $16.00 per hour plus tips o Previous 2+ years of customer service experience is preferred - Paid Training o Starting Pay $16.00/hour plus ...

Travel + Leisure Co.

Confirmations Agent

Orlando, FL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle ...

New

GAT Airline Ground Support

Customer Service Agent

Sarasota, FL · On-site

$14.50 - $19.25/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Customer service positions encompass checking in and ticketing passengers, escorting passengers to ...

drphillips

POSITION SUMMARY The Box Office Ticket Agent is responsible for providing the Dr. Phillips Center ... Process ticket sales through face-to-face and telephone communication using the Tessitura ticketing ...

wearegat

Customer Service Agent

Sarasota, FL

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ...

wearegat

Customer Service Agent

Sarasota, FL

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ...

wearegat

Customer Service Agent

Sarasota, FL

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ...

wearegat

Customer Service Agent

Sarasota, FL

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ...

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All JobsTicketing Agent JobsTicketing Agent Jobs in Florida

Ticketing Agent information

See Florida salary details

$8

$12

$15

How much do ticketing agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticketing agent in Florida is $12.03, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $12.93 per hour, depending on experience, location, and employer.

What is a ticketing agent?

The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.

What are some common challenges faced by ticketing agents during peak travel seasons?

During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.

What is the difference between Ticketing Agent vs Customer Service Representative?

AspectTicketing AgentCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentAirports, train stations, event venues, travel agenciesCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicketing Agent vs Customer Service Representative

While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What are the duties of a ticketing agent?

A ticketing agent is responsible for selling and issuing tickets for transportation or events, assisting customers with reservations, providing travel information, and handling customer service inquiries. They often use computer reservation systems and need good communication skills to address passenger needs and resolve issues efficiently.
More about Ticketing Agent jobs

What are popular job titles related to Ticketing Agent jobs in Florida?

For Ticketing Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ticketing Agent jobs in Florida look for?

The top searched job categories for Ticketing Agent jobs in Florida are:

What cities in Florida are hiring for Ticketing Agent jobs?

Cities in Florida with the most Ticketing Agent job openings:

What are popular job titles related to Ticketing Agent jobs in FL?

For Ticketing Agent jobs in FL, the most frequently searched job titles are:

Ticketing Agent jobs near you
Infographic showing various Ticketing Agent job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $25,019 per year, or $12 per hour.

PBX Agent

EOS Hospitality

Marathon, FL

Full-time

Re-posted 10 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Hawks Cay Resort is currently seeking guest experience PBX Agents to join our dynamic call center team!

Successful candidates will possess the following skills and expertise:

  • 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation.
  • 1+ year experience with multi-line phone systems is required.
  • Superior telephone etiquette is required; must be able to easily "smile through the phone" in order to enhance our guests' hotel experience.
  • Must be a creative problem solver with superior follow-up skills.
  • Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
  • Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.
  • Must possess computer proficiency to include: MS Office, Excel, Word; those with experience in hotel specific software (Opera, hotSOS, etc.) will be preferred

What EOS Hospitality employees say

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