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Ticket Sales Assistant Jobs in Raleigh, NC (NOW HIRING)

Livenation

Usher/Ticket Taker

Raleigh, NC

Solicit sales of new or additional services or products. * Confer with customers by telephone or in ... Applicants are invited to identify reasonable accommodations that can be made to assist them to ...

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All JobsTicket Sales JobsTicket Sales Assistant JobsTicket Sales Assistant Jobs in Raleigh, NC

Ticket Sales Assistant information

See Raleigh, NC salary details

$11

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$28

How much do ticket sales assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ticket sales assistant in Raleigh, NC is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Sales Assistant, and why are they important?

To thrive as a Ticket Sales Assistant, you need strong customer service skills, attention to detail, and basic numeracy, typically supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and cash handling procedures is usually required. Excellent communication, patience, and problem-solving abilities help you deliver a positive experience for customers. These skills ensure accurate transactions, efficient service, and high customer satisfaction in fast-paced environments.

What is the difference between Ticket Sales Assistant vs Box Office Assistant?

AspectTicket Sales AssistantBox Office Assistant
CredentialsCustomer service skills, basic sales knowledgeCustomer service skills, basic sales knowledge
Work EnvironmentEvent venues, ticket countersEvent venues, ticket counters
Industry UsageCommon in entertainment, sports, theatersCommon in entertainment, sports, theaters
Search & ComparisonOften compared for entry-level ticket rolesSimilar roles, slightly more administrative

The main difference between a Ticket Sales Assistant and a Box Office Assistant lies in their specific responsibilities. Ticket Sales Assistants primarily focus on selling tickets and assisting customers at various venues, while Box Office Assistants often handle ticketing operations, cash handling, and administrative tasks at the box office. Both roles require customer service skills and are common in entertainment and sports industries, but the Box Office Assistant may have additional administrative duties.

What are some common challenges faced by Ticket Sales Assistants and how can they be managed?

Ticket Sales Assistants often encounter high-pressure situations, especially during peak event times or when handling last-minute customer requests. Managing long queues, navigating ticketing software efficiently, and resolving customer concerns quickly are frequent challenges. To succeed, it’s important to remain patient, communicate clearly, and stay organized under pressure. Most teams provide training and ongoing support to help new hires adapt, and working closely with supervisors and colleagues fosters a collaborative problem-solving environment.

What are Ticket Sales Assistants?

Ticket Sales Assistants are customer service professionals who sell tickets for events, transportation, or attractions. They assist customers with purchasing tickets, provide information about schedules and prices, handle payments, and may resolve issues or answer questions about the event or service. Ticket Sales Assistants often work at box offices, kiosks, or over the phone and online. Their role is essential for ensuring a smooth ticketing process and a positive customer experience.
What are the most commonly searched types of Ticket Sales jobs in Raleigh, NC? The most popular types of Ticket Sales jobs in Raleigh, NC are:
What job categories do people searching Ticket Sales Assistant jobs in Raleigh, NC look for? The top searched job categories for Ticket Sales Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Ticket Sales Assistant jobs? Cities near Raleigh, NC with the most Ticket Sales Assistant job openings:
Ticket Sales Assistant jobs near you
Infographic showing various Ticket Sales Assistant job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,866 per year, or $20.6 per hour.
Box Office Ticket Seller

Box Office Ticket Seller

Durham Performing Arts Center

Durham, NC • On-site

Part-time

Posted 25 days ago

Job description


A Ticket Seller at DPAC is the first point of contact for our customers.You'll provide accurate event information, assist with ticket purchases and exchanges, and guide customers through our website and mobile ticketing applications.
At DPAC, you'll find a fun and fast-paced work environment where your contributions are key to ensuring a positive customer experience.
If you're ready to be part of one of America's premier live entertainment venues, we invite you to apply and join us in celebrating the arts!
What you'll do:
  • Customer Service: We are here to help.With a positive attitude, you will answer customer questions and assist with ticket sales.
  • Eye for Detail: You will manage all transactions with the upmost accuracy.You will verify that the events you are selling and exchanging are in line with the customer's request.
  • Guidance: You will lead customers through using the DPAC App, downloading tickets to their digital wallets, and using their phone as their ticket.
  • Season Tickets: Assist season ticket holders with exchanges, purchases, and ticket delivery.
  • Sales Management: Process incoming ticket sales via phone and in person.
  • Cash Handling: Manage cash and credit card transactions responsibly and accurately.

What you'll bring:
  • Computer Skills: While not mandatory, familiarity with ticketing systems and mobile phones is a plus.
  • Communication: Willingness to listen and speak positively to coworkers and customers.Must be able to share information with customers to ensure a smooth transaction and that all questions are answered.
  • Award Winning Attitude: You will bring a positive outlook and understanding to assisting customers and making sure their experience is spectacular.

While your job description provides a roadmap for your role, it's not set in stone. We value adaptability. So, there may be times when we'll ask you to try something new, contributing beyond your regular duties.
Requirements
Physical Requirements:
  • Ability to look at a computer screen for extended periods of time.
  • Comfort with frequent standing or prolonged sitting.
  • Must be able to clearly communicate with customers.

Additional Requirements:
  • High School Diploma or GED.
  • Reliable transportation to Durham, NC.
  • Must be at least 18 years old.
  • Legally able to work in the United States.

Requirements
Application Requirements:
  • Please submit a resume and cover letter for consideration.

Apply