Ticket Taker
Oakland, CA · On-site
$19/hr
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Taker
Oakland, CA · On-site
$19/hr
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Services Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...
Ticket Services Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...
Ticket Services Representative
$15.75 - $21.50/hr
The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...
Ticket Services Representative
$15.75 - $21.50/hr
The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...
Ticket Seller
Pensacola, FL · On-site
Completes daily ticket sales report. * Keeps accurate daily balance sheet of cash received and ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.
Ticket Seller
Pensacola, FL · On-site
Completes daily ticket sales report. * Keeps accurate daily balance sheet of cash received and ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.
Ticket Seller
Phoenix, AZ · On-site
... Representatives * Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service
Ticket Seller
Phoenix, AZ · On-site
... Representatives * Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service
Ticket Services Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...
Ticket Services Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
The Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American ...
Ticket Taker
Oakland, CA · On-site
$19/hr
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Taker
Oakland, CA · On-site
$19/hr
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Scanner
New Orleans, LA · On-site
Ticket Scanner ASM Global, the leader in privately managed public assembly facilities, has an ... representative of those that must be met by an employee to successfully perform the essential ...
Ticket Scanner
New Orleans, LA · On-site
Ticket Scanner ASM Global, the leader in privately managed public assembly facilities, has an ... representative of those that must be met by an employee to successfully perform the essential ...
Ticket Sales Representative
Nashville, TN · On-site
$21/hr
Ticket Sales Representative Our ideal Ticket Sales Representatives have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of ...
Quick apply
Ticket Sales Representative
Nashville, TN · On-site
$21/hr
Ticket Sales Representative Our ideal Ticket Sales Representatives have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of ...
Ticket Sales Representative
Nashville, TN · On-site
$21/hr
Description Ticket Sales Representative Our ideal Ticket Sales Representatives have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and ...
Ticket Sales Representative
Nashville, TN · On-site
$21/hr
Description Ticket Sales Representative Our ideal Ticket Sales Representatives have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket to Work Representative Compensation: $25 hourly on Temp Agency during probation period, then $45-50,000 annual salary + placement bonuses Location : Memphis, TN At America Works, we rely on ...
Ticket to Work Representative Compensation: $25 hourly on Temp Agency during probation period, then $45-50,000 annual salary + placement bonuses Location : Memphis, TN At America Works, we rely on ...
Ticket Seller
Glendale, AZ · On-site
... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... Service Guests in a friendly and professional manner * Assist guest with ticket purchases using ...
Ticket Seller
Glendale, AZ · On-site
... representation, sales, partnerships, hospitality, merchandise, venue management, and content ... Service Guests in a friendly and professional manner * Assist guest with ticket purchases using ...
Ticket Seller
New Orleans, LA · On-site
Ticket Seller DEPARTMENT:Box Office REPORTS TO:Box Office Scheduling Supervisor and Box Office ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Seller
New Orleans, LA · On-site
Ticket Seller DEPARTMENT:Box Office REPORTS TO:Box Office Scheduling Supervisor and Box Office ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Seller - Sanford Center
Bemidji, MN · On-site
$16/hr
Ticket Seller FACILITY: The Sanford Center REPORTS TO: Ticket Office Manager FLSA STATUS ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Seller - Sanford Center
Bemidji, MN · On-site
$16/hr
Ticket Seller FACILITY: The Sanford Center REPORTS TO: Ticket Office Manager FLSA STATUS ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Ticket Takers
Youngstown, OH · On-site
Represents JAC Management Group in a front line capacity working with the public. Uniform supplied ... directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties and ...
Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Box Office, Ticket Seller - Part Time DEPARTMENT: Ticketing REPORTS TO: Box Office Manager FLSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ticket Representative information
See salary details
$17K - $23K
9% of jobs
$28.8K is the 25th percentile. Wages below this are outliers.
$23K - $29K
17% of jobs
$29K - $35K
23% of jobs
The median wage is $35.3K / yr.
$35K - $41K
20% of jobs
$43.8K is the 75th percentile. Wages above this are outliers.
$41K - $47K
13% of jobs
$47K - $53K
7% of jobs
$53K - $59K
4% of jobs
$59K - $65K
2% of jobs
$65K - $71K
2% of jobs
$71K - $77K
1% of jobs
$77K - $83K
1% of jobs
$17K
$41.7K
$83K
How much do ticket representative jobs pay per year?
As of Jul 8, 2026, the average yearly pay for ticket representative in the United States is $41,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $46,000.00 per year, depending on experience, location, and employer.
What are some common challenges Ticket Representatives face when handling high-demand events?
Ticket Representatives often encounter high-pressure situations during the sales or distribution of tickets for popular events, where demand can far exceed supply. Managing large volumes of customers, addressing frustrated or disappointed patrons, and resolving technical issues with ticketing platforms are frequent challenges. Strong communication skills, patience, and the ability to stay calm under pressure are essential for success in these scenarios. Collaborating closely with customer service teams and event organizers helps ensure a smooth ticketing process and customer satisfaction.
What are Ticket Representatives?
Ticket Representatives are customer service professionals who assist customers with purchasing, exchanging, or refunding tickets for events such as concerts, sports games, theater performances, or travel. They typically work at box offices, over the phone, or online and are responsible for answering questions, resolving issues, and ensuring a smooth ticketing experience for customers. Ticket Representatives may also handle customer complaints, provide event information, and use specialized ticketing software. Their goal is to provide excellent service and support to customers before, during, and after the ticket purchasing process.
What is the difference between Ticket Representative vs Customer Service Agent?
| Aspect | Ticket Representative | Customer Service Agent |
|---|---|---|
| Required Credentials | High school diploma; some roles may require certification in ticketing systems | High school diploma; customer service training often preferred |
| Work Environment | Call centers, ticketing offices, event venues | Call centers, retail, service counters |
| Employer & Industry Usage | Transportation, entertainment, sports industries | Retail, hospitality, telecommunications |
| Common Search & Comparison | Ticketing, event tickets, reservations | Customer support, client service, help desk |
Ticket Representatives primarily handle ticket sales, reservations, and event access, often within transportation or entertainment sectors. Customer Service Agents provide broader support across various industries, assisting with inquiries, complaints, and product information. While both roles involve customer interaction, Ticket Representatives focus on ticketing processes, whereas Customer Service Agents address general customer needs.
What are the key skills and qualifications needed to thrive as a Ticket Representative, and why are they important?
To thrive as a Ticket Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and basic computer applications is essential. Excellent communication, patience, and problem-solving abilities help you manage inquiries and resolve issues efficiently. These skills ensure smooth ticket transactions, positive customer experiences, and effective handling of high-volume or stressful situations.
What cities are hiring for Ticket Representative jobs? Cities with the most Ticket Representative job openings:
What states have the most Ticket Representative jobs? States with the most job openings for Ticket Representative jobs include:
ASM Global rating
6.4
Based on 80 frontline employees who took The Breakroom Quiz
127th of 211 rated facilities management
Job description
Legends Global is the world's largest and most trusted venue management and services company operating the most prestigious entertainment, sports, and exhibition venues spanning five continents, with a portfolio of more than 300 stadiums, arenas, convention centers, entertainment districts, theaters, amphitheaters, and equestrian and recreational centers. From Aberdeen to Anchorage, and Sydney to Stockholm, our venues connect people through the power of live experiences.
Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum.
Part Time, Hourly Starting at $19.00 per hour
Summary:
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The Ticket Taker directs guests to their seats and to other services around the facility; including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Manager.
Essential Duties and Responsibilities:
(Include the following. Other duties may be assigned.)
Greet and interact with all guests in a welcoming and friendly manner.
Direct guests to their ticketed seats or to the appropriate seating section.
Ensure that only guests with the proper ticket are sitting in assigned section.
Answer guest questions with regard to event and facility, e.g., location of particular section, restrooms, concession stand, first-aid, etc.
Handle complaints, disturbances, or related problems with guests.
Forward complaint to supervisor or Event Manager as applicable.
Ensure guests are following all policies and code of conduct requirements.
Keep aisles, concourses, and stairs clear of guests while event is in progress.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
A minimum education level of: High School Diploma or its equivalent.
A minimum of 0-1 years of related work experience.
Skills and Abilities:
Excellent interpersonal and communication skills.
Must be personable and pro-active in providing assistance to all guests with the highest level of customer service.
Must be able to work flexible hours including nights, weekends and holidays.
Must be able to work in a team environment, interacting with multiple departments
Understanding of written and spoken English.
Able to see and read small sized text on tickets (paper and electronic).
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work outdoors in various weather conditions.
Able to stand for extended periods of time.
Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Please apply via our Legends Global Career site.
Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum.
Part Time, Hourly Starting at $19.00 per hour
Summary:
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The Ticket Taker directs guests to their seats and to other services around the facility; including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Manager.
Essential Duties and Responsibilities:
(Include the following. Other duties may be assigned.)
Greet and interact with all guests in a welcoming and friendly manner.
Direct guests to their ticketed seats or to the appropriate seating section.
Ensure that only guests with the proper ticket are sitting in assigned section.
Answer guest questions with regard to event and facility, e.g., location of particular section, restrooms, concession stand, first-aid, etc.
Handle complaints, disturbances, or related problems with guests.
Forward complaint to supervisor or Event Manager as applicable.
Ensure guests are following all policies and code of conduct requirements.
Keep aisles, concourses, and stairs clear of guests while event is in progress.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
A minimum education level of: High School Diploma or its equivalent.
A minimum of 0-1 years of related work experience.
Skills and Abilities:
Excellent interpersonal and communication skills.
Must be personable and pro-active in providing assistance to all guests with the highest level of customer service.
Must be able to work flexible hours including nights, weekends and holidays.
Must be able to work in a team environment, interacting with multiple departments
Understanding of written and spoken English.
Able to see and read small sized text on tickets (paper and electronic).
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work outdoors in various weather conditions.
Able to stand for extended periods of time.
Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Please apply via our Legends Global Career site.
What ASM Global employees say
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About ASM Global
Sourced by ZipRecruiter
ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.
Industry
Arts, entertainment, and recreation
Company size
10,000+ Employees
Headquarters location
Los Angeles, CA, US
Year founded
2019