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Ticket Sales Representative Jobs (NOW HIRING)

AEG

Ticket Sales Representative

Grand Rapids, MI · On-site

About the Role The Grand Rapids Rise is seeking a motivated Ticket Sales Representative to drive revenue through season tickets, group sales, and single-game ticket packages. This role is ideal for a ...

baltimoreravens

$19/hr

The Ticket Sales Representative is a creative and outgoing professional with strong interpersonal skills and a focus on providing great service to general customers and clients. Continuing to ...

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How much do ticket sales representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ticket sales representative in the United States is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $15.87 per hour, depending on experience, location, and employer.

What is a ticket sales representative?

Ticket Sales Representatives are professionals responsible for selling tickets to events such as concerts, sports games, theater shows, and other entertainment activities. They assist customers with purchasing tickets in person, over the phone, or online, and often handle customer inquiries, resolve issues, and provide information about event details. These representatives may also process payments, issue refunds or exchanges, and work closely with event organizers to ensure a smooth ticketing process. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a ticket sales representative?

To thrive as a Ticket Sales Representative, you need strong customer service skills, attention to detail, and basic sales or retail experience, often supported by a high school diploma or equivalent. Familiarity with ticketing software platforms, point-of-sale systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and a positive attitude help build rapport with customers and handle challenging situations. These skills ensure efficient sales operations, satisfied customers, and increased ticket revenue for events or venues.

What are some common challenges ticket sales representatives face, and how can they overcome them?

Ticket Sales Representatives often encounter challenges such as meeting sales targets during off-peak seasons, handling high call volumes during popular events, and addressing customer concerns or last-minute changes. Success in this role requires strong communication skills, adaptability, and a proactive approach to problem-solving. Building product knowledge and staying updated on event details can help representatives provide accurate information and foster customer trust, which are essential for achieving sales goals and delivering excellent service.

What is the difference between Ticket Sales Representative vs Box Office Associate?

AspectTicket Sales RepresentativeBox Office Associate
Required CredentialsHigh school diploma; sales experience helpfulHigh school diploma; customer service skills
Work EnvironmentSales counters, events, online platformsBox office, theaters, sports arenas
Employer & IndustryEvent venues, theaters, sports teamsPerforming arts, sports, entertainment venues
Common Search/ComparisonTicket Sales Representative vs Box Office Associate

While both roles involve selling tickets and assisting customers, a Ticket Sales Representative often focuses on sales, outreach, and online platforms, whereas a Box Office Associate primarily handles in-person ticket sales at the venue. Both positions require customer service skills and are common in entertainment and sports industries.

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Ticket Sales Representative jobs near you
Infographic showing various Ticket Sales Representative job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $30,555 per year, or $14.7 per hour.

Ticket Sales Representative

San Antonio, TX • On-site

Historic Tours of America
1 - 5K employees
Learn more about Historic Tours of Americaexternal

$22/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

✨ Become the Face of Fun in San Antonio! ✨

Now Hiring: Ticket Sales Representative

Where every day brings new people, new stories, and the chance to spark unforgettable memories.

About the Role

As a Ticket Sales Representative, you’re often the first friendly face our guests meet—and the one who sets the tone for their entire experience. You’re not just selling tickets; you’re inspiring visitors to explore, discover, and fall in love with San Antonio. Your passion for the city and its attractions helps guests understand what they would miss if they skipped our tours.

This position requires you to be engaging, knowledgeable, and ready to showcase the very best our city has to offer. Ticket Sales Representative

What We Offer

  • Competitive Pay + Uncapped Commission
  • $13/hour base pay—Sales Reps typically average around $22/hour!
  • Company-Paid Training
  • Full-Time Benefits:
  • Paid vacation
  • Health and wellness plans
  • All Employees (FT, PT, Seasonal) Receive:
  • Paid sick time
  • 401(k) with company match*
  • Fun, upbeat work environment
  • Year-round awards & recognition
  • First Stop Health (100% employer-paid telehealth for employees & dependents)
  • Retail discounts and free admission to all company attractions
  • Proudly operating tours, attractions, and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, D.C. since 1980!
  • Start your new career with us today! Ticket Sales Representative

Requirements:

Essential Functions

  • Greet guests warmly and provide prompt, courteous service.
  • Offer tailored recommendations based on guest interests and schedules.
  • Utilize professional sales techniques: pitching, prospecting, objection handling, cross-selling, upselling, and closing.
  • Present tour and attraction pricing clearly and accurately.
  • Process vouchers and e-tickets carefully.
  • Communicate with dispatch regarding guest volume or any issues at your location. Ticket Sales Representative

Required Knowledge, Skills & Abilities

  • Ability to work independently while following established procedures.
  • Strong sales skills with a track record of success.
  • Excellent math skills and comfort handling money, credit cards, and receipts.
  • Strong active-listening skills and professional communication. Ticket Sales Representative

Qualifications

  • High school diploma or equivalent preferred.

Other Requirements

  • Successful completion of a background check and substance-abuse screening.
  • A genuine passion for helping people and making their San Antonio visit exceptional.