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Ticket Representative Jobs (NOW HIRING)

THE OLD GLOBE

Ticket Services Representative

San Diego, CA · On-site

$19.75 - $20.75/hr

The Old Globe seeks Ticket Services Representatives to provide excellent customer service by assisting patrons with ticket and subscription purchases both over the phone and in person at the walk-up ...

ASM Global

Ticket Seller

Worcester, MA · On-site

$16.80/hr

THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for guests ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

AEG

Ticket Operations Representative

TX · On-site

The Houston Texans are in a season of growth and are seeking an individual for the position of Ticket Operations Representative. Our Texans Teammate Habits: * Dedication to the team * Be adaptable

AEG

Ticket Operations Representative

Houston, TX · On-site

The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ideal candidate will understand the sales process and ...

ASM Global

Ticket Seller

Worcester, MA

$16.80/hr

THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for ... The requirements listed below are representative of the knowledge, skill, and/or abilityrequired.

AEG

Ticket Sales Representative

Grand Rapids, MI · On-site

About the Role The Grand Rapids Rise is seeking a motivated Ticket Sales Representative to drive revenue through season tickets, group sales, and single-game ticket packages. This role is ideal for a ...

AEG

Ticket Seller

Worcester, MA · On-site

$16.80/hr

THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for guests ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... representative of those that must be met by an employee to successfully perform the essential ...

ASM Global

Ticket Seller

Minneapolis, MN · On-site

$18.25/hr

Ticket Seller/Resolution DEPARTMENT: Ticket Office REPORTS TO: Box Office Manager FLSA STATUS: PT ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Minneapolis, MN

$18.25/hr

Ticket Seller/Resolution DEPARTMENT: Ticket Office REPORTS TO: Box Office Manager FLSA STATUS: PT ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Ticket Seller DEPARTMENT : Box Office REPORTS TO : Box Office Manager FLSA STATUS : Part-Time, Non ... The requirements listed below are representative of the knowledge, skill and/or ability required.

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Ticket Representative information

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$17K

$41.7K

$83K

How much do ticket representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for ticket representative in the United States is $41,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $46,000.00 per year, depending on experience, location, and employer.

What is a ticket representative?

Ticket Representatives are customer service professionals who assist customers with purchasing, exchanging, or refunding tickets for events such as concerts, sports games, theater performances, or travel. They typically work at box offices, over the phone, or online and are responsible for answering questions, resolving issues, and ensuring a smooth ticketing experience for customers. Ticket Representatives may also handle customer complaints, provide event information, and use specialized ticketing software. Their goal is to provide excellent service and support to customers before, during, and after the ticket purchasing process.

What are the key skills and qualifications needed to thrive as a ticket representative, and why are they important?

To thrive as a Ticket Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and basic computer applications is essential. Excellent communication, patience, and problem-solving abilities help you manage inquiries and resolve issues efficiently. These skills ensure smooth ticket transactions, positive customer experiences, and effective handling of high-volume or stressful situations.

What are some common challenges ticket representatives face when handling high-demand events?

Ticket Representatives often encounter high-pressure situations during the sales or distribution of tickets for popular events, where demand can far exceed supply. Managing large volumes of customers, addressing frustrated or disappointed patrons, and resolving technical issues with ticketing platforms are frequent challenges. Strong communication skills, patience, and the ability to stay calm under pressure are essential for success in these scenarios. Collaborating closely with customer service teams and event organizers helps ensure a smooth ticketing process and customer satisfaction.

What is the difference between Ticket Representative vs Customer Service Agent?

AspectTicket RepresentativeCustomer Service Agent
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, ticketing offices, event venuesCall centers, retail, service counters
Employer & Industry UsageTransportation, entertainment, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicketing, event tickets, reservationsCustomer support, client service, help desk

Ticket Representatives primarily handle ticket sales, reservations, and event access, often within transportation or entertainment sectors. Customer Service Agents provide broader support across various industries, assisting with inquiries, complaints, and product information. While both roles involve customer interaction, Ticket Representatives focus on ticketing processes, whereas Customer Service Agents address general customer needs.

How do I become a ticket representative?

To become a ticket representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Relevant experience in sales, communication, or using ticketing systems can be beneficial, and some employers may require background checks or training on specific software. Certification is not usually mandatory but can enhance job prospects.

What does a ticket representative do?

A ticket representative handles customer inquiries, sells tickets, and provides information about events or transportation services. They often use computer systems or ticketing software and may need good communication skills and attention to detail. The role typically involves working in customer service environments such as theaters, transportation hubs, or event venues.

What cities are hiring for Ticket Representative jobs?

Cities with the most Ticket Representative job openings:

What states have the most Ticket Representative jobs?

States with the most job openings for Ticket Representative jobs include:

What are popular job titles related to Ticket Representative jobs?

For Ticket Representative jobs, the most frequently searched job titles are:

Ticket Representative jobs near you
Infographic showing various Ticket Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $41,714 per year, or $20.1 per hour.

Athletics Ticket Representative

Providence, RI • On-site

Brown University
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about Brown Universityexternal

Part-time

Posted 28 days ago

Key responsibilities

  • Sell tickets and manage will-call at athletic events.

  • Provide customer service and assist guests with ticketing and seating.

  • Process sales using AudienceView system, scan tickets, and handle cash transactions.

Brown University rating

8.1

Company rating: 8.1 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

171st of 631 rated colleges and universities

Job description

Job Description:
Brown University Athletics is currently seeking candidates for the Athletics Ticket Representative. Located in Providence, Rhode Island, and a member of the Ivy League, our intercollegiate athletics program consists of 38 varsity teams with approximately 1,000 athletes who participate within the National Collegiate Athletic Association (NCAA-D1).
This part-time, 11-month seasonal position is responsible for selling tickets and will-call at various athletic events. Job duties and responsibilities include, but are not limited to:
  • Providing excellent customer service at home athletic events.
  • Process sales in AudienceView ticketing system.
  • Ensure PCI compliance with cash control process.
  • Managing complimentary tickets at will-call.
  • Scanning tickets and all-season passes.
  • Assisting guests with online ticket purchases at varied athletic events.
  • Assisting guests to their seats and/or reviewing their tickets to monitor access to reserved seats/hospitality sections.
  • Prior experience in customer service or hospitality industry.
  • Prior experience with event tickets or cash handling.
  • Ability to handle conflict and pressure and direct questions and complaints to the appropriate person.
  • Math skills to accurately calculate charges and make change in a high-pressure situation.
  • Requires knowledge of, or demonstrated ability to learn, specific ticketing protocols and rules pertaining to Ivy League and NCAA.
  • Possess a willingness and ability to support a diverse and inclusive environment.
  • Basic proficiency in Excel, Word, internet and email capabilities.

All division employees are required to demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations; the duties of the position are to be performed in compliance with all NCAA, Ivy League rules and regulations; and any rules violations on behalf of themselves or any knowledge of violations within the division are to be reported to the compliance office and appropriate parties. Employees in coaching positions must receive annual rules education on NCAA legislation related to recruiting by the compliance office and maintain current AED/CPR and First Aid certification (certification is available at no cost through the Division).
All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown.
Background Check - Criminal
Benefits of Working at Brown:
Please review additional information on the Benefits of Working at Brown.
Recruiting Start Date:
2026-08-06
Job Posting Title:
Athletics Ticket Representative
Department:
Athletics and Recreation
Grade:
Grade 5
Worker Type:
Employee
Worker Sub-Type:
Seasonal/Intermittent (Fixed Term) (Seasonal)
Time Type:
Part time
Scheduled Weekly Hours:
10
Position Work Location:
Onsite
Submission Guidelines:
The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on-site, hybrid, or remote.
Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.
Please note that to be considered for a staff position at Brown University, you must submit a separate application for each position you wish to be considered for. Applications are reviewed only for the specific position to which they are submitted and are not automatically considered for future openings.
This position is not eligible for visa sponsorship.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
Brown is an E-Verify Employer.
EEO Statement:
Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.

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