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Ticket Representative Jobs (NOW HIRING)

baltimoreravens

$19/hr

The Ticket Sales Representative is a creative and outgoing professional with strong interpersonal skills and a focus on providing great service to general customers and clients. Continuing to ...

AEG

Ticket Seller

Wausau, WI · On-site

$18.25/hr

Ticket Seller/Resolution DEPARTMENT: Ticket Office REPORTS TO: Box Office Manager FLSA STATUS: PT ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Rochester, MN

$13.06 - $14.06/hr

Ticket Seller DEPARTMENT : Box Office REPORTS TO : Box Office Manager FLSA STATUS : Part-Time, Non ... The requirements listed below are representative of the knowledge, skill and/or ability required.

ASM Global

Ticket Seller

Pensacola, FL

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

AEG

Ticket Seller

Rochester, MN · On-site

$13.06 - $14.06/hr

Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS: Part-Time, Non ... The requirements listed below are representative of the knowledge, skill and/or ability required.

AEG

Ticket Seller

Pensacola, FL · On-site

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

ASM Global

Ticket Seller

Alexandria, LA · On-site

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

AEG

Ticket Seller

Alexandria, LA · On-site

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

AEG

Ticket Taker

Laredo, TX · On-site

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Pensacola, FL · On-site

Ticket Seller FACILITY: Pensacola Bay Center DEPARTMENT: Box Office/Finance REPORTS TO: Box Office ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

ASM Global

Ticket Seller

Alexandria, LA

The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

CM Resort, LLC

Ticket Seller 16+

North Conway, NH · On-site

Must know ticket booth policies. * Must know trade accounts and how to handle the various ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Taker

Laredo, TX

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Stockton, CA · On-site

$17.75/hr

The Ticket Seller is responsible for selling tickets / entry to the general public using ... representative of those that must be met by an employee to successfully perform the essential ...

AEG

Ticket Seller

Stockton, CA · On-site

$17.75/hr

The Ticket Seller is responsible for selling tickets / entry to the general public using ... representative of those that must be met by an employee to successfully perform the essential ...

ASM Global

Ticket Taker

Laredo, TX · On-site

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

ASM Global

Ticket Seller

Pensacola, FL

Completes daily ticket sales report. * Keeps accurate daily balance sheet of cash received and ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

AEG

Ticket Seller

Pensacola, FL · On-site

Completes daily ticket sales report. * Keeps accurate daily balance sheet of cash received and ... The requirements listed below are representative of the knowledge, skill, and/or abilities required.

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Ticket Representative information

See salary details

$17K

$41.7K

$83K

How much do ticket representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ticket representative in the United States is $41,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $46,000.00 per year, depending on experience, location, and employer.

What is a ticket representative?

Ticket Representatives are customer service professionals who assist customers with purchasing, exchanging, or refunding tickets for events such as concerts, sports games, theater performances, or travel. They typically work at box offices, over the phone, or online and are responsible for answering questions, resolving issues, and ensuring a smooth ticketing experience for customers. Ticket Representatives may also handle customer complaints, provide event information, and use specialized ticketing software. Their goal is to provide excellent service and support to customers before, during, and after the ticket purchasing process.

What are the key skills and qualifications needed to thrive as a ticket representative, and why are they important?

To thrive as a Ticket Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and basic computer applications is essential. Excellent communication, patience, and problem-solving abilities help you manage inquiries and resolve issues efficiently. These skills ensure smooth ticket transactions, positive customer experiences, and effective handling of high-volume or stressful situations.

What are some common challenges ticket representatives face when handling high-demand events?

Ticket Representatives often encounter high-pressure situations during the sales or distribution of tickets for popular events, where demand can far exceed supply. Managing large volumes of customers, addressing frustrated or disappointed patrons, and resolving technical issues with ticketing platforms are frequent challenges. Strong communication skills, patience, and the ability to stay calm under pressure are essential for success in these scenarios. Collaborating closely with customer service teams and event organizers helps ensure a smooth ticketing process and customer satisfaction.

What is the difference between Ticket Representative vs Customer Service Agent?

AspectTicket RepresentativeCustomer Service Agent
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, ticketing offices, event venuesCall centers, retail, service counters
Employer & Industry UsageTransportation, entertainment, sports industriesRetail, hospitality, telecommunications
Common Search & ComparisonTicketing, event tickets, reservationsCustomer support, client service, help desk

Ticket Representatives primarily handle ticket sales, reservations, and event access, often within transportation or entertainment sectors. Customer Service Agents provide broader support across various industries, assisting with inquiries, complaints, and product information. While both roles involve customer interaction, Ticket Representatives focus on ticketing processes, whereas Customer Service Agents address general customer needs.

How do I become a ticket representative?

To become a ticket representative, candidates typically need a high school diploma or equivalent and strong customer service skills. Relevant experience in sales, communication, or using ticketing systems can be beneficial, and some employers may require background checks or training on specific software. Certification is not usually mandatory but can enhance job prospects.

What does a ticket representative do?

A ticket representative handles customer inquiries, sells tickets, and provides information about events or transportation services. They often use computer systems or ticketing software and may need good communication skills and attention to detail. The role typically involves working in customer service environments such as theaters, transportation hubs, or event venues.

What cities are hiring for Ticket Representative jobs?

Cities with the most Ticket Representative job openings:

What states have the most Ticket Representative jobs?

States with the most job openings for Ticket Representative jobs include:

What are popular job titles related to Ticket Representative jobs?

For Ticket Representative jobs, the most frequently searched job titles are:

Ticket Representative jobs near you
Infographic showing various Ticket Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $41,714 per year, or $20.1 per hour.

Ticketing - Ticket Sales Representative

On-site

baltimoreravens
See more jobs at baltimoreravensexternal

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Baltimore Ravens

Ticket Sales Representative

General Description:   The Ticket Sales Representative is a creative and outgoing professional with strong interpersonal skills and a focus on providing great service to general customers and clients.  Continuing to maintain sold out games is a primary goal of this position while maximizing revenue opportunities in all ticketed products. Selling new season ticket customers annually, as well as selling new premium and hospitality products, is paramount to success. 

  • PSL & Season Ticket Sales – Maintain our sold-out status by selling available PSL’s. Goals include keeping season ticket sales over 65,000 and the club level sold out.
  • Season Ticket Renewals – Focus on keeping renewal percentage of current PSL owners over 99% annually.
  • Premium Membership Sales – Sell Memberships into our Premium Club Spaces
  • Corporate Hospitality Loft Sales – Maintain relationships with a consistent book of clients while prospecting for new hospitality group clients.
  • Individual Hospitality Sales – Sell individual hospitality packages to smaller groups for non-Ravens events and on occasion Ravens games with softer sales.
  • Meet the daily requirements for key performance indicators such as: outbound cold calls/day from lists provided & scheduled face to face selling appointments; while generating own leads through referrals, networking, social selling, and effective research
  • Create and develop new business by regularly pitching new prospects through stadium tours, external appointments, phone prospecting, social selling and events
  • Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects
  • Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements
  • Effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Meet or exceed assigned sales goals for all ticket products
  • Contribute positively to a competitive and collaborative sales team culture, and participate in sales team meetings and training sessions
  • Work events and games as assigned to support ticket sales efforts and promotional initiatives
  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
  • Represent the Ravens professionally on game day while interacting with clients and prospects at Ravens sales tables or seats visits.

Required Education and/or Experience:

  • Previous sales and/or service experience is required.
  • Candidates should have 3+ years of full-time ticket sales experience with a professional sports team or similar college environment. 
  • The ideal candidate must possess the personality and drive to excel in a sales environment while showing the ability to work well in and contribute to a team setting.
  • Prior experience with Salesforce CRM is a plus.
  • Top tier relationship building and interpersonal skills, with the heightened ability to interact effectively with high-level decision-makers.
  • Bachelor’s degree in sport management, business or related field is required.

Requisite Abilities and/or Skills:

  • The successful candidate must be energetic, relationship- driven and passionate about professional football.
  • Candidate must have exceptional communication and organizational skills with the potential to lead in certain situations. 

Salary and Benefits:

 

  • Range: $19+/hr (with bonus and commission opportunities)
  • Company-paid health insurance, including health and vision. Dental insurance also provided with minimal employee contribution
  • Competitive 401(K)
  • Paid time off to include 3 weeks of vacation and 5 personal/sick days

As an equal opportunity employer, we consider candidates from all backgrounds and identities. We encourage individuals from all ethnicities, sexual orientations, gender identities, socio economic status, as well as military veterans and individuals with disabilities, to apply.

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