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Ticket Operations Jobs in Philadelphia, PA (NOW HIRING)

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Ticket Operations information

See Philadelphia, PA salary details

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$49

How much do ticket operations jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ticket operations in Philadelphia, PA is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $27.88 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Philadelphia, PA?

The most popular types of Ticket Operations jobs in Philadelphia, PA are:

What are popular job titles related to Ticket Operations jobs in Philadelphia, PA?

For Ticket Operations jobs in Philadelphia, PA, the most frequently searched job titles are:

What cities near Philadelphia, PA are hiring for Ticket Operations jobs?

Cities near Philadelphia, PA with the most Ticket Operations job openings:

Infographic showing various Ticket Operations job openings in Philadelphia, PA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,695 per year, or $24.4 per hour.

Title Ticket Seller | Part-Time | Liacouras Center (Temple University)

Oak View Group

Philadelphia, PA • On-site

$14/hr

Part-time

Retirement

Posted 2 days ago

New


Oak View Group rating

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues


Job description

Ticket Seller | Part-Time | Liacouras Center (Temple University)
Location US-PA-Philadelphia
Job Post Information* : Posted Date 2 days ago(8/26/2026 11:42 PM)
Job ID 2026-34444
Category Ticket Sales
Type Regular Part-Time
Location : Location US-PA-Philadelphia
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 19121
Location : Address 1776 North Broad Street
Job Post Information* : Post End Date 11/27/2026
Overview

The Ticket Seller is responsible for selling tickets to the general public while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days.

This role pays an hourly rate of $14.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 27, 2026.

Responsibilities
  • Selling tickets to the general public
  • Assist patrons at the Box Office Will-Call window and resolve all issues/problems
  • Create exceptional experience for all guests through a safe, clean, and friendly environment
  • Answer questions regarding events, tickets and schedules
  • Reconcile money received
  • Balance monies at end of shift with supervisor
  • Assist with the restocking of Box Office supplies
  • Follow all operational policies and procedures for Box Office operations
  • All other duties as assigned by supervisors
Qualifications
  • 1-2 years prior experience cash handling and strong math aptitude
  • High school diploma or a GED
  • Demonstrated customer service skills with the aptitude to resolve conflicts
  • Effective communication skills
  • Must be computer proficient and have experience with Office equipment: copier, computer/keyboard, telephone, fax and printers
  • Ability to work non-standard work hours with variable schedule, to include nights, weekends and holidays
  • Ability to stand and/or walk for extended periods of time 
  • Must be able to reach with hands and arms and use hands to reach and handle tickets, money, and receipts
  • Ability to lift and/or move heavy objects
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What Oak View Group employees say

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US