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Ticket Operations information

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$9

$23

$48

How much do ticket operations jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ticket operations in Rhode Island is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Rhode Island? The most popular types of Ticket Operations jobs in Rhode Island are:
What are popular job titles related to Ticket Operations jobs in Rhode Island? For Ticket Operations jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Rhode Island look for? The top searched job categories for Ticket Operations jobs in Rhode Island are:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Rhode Island as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,200 per year, or $23.7 per hour.
Title Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena

Title Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena

Oak View Group

Kingston, RI • On-site

$16/hr

Other

Retirement

Posted 27 days ago

Oak View Group rating

6.1

Company rating: 6.1 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

26th of 37 rated event venues

Job description

Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena
Location US-RI-Kingston
Job Post Information* : Posted Date 2 months ago(5/29/2026 9:21 AM)
Job ID 2026-32220
Category Box Office
Type Regular Part-Time
Location : Location US-RI-Kingston
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 02881
Location : Address 1 Lincoln Almond Plaza
Job Post Information* : Post End Date 8/28/2026
Overview

Ticket Sellers will understand and operate the Paciolan ticketing system and provide excellent customer service to all guests at the Ryan Center and Meade Stadium. They must know and understand each event, its seating charts, and the configurations of the Ryan Center.

This role pays an hourly rate of $16.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 28, 2026.

Responsibilities
  • Learn and use the Paciolan ticketing system to process ticket sales and customer transactions
  • Become familiar with event details, including ticket pricing, discounts, seating configurations, restrictions, and admission policies
  • Understand the seating layouts and venue setup of the Ryan Center
  • Accurately process ticket sales and assist customers with purchases for athletic events, concerts, and other ticketed events
  • Accurately handle cash, credit card, and other payment transactions while providing correct tickets, receipts, and change
  • Provide excellent customer service by assisting patrons in a professional, courteous, and positive manner
  • Assist guests by answering questions and directing them to entrances, ticket takers, or seating areas when needed
  • Reconcile and balance cash drawers and ticket sales at the end of each shift
  • Maintain accurate, organized, and legible records and reports
  • Maintain confidentiality regarding customer information, sales records, and internal operations
  • Perform other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager
  • Adhere to all Ryan Center and University policies and procedures
Qualifications
  • Ability to multitask and remain organized in a fast-paced environment
  • Strong communication and interpersonal skills
  • Customer service experience preferred
  • Experience handling cash and processing transactions accurately
  • Ability to work independently and collaboratively as part of a team
  • Basic knowledge of Microsoft Office and computer systems
  • Strong attention to detail and accuracy
  • Ability to remain professional and composed during high-volume events
  • Must be able to work a flexible schedule-nights and weekends are required. URI Winter/Spring/Summer breaks are a plus
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