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Ticket Operations Jobs in Rhode Island (NOW HIRING)

AEG

Account Executive, Ticket Sales

Pawtucket, RI · On-site

$40K - $50K/yr

DIRECTOR OF TICKET SALES & OPERATIONS ABOUT RHODE ISLAND FC Rhode Island FC (RIFC) is the premier professional soccer club in Rhode Island, competing in the USL Championship, one of the fastest ...

JCPenney

Operations Associate - Warwick Mall

Warwick, RI · On-site

$16 - $20/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

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Ticket Operations information

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$9

$23

$48

How much do ticket operations jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticket operations in Rhode Island is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $27.07 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Rhode Island?

The most popular types of Ticket Operations jobs in Rhode Island are:

What are popular job titles related to Ticket Operations jobs in Rhode Island?

For Ticket Operations jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Rhode Island look for?

The top searched job categories for Ticket Operations jobs in Rhode Island are:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Rhode Island as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,200 per year, or $23.7 per hour.

Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)

Oak View Group

Kingston, RI • On-site

$15/hr

Other

Retirement

Posted yesterday

New

Oak View Group rating

6.6

Company rating: 6.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

18th of 37 rated event venues

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Ticket sellers are an information center who will understand and operate the Paciolan ticketing system, and provide excellent customer service to all guests at the Ryan Center, and Meade Stadium. They must know and understand each event, its seating charts, and configurations of the Ryan Center. This role pays an hourly rate of $15.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

A state-of-the-art, multi-purpose facility, the Thomas M. Ryan Center, located on the University of Rhode Island campus in scenic South County, opened its doors in June 2002. Home to URI Men's and Women's Basketball programs, the Ryan Center also features the URI football teams' locker room, along with athletic department offices, training rooms, players' lounges and a souvenir store. The venue seats 8,000 for basketball, and over 6,300 for concerts, family shows, lectures and other community events. The Ryan Center was designed and built to meet all ADA specifications to accommodate our guests with disabilities. Located in Kingston, the Center draws on an audience of over 1.4 million people within a 40-mile radius.

Responsibilities
  • Know and understand the operation of the Paciolan ticketing system.
  • Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
  • Know and understand the seating charts and configurations of the Ryan Center.
  • Perform transactions for all events on the ticketing system with efficiency and accuracy.
  • Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
  • Communicate and satisfy patrons in the most positive manner possible.
  • Direct patrons to the nearest ticket taker.
  • Reconcile all monies received from ticket sales.
  • Keep accurate and legible records.
  • Maintain confidentiality.
  • Other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager.
Qualifications
  • Ability to multitask in a fast-paced environment.
  • Familiarity with Microsoft Office.
  • Possesses excellent communication skills.
  • Experience working with the public and with cash.
  • Ability to work independently and as a productive member of a team.
  • Must be able to work a flexible schedule.
  • Nights and weekends are a must, and URI Winter/Spring/Summer breaks are a plus.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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