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Ticket Operations Jobs in Michigan (NOW HIRING)

Averhealth

Operations Manager

Detroit, MI · On-site

$60K - $65K/yr

Partner with Customer Service when field issues impact ticket resolution or service delays ... Operational Consistency & Compliance * Ensure sites are operating in line with internal protocols ...

Averhealth

Operations Manager

Detroit, MI

Partner with Customer Service when field issues impact ticket resolution or service delays ... Operational Consistency & Compliance * Ensure sites are operating in line with internal protocols ...

Badger Daylighting

Operations Supervisor

Milford, MI · On-site

$75K - $85K/yr

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) Qualifications What You'll ...

LEONI

IT Operations Specialist

Troy, MI · On-site

Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...

LEONI

IT Operations Specialist

Troy, MI

Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...

LEONI

IT Operations Specialist

Troy, MI · On-site

Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...

Lyra Technology Group

Head of Operations

Detroit, MI · On-site

$110K - $130K/yr

Monitor and improve key operational metrics such as ticket response time, resolution rate, first-call resolution, and client satisfaction scores. * Develop, document, and continuously refine standard ...

Apex Systems

Operations Associate 4

Warren, MI

... ticket quality, and response times; ensure process adherence and escalate performance issues as ... Run operational rhythms such as daily stand-ups and shift handoffs, updating the team on new ...

Lyra Technology Group

Head of Operations

Detroit, MI · On-site

Monitor and improve key operational metrics such as ticket response time, resolution rate, first-call resolution, and client satisfaction scores. * Develop, document, and continuously refine standard ...

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Ticket Operations information

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$8

$21

$42

How much do ticket operations jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for ticket operations in Michigan is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Operations position, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in Ticket Operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a Ticket Operations job?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Michigan? The most popular types of Ticket Operations jobs in Michigan are:
What are popular job titles related to Ticket Operations jobs in Michigan? For Ticket Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Michigan look for? The top searched job categories for Ticket Operations jobs in Michigan are:
What cities in Michigan are hiring for Ticket Operations jobs? Cities in Michigan with the most Ticket Operations job openings:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Michigan as of June 2026, with employment types broken down into 1% Locum Tenens, 2% Internship, 49% Full Time, 12% Part Time, 30% Contract, and 6% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,788 per year, or $21.1 per hour.
Ticket Scanner - Saint Andrew's Hall

Ticket Scanner - Saint Andrew's Hall

Live Nation Entertainment, Inc.

Detroit, MI • On-site

Part-time

Posted 8 days ago

Live Nation rating

7.3

Company rating: 7.3 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

7th of 48 rated entertainment

Job description

Job Summary:
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
  • Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate
  • Operate ticket scanners, printers, other equipment as needed
  • Deliver exemplary customer service to maintain customer loyalty
  • Maintain order and ensure adherence to safety rules
  • Refuse admittance to undesirable persons or persons without correct tickets or passes
  • Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately

WHAT THIS PERSON WILL BRING
Required:
  • Acute sense of judgment, tact, and diplomacy
  • A strong sense of teamwork and ability to execute programs
  • Ability to work late hours
  • Flexible schedule
  • 3 years' work experience interacting with people in a positive environment
  • Read, write, and speak English fluently
  • Must be able to lift or move up to 25 lbs. using proper lifting techniques
  • Tolerance of all cultures, music, and art forms

Preferred:
  • Cash handling experience
  • Experience recognizing valid IDs
  • Experience in a live music environment
  • Experience using metal detection equipment
  • EMT or other medical background

Physical Demands/Working Environment:
  • Working environment is fast paced, often loud and stressful
  • Position requires extended periods of prolonged standing and working on your feet
  • Must be able to lift or move up to 25 lbs. using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

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