Sault Sainte Marie, MI · On-site
$63K/yr
This position is responsible for driving and managing key revenue streams, including oversight of ticket sales operations and corporate partnership development, while ensuring alignment with the ...
Sault Sainte Marie, MI · On-site
$63K/yr
This position is responsible for driving and managing key revenue streams, including oversight of ticket sales operations and corporate partnership development, while ensuring alignment with the ...
Detroit, MI · On-site
Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales forecasts. * Partner closely with Finance to establish pricing strategies, budgets, forecasts, and annual ...
Detroit, MI · On-site
Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales forecasts. * Partner closely with Finance to establish pricing strategies, budgets, forecasts, and annual ...
Detroit, MI · On-site
Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales forecasts. * Partner closely with Finance to establish pricing strategies, budgets, forecasts, and annual ...
Detroit, MI · On-site
Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales forecasts. * Partner closely with Finance to establish pricing strategies, budgets, forecasts, and annual ...
... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Operate ticket scanners, printers, other equipment as needed * Deliver exemplary customer service ...
... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Operate ticket scanners, printers, other equipment as needed * Deliver exemplary customer service ...
... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Operate ticket scanners, printers, other equipment as needed * Deliver exemplary customer service ...
... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Operate ticket scanners, printers, other equipment as needed * Deliver exemplary customer service ...
Grand Rapids, MI · On-site
Ticket Operations REPORTS TO: Front of House Manager FLSA STATUS: Non-exempt, hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ...
Grand Rapids, MI · On-site
Ticket Operations REPORTS TO: Front of House Manager FLSA STATUS: Non-exempt, hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We ...
Milford, MI · On-site
$75K - $85K/yr
The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) Qualifications What You'll ...
Milford, MI · On-site
$75K - $85K/yr
The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) Qualifications What You'll ...
Milford, MI · On-site
$75K - $85K/yr
The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs)
Milford, MI · On-site
$75K - $85K/yr
The Operations Supervisor is an integral part of the operations team. They oversee many aspects of ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs)
Warren, MI · Hybrid
$65K - $88K/yr
Partner with senior engineers to follow documented procedures and progressively assume greater ownership of operational activities, ticket handling, and issue resolution. * Create and maintain ...
Warren, MI · Hybrid
$65K - $88K/yr
Partner with senior engineers to follow documented procedures and progressively assume greater ownership of operational activities, ticket handling, and issue resolution. * Create and maintain ...
Warren, MI · Hybrid
$65K - $88K/yr
Partner with senior engineers to follow documented procedures and progressively assume greater ownership of operational activities, ticket handling, and issue resolution. * Create and maintain ...
Quick apply
Warren, MI · Hybrid
$65K - $88K/yr
Partner with senior engineers to follow documented procedures and progressively assume greater ownership of operational activities, ticket handling, and issue resolution. * Create and maintain ...
Roseville, MI · On-site
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
Roseville, MI · On-site
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...
Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...
Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...
Performs ticket analyzes (second level) including information requests to the end user * Solves tickets and communicates solution description / Knowledge base article * Handles Non-Standard Service ...
Establish ticket pricing strategies and revenue assumptions in collaboration with the CEO and ... Venue Operations & Execution * Lead all front-of-house, event operations, and day-of-show execution
Quick apply
Establish ticket pricing strategies and revenue assumptions in collaboration with the CEO and ... Venue Operations & Execution * Lead all front-of-house, event operations, and day-of-show execution
$100K - $125K/yr
Operational Performance • SLA attainment • Mean time to resolution (MTTR) • Escalation response and resolution times • Ticket backlog health Process Compliance • Documentation adherence • ...
$100K - $125K/yr
Operational Performance • SLA attainment • Mean time to resolution (MTTR) • Escalation response and resolution times • Ticket backlog health Process Compliance • Documentation adherence • ...
$100K - $125K/yr
Operational Performance • SLA attainment • Mean time to resolution (MTTR) • Escalation response and resolution times • Ticket backlog health Process Compliance • Documentation adherence • ...
$100K - $125K/yr
Operational Performance • SLA attainment • Mean time to resolution (MTTR) • Escalation response and resolution times • Ticket backlog health Process Compliance • Documentation adherence • ...
An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil ... Monitor speed of service and ticket times. * Ensure adequate product levels and production planning.
An Operations Manager is one who consistently demonstrates our core values, embraces the Chick-fil ... Monitor speed of service and ticket times. * Ensure adequate product levels and production planning.
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...
$8.59 - $11.71
2% of jobs
$13.50 is the 25th percentile. Wages below this are outliers.
$11.71 - $14.84
40% of jobs
The median wage is $16.14 / hr.
$14.84 - $17.96
19% of jobs
$20.72 is the 75th percentile. Wages above this are outliers.
$17.96 - $21.09
16% of jobs
$21.09 - $24.21
4% of jobs
$24.21 - $27.33
4% of jobs
$27.33 - $30.46
1% of jobs
$30.46 - $33.58
2% of jobs
$33.58 - $36.70
3% of jobs
$36.70 - $39.83
4% of jobs
$39.83 - $42.95
4% of jobs
$8
$21
$42
A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.
In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.
To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.
The most popular types of Ticket Operations jobs in Michigan are:
For Ticket Operations jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Ticket Operations jobs in Michigan are:
Cities in Michigan with the most Ticket Operations job openings:
Sault Sainte Marie, MI • On-site
7.4
Based on 8 frontline employees who took The Breakroom Quiz
335th of 623 rated colleges and universities
People enjoy working here
Good employer
Paid breaks
Uninterrupted breaks
$63K/yr
Full-time
Re-posted 3 days ago
Title: Associate Athletic Director for External Relations and Revenue Generation
VP Area: Athletics
Department: Athletics
Published Salary Range: $63,000
Job Summary/Basic Function:
The Associate Athletic Director (AD) for External Relations and Revenue Generation provides strategic leadership and oversight of the department’s revenue generation and external engagement efforts. This position is responsible for driving and managing key revenue streams, including oversight of ticket sales operations and corporate partnership development, while ensuring alignment with the department’s broader strategic and financial goals. Additionally, the role oversees Athletic Department business office operations. The Associate AD works collaboratively to enhance the fan experience, strengthen community and corporate relationships, and support the long-term sustainability and growth of LSSU Athletics. Serve as a member of the Athletic Department’s Senior Staff and Leadership Team planning for department wide initiatives, projects and vision.
DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
1. In alignment with the Athletic Director, responsible for strategy and execution of Athletic Department revenue generation.
2. Responsible for all ticketing systems, sales, audit and reconciliation.
3. Oversight of all ticket operations for department events and athletic contests including management of ticket software system.
4. Collaborate in individual, group, season, and corporate sponsor ticket packages.
5. Oversight of intercollegiate programs as assigned by the Athletic Director.
6. Work cooperatively with campus offices on external relations and community programs, events and communication platforms.
7. Oversee design and execution of all corporate sponsorship programs with focus on external fund development for the department.
8. Collaborate on budget planning, track all revenue sources for department.
9. Oversight of Athletic Department business office operations, ensuring fiscal accountability, efficient processes, and effective resource management.
10. Responsible for collaborating with University Business Office to create and manage invoices and payment methods from all corporate sponsors and arena suite rentals.
11. Oversee student staff as needed.
12. Conduct postseason climate surveys for all NCAA and ACHA programs.
13. Develop and conduct new staff onboarding as it pertains to external relations and
14. Perform other duties as assigned by the Athletic Director consistent with skills and abilities to advance and ensure the effect and efficient operation of LSSU.
Minimum Qualifications:
1. Bachelor’s degree
2. Valid Driver’s License
3. Professional experience in revenue generation and management.
4. Professional experience in athletic ticket sales management.
5. Thorough knowledge of institutional, NCAA, Conference rules, policies and regulations.
Preferred Qualifications:
1. Master’s degree in Sports Administration or related field of study
2. Five or more years’ experience in NCAA athletic administration
Physical Demands:
Adequate health and fitness to maintain long hours, full schedule, and travel with teams, as required. Ability to represent the University in public appearances, promotional and recruiting activities.
Work Hours:
In addition to Mon-Fri, weekends and evening expected
Special Instructions to Applicants:
In addition to online application, send cover letter and resume directly to Tory Lindley at tlindley2@lssu.edu
Sourced by ZipRecruiter
Colleges, universities, and professional schools
201 - 500 Employees
Sault Sainte Marie, MI, US
1946
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